FedEx Office® Print & Ship Center at 5286 Sunrise Hwy, Massapequa Park NY

ALWAYS GREAT EXPERIENCE AT STORE 2930

Service was very quick, very efficient. The employees there are always polite and willing to help and I have never had a bad experience with this store.

Great Customer Service! The store was very busy. Nice and clean also!!!

friendly. Great service

Exceptional service. Thank you Dylan

Dylan was Great!

Lubmila went above and beyond to help me and had such a friendly personality.

Dylan was quick, personable, and efficient in getting my package safely sealed for delivery.

Great and quick service!

To clear, the gentleman who helped me, I do not have his name and he was a pleasure to deal with. My complaint is about the manager, Lamilla. I walked into your Massapequa Park NY location to ship a box to my cousin in FL. My other accompanied me as I couldn't carry the 20+ lb box alone. Lamilla immediately asked what was in the box because it was an old home depot moving box that we had written fragile on. My mother offered to cross off the words fragile and I stayed the box had clothes and hangers in it. The gentleman took me to another register and began the process of reading off the label I wrote. I then presented my airline employee ID as I receive a discount on fedex through an interline agreement. One other employee told me that it only applies to air and not ground which I knew because I've done this a dozen times before. The employee helping me asked for the recipients phone number. As I was balancing the box and holding my employee ID, I didn't have my phone out. My mother proceeded to look up his phone number on her phone. Lamilla came over and said which one of you is the airline employee. I said it's me. She said just so you know the discount is for you and not friends or family. I replied saying yes, I'm shipping this I'm paying for it. She then threatened me saying I'll be writing an email to fedex about what you're doing. I said what am I doing? She then walked away and did not answer my questions. The gentleman helping me finished up and told me her name. I choose to use fedex because I can save a few dollars on shipping. There are other choices and this makes me rethink whether or not saving a few dollars is worth being treated this way and threatened. I am a flight attendant. I work directly in customer service. There is a right and wrong way to treat people and to think this person is a manager is a disgrace. She had an issue with us from the moment we walked in until she decided to walk away mid conversation. She should not be in a managerial role. I never write or complain about people because I deal with serving the public everyday. But I would be remiss to not say anything because she is not fit to be in this role. She is rude, condescending and threatened me in a fedex store, for something I didn't do. I'm disgusted and offended and will think twice before using these services again.

So helpful, quick and knowledgeable.

Always helpful and happy

Dylan was great from start to end, he offered help immediately and made the process easy and smooth. Very charismatic and eager to help. Great employee.

I was in and out in less than 15 mins. Noemi was more than helpful and very courteous and respectful.

The team was very courteous and helpful. I had 17 different packages that had to be sent. It went smoothly and efficiently.

Very nice professional staff and smile and are polite

Very satisfied with the knowledge and professionalism of the employee.

Zach made this so quick and easy for me!

FRANK HELPED ME WITH PATIENCE, COURTESY, AND PROFESSIONALISM. HE WAS A TREMENDOUS REPRESENTATIVE OF FEDEX. HE DESERVES TO BE A TRAINING REP. TO HAVE MORE AGENTS LIKE HIMSELF. SO IMPRESSED IN THIS DAY AND AGE HE CARED SO MUCH ABOUT ME AND MY CONCERNS

Every one is welcoming and friendly and accurate/ Knowledge about everything.