Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Direct mail services
FedEx Office® at The Westin Chicago River North
The FedEx Office Print & Ship Center in The Westin Chicago River North offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at The Westin Chicago River North when you arrive.
Shipping & receiving services
Package handling fees are charged when you send or receive packages at FedEx Office locations at hotels or convention centers. These handling fees, in addition to shipping charges, are based on each package's weight.
Meeting planner services
Maximize your next Chicago, IL event with the FedEx Office at 320 N Dearborn St. Get expert help with impactful print materials that are ready when you arrive.
Exhibitor services
From pre-show planning and printing to post-show move-out, the FedEx Office in Chicago can assist at every stage of the process.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Business center hours
Business center hours are subject to change due to event scheduling. Please contact the store for business center hours.
Online printing services
Upload your files online and pick up your order at FedEx Office on 320 N Dearborn St or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® at The Westin Chicago River North at 320 N Dearborn St
Track the status of your FedEx package
Recent store reviews
- Monday, May 6, 20245 out of 5Rating 5.0I wish I could remember her name but the person who helped me was above and beyond and deserves high recognition
- Wednesday, May 1, 20245 out of 5Rating 5.0I arrived at the store and it was convenient to get the assistance and Nadine was super helpful.
- Wednesday, May 1, 20245 out of 5Rating 5.0Terrell is always pleasant and efficient and his work is always stellar. I know I can rely on him every time.
- Thursday, March 14, 20245 out of 5Rating 5.0Terrell was very friendly and welcoming. He was very helpful with my printing needs and gave me a couple of options to choose from. I will defintely go back for future printing needs.
- Wednesday, January 31, 20245 out of 5Rating 5.0The employee who helped me today also helped me in December and is absolutely wonderful.
- Tuesday, January 23, 20245 out of 5Rating 5.0The staff here is always very professional and attentive to my needs. Nadine and Terrell are a pleasure every time I've gone in to this location. They greet me by name and always deliver a stellar experience.
- Tuesday, November 14, 20235 out of 5Rating 5.0The cost of printing is extreme. I would not have done it if I weren’t in a pinch.
- Friday, October 20, 20235 out of 5Rating 5.0Nadine was a great help! She helped me figure out what box I needed and shipping methods.
- Wednesday, September 20, 20235 out of 5Rating 5.0Terrell was very kind and helpful. I was under a time crunch and he helped me complete my project in a short period of time.
- Thursday, August 3, 20235 out of 5Rating 5.0Terell was nothing short of amazing for helping me with these poster prints. He was very helpful from the start and very quick also. I appreciate this location so much for always being friendly and more than helpful every time I visit.
- Tuesday, August 1, 20235 out of 5Rating 5.0Terrell is always wonderful to work with — he has helped us get posters and materials printed in very short time windows (some of our attorneys are last minute with requests). Terrell is always positive, helpful, and very responsive. I cannot tell you the amount of times he has helped us in a squeeze.
- Tuesday, August 1, 20235 out of 5Rating 5.0Terrell was beyond helpful!
- Monday, July 31, 20235 out of 5Rating 5.0Terrell was extremely helpful throughout the entire process. He was very patient with my many questions and worked with me to find the best solution for my print job.
- Wednesday, July 26, 20235 out of 5Rating 5.0Excellent customer service, top notch quality of the print job, anticipated my needs, extremely satisfied with how reasonable the final costs were for the project!
- Sunday, June 11, 20235 out of 5Rating 5.0ordered items from NC for use at event in Chicago. Terrell made recommendations for best value, and to make sure my job got done correctly. I initially placed 1 order, then added a couple more, including another placed on site. The final order had not been picked up on Friday by lunch and knowing he would be closing at 5pm and I needed the items for the weekend, he reached out to remind me of the pick up in plenty of time to get the items before the store closed. He showed great customer service and made sure the order was correct. We had an issue with getting a receipt printed at time of payment and he made sure receipts were sent by email promptly. He worked efficiently to get me on my way fast.
- Friday, May 12, 20235 out of 5Rating 5.0The lady was wonderful! She saw me waiting and opened early to help me. Courteous, informative and went above and beyond to help me!
- Wednesday, May 3, 20235 out of 5Rating 5.0Very simple process. Terrell was very helpful and friendly.
- Tuesday, March 28, 20235 out of 5Rating 5.0It was great
- Tuesday, March 28, 20235 out of 5Rating 5.0Terrell helped me through the entire process and was able to get the project done earlier than expected. I will use this location again when needed and appreciated everything Terrell did to help make sure what I needed was done and quickly.
- Monday, February 13, 20235 out of 5Rating 5.0They were kind, helpful and knowledgeable. The store was also clean and well lit
*Get 30% off print order of $100 or more, before taxes, using promo code TOD506. Maximum discount is $200. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 5/6/24 to 5/12/24. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2024 FedEx. All rights reserved.