FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • Hold services offered on Saturday
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping
  • Saturday service

FedEx Office® Print & Ship Center at 16701 Torrence Ave, Lansing IL

Printing a presentation? Shipping a gift? Need a new banner? At your local Lansing, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 16701 Torrence Ave

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

16701 Torrence Ave
Lansing, IL
60438

Lead Retail Customer Service Associate

Posted 2/19/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    The lovely young lady and a kind and very considerate young man helped me today. Sorry did not get there names as I was carrying a folder and I walk with a cane. Was in there approximately 9:30 this morning.
  • 5 out of 5Rating 5.0
    Don’t usually write reviews but this store deserves a great review and much more, exceptional customer service
  • 5 out of 5Rating 5.0
    Never any problems with this location. In and out. Sometimes there will be a line but that’s life.
  • 5 out of 5Rating 5.0
    I feel like they actually enjoy helping you which is the type of customer service you will not experience in most stores
  • 1 out of 5Rating 1.0
    Brenda and Yolanda were 2 of the most rude people that I have ever encountered at any FedEx location. They did not greet me. I had to stand at the counter for about 2 minutes and I had to ask them for help when they clearly saw me standing there. I told them what I needed, then the dark skinned lady tries to tell me I need the other one because it's cheaper. I don't need anything cheaper. I want what I asked for. Never offered me a bag. never said thank you. They looked as though they did not want to be at work and they both had an attitude. Bad idea to have them on the same shift.
  • 5 out of 5Rating 5.0
    Tameka was an incredible one-woman show. She was the only employee working at this location when I went this morning (Monday, March 11, 2024 at approximately 9:30 a.m.) The store was packed, but she moved from section to section to help people fax, copy, ship, and print all on her own. She was never rude and didn’t seem frustrated with the slow loading of the systems. Wonderful experience. Thank you for your help and kindness, Tameka! Give her a raise and make her the official store manager, FedEx 😊.
  • 1 out of 5Rating 1.0
    When I sent the first fax it did not send. I lost my money so I asked one of the team members for assistance with the sending the fax again so I wouldn't lose any more of my money, she did not want to assist me, her attitude was nasty. I am a older person who is not that good with computer, she could have been more patient with me, she doesn't need to work with the public.
  • 5 out of 5Rating 5.0
    I went into Fedex yesterday to print stuff for my baby shower and was helped by Tameka. She was extremely patient and nice to us. I have zero complaints. Thank you Tameka
  • 5 out of 5Rating 5.0
    I was lost trying to get something designed and printed out, so I went to Fedex and met Tameka. She was such a wonderful, caring person that wasn't afraid to take on the job! I trusted her and left it up to her to design this banner I needed and it turned out perfect. She sure knows what she's doing. I really appreciate all she did for us. Thank you!
  • 5 out of 5Rating 5.0
    Very good experience.She was very helpful in processing my order. She was able to help me with my project and gave me suggestions on how to make it appear in a more professional manner. Kudos to her . She even completed the order faster than originally quoted. I will definitely take any future printing projects to this location
  • 5 out of 5Rating 5.0
    Tameka in printing was so helpful and super sweet! I couldn't figure out how to format my pages correctly, and messed up downloading the files and she sorted it all out for me. Above and beyond service!
  • 5 out of 5Rating 5.0
    We went to return some gifts here and we had at least 6 or 7 of them to return. For some of them we had the labels printed out, but we were missing a few others. The young woman assisting us couldn't have been more gracious and patient, even as the line started to accumulate behind us, she remained kind and pleasant. Frankly, I was shocked, but super impressed as well. Not one eye roll, grimace of frustration, or change in her tone, just extremely calm and helpful. Wish we had more people like this in our world. Best treatment as a customer that I've received in a long time.
  • 5 out of 5Rating 5.0
    Coming here made me realize how complicated it can be to get prints, such a smooth process compared to what ive dealt with at other stores
  • 5 out of 5Rating 5.0
    Fast, helpful and kind staff, convenient
  • 5 out of 5Rating 5.0
    Great experience!
  • 5 out of 5Rating 5.0
    Grandkids all live away, so I'm constantly sending packages. And these FedEx employees are the best! Friendly and helpful and quick! A lot of times, I come on my lunch half-hour, and I'm in and out in minutes! Great job FedEx Lansing!!!!
  • 5 out of 5Rating 5.0
    Every time I walk in the FedEx Store in lansing, IL, I am greeted & the workers there are so nice & friendly. They have good energy. I’m never there for more than 2 minutes but the customer service is immaculate! Even them wishing me a good when I’m leaving means a lot because it seems sincere & you don’t get that type of customer service often.
  • 5 out of 5Rating 5.0
    Been using this FedEx store for years they are very easy to work with and continue to exceed our expectations. I travel a lot and use FedEx to ship items back and fourth Tameka and team have always been very professional and never had an issue with their packaging and always handle our shipping needs quickly. They have been a pleasure to work with for as I said years now.
  • 5 out of 5Rating 5.0
    Tamika was extremely quick and helpful with assisting me to scan my documents. She made it very painless and easy for me! Her pleasant attitude was a plus!
  • 5 out of 5Rating 5.0
    I always plan to get in and out when I visit here because I’m usually on the go and they never fail me