FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • Hold services offered on Saturday
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping
  • Saturday service

FedEx Office® Print & Ship Center at 251 Franklin Rd, Brentwood TN

Printing a presentation? Shipping a gift? Need a new banner? At your local Brentwood, TN FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 251 Franklin Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

251 Franklin Rd
Brentwood, TN
37027

Retail Customer Service Associate

Posted 3/5/2024

Recent store reviews

  • 1 out of 5Rating 1.0
    The visit to the store was fine. The shipping date was on time, but the problem is it was delivered to the wrong address. The address is clearly printed on the envelope and was to be delivered to a business, and was clearly delivered to a home. How difficult can that be???!!!
  • 5 out of 5Rating 5.0
    Excellent
  • 5 out of 5Rating 5.0
    Son went above and beyond to expedite print materials for an important meeting. I was very grateful.
  • 5 out of 5Rating 5.0
    I was at the door when the office opened yesterday with some urgent last minute requests from my boss. Mike, the new manager was there and we talked about the items I had and would have later in the day. Needing everything to ship last night! I had some odd items and he helped figure out what to do and how to print them. But the fabulous thing was: he called me at 4 and had everything ready! Everything! I even emailed him one more thing to copy and he had it done as I was walking in the door. Then he helped me with shipping everything out. They have a lot of new folks working there and I'm sure, like every company these days - is short-staffed. But he made it all happen. I'm very appreciative. Hope my boss is too!!!
  • 5 out of 5Rating 5.0
    Great experience
  • 5 out of 5Rating 5.0
    Buffy was very kind. Helped me get my project set up and printed in a quick and accurate fashion. 10/10 would visit Buffy again.
  • 5 out of 5Rating 5.0
    This order was 389 8.5 x 14 newsletters, special glossy paper with color pictures on one side and a letter on the other. I used an off-size envelope and the letter had to be folded precisely for the creases to fit between the photos. Buffy did the printing and I was going to have one of my office staff do the folding but I talked with Buffy and she said FedEx could do it and showed me the system/ equipment she could use. It was much more efficient than my staff could have been, and it was a huge convenience to have FedEx take care of this. This office is 2 miles from my house and I've used them a number of times for these newsletters and other printing projects. The staff have always been helpful and patient when I've had out of the ordinary needs. I'm a lawyer and an accountant and run my own practice, so I really respect helpful, capable work when I find it. Thank you.
  • 5 out of 5Rating 5.0
    Helpful, knowledgeable, friendly, and supportive for project timeline need.
  • 1 out of 5Rating 1.0
    I believe I was speaking to the manager on duty. Unfortunately, I did not observe his name. I have always enjoyed working with the Brentwood FedX office and have consistently commented on how they make my job easier and make me look good. However! this employee could not have been ruder or more condescending. And when he charged me twice what I usually pay and I expressed my surprise, he reacted with condescension and arrogance. It was outrageous.
  • 5 out of 5Rating 5.0
    Excellent customer service
  • 5 out of 5Rating 5.0
    Mike took care of me more than any other experience I have ever had at kinkos. Super nice and accommodating
  • 5 out of 5Rating 5.0
    Son was very professional, very fast, and helped me in a pinch!
  • 5 out of 5Rating 5.0
    Summer was efficient, cordial and provided an excellent experience. I will definitely come to this location in the future rather than another that is at west end Nashville where service was frustrating
  • 5 out of 5Rating 5.0
    I had a less than good experience ordering online. I use the store nearest to me for all my printing. Mike was very quick to answer my email and help me fix my errors. He was polite, helpful and very timely. Very much appreciated!
  • 5 out of 5Rating 5.0
    I was unsure how to create my items with the online portal. Mike made my prints happen and was kind enough to print them on the fly despite the busy-ness of the store and my low priority need. Got me in and out of these pretty quickly.
  • 5 out of 5Rating 5.0
    Son took time to print my project that I needed that same day. He stayed after his shift to help make sure I got everything printed. I appreciate his help and care!
  • 5 out of 5Rating 5.0
    After a disastrous visit to the US Post office, I came into this location needing help procuring a box and a label for my packages that weren’t even being shipped via FedEx. Phylecia picked me out of the line and walked me through every step needed to accomplish my task. Not only was I struck by the stark contrast in customer service, I was floored by Phylecia’s willingness and commitment to help me. I never leave reviews of any kind but I could not let this incredible experience go without recognition.
  • 5 out of 5Rating 5.0
    Unusual print job and Buffy was a great help
  • 5 out of 5Rating 5.0
    Son was fantastic! He explained everything thoroughly to me and was patient as I re-formatted a document. I was so grateful for his expertise and superb customer service!
  • 5 out of 5Rating 5.0
    I used to be the account manager in this store. They do. Good job!