FedEx Office® Print & Ship Center at 455 Grass Valley Hwy, Auburn CA

Good

Shaun was the only employee on at the time with many customers came in wanting help he did an outstanding job helping everyone and kept everyone happy.

Fast and easy

It was easy and fast needed some construction plans printed and sent them over and picked them up later.

Satisfied

I have been coming for several years for my business. I have become friends with Trina and Tobra. They have been excellent with my card business and very kind. Very friendly. I am so grateful.

The visit took awhile to get order scheduled but it came out perfect so it was worth the wait.

Great

Just came to renew my passport and had some difficulty with the computer

I come to this store a lot because you have great stuff. Today I came in to return a book, it just wasn’t what we wanted. As always the staff here is wonderful, Kat helped me today and was great.

I came in, just wanting to print some certificates but I wanted a specific paper and Shaun was extremely helpful getting me set up on the printer with the right paper

I needed a banner fast, and Trina was wonderful. She assured me that I could have it on time and made many suggestions regarding the material.

I did before. But Tobra and Trin’s have done an excellent job of taking care of my hand painted cards. Above my expectation. I won’t go anywhere else. Love those gals.

The store is clean and everyone is so helpful and knowledgeable. Kat especially went out of her way to make sure I was comfortable with the shipping method I selected. She asked several questions prior to her making her recommendation and was supportive of my decision.

Great

My cell phone was found in the store, and the staff was absoluteley wonderful! Thank you!

Tobra was extremely sweet and helped me out efficiently and timely!

Use them multiple times for my business. Always completely satisfied and happy.

Today and several times before I've come to ship items back to Norstroms, majority of the time the employees have been polite, helpful, nice and respectful. But when I have had the store manager Tobra (spelling could be wrong) assisting me or even other customers she has come off with very negative inpatient disrespectful attitude from the look on her face to the way she speaks to customers. This time I had a few items to return and was being helped by another nice lady but as the store manager walked over to the other register she in a low tone made some rude remarks about having to help the next customer. One of my items needed for me to buy a box to send it and at first i was just going to take the item home but returned and bought a box and put the item in the box there was no packaging tape for me to tape it. I communicated that to her and she made a smart *** comment back. Point is she is the store manager (not sure how) but she comes off very rude and disrespectful and like she is annoyed to do her job. Like i mentioned not the first time she has helped me or i have witnessed her helping another customer. But Im sure i am not the only customer to have this experience with her, I would hope that Fedex would want their employees and especially their store manager to represent the store in a professional and respectful manner. If she is unhappy with her job or having to help customers maybe she needs to find another job where she doesn't interact with the public just a suggestion

Tobra was very helpful and ensured I had everything I needed to get my passport documents ready. She walked me through the entire process.