Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Packing services
- Packaging supplies
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
FedEx Office® inside Walmart at 630 Colonial Promenade Pkwy
Printing a presentation? Shipping a gift? Need a new banner? At your local Alabaster, AL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Alabaster.
Online printing services
Upload your files online and pick up your order at FedEx Office on 630 Colonial Promenade Pkwy or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.
FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Not going to be home? No problem.
FedEx Delivery Manager® lets you decide when, where, and how you receive packages that are being shipped to your home. Plus, it’s free to sign up.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® Print & Ship Center at 630 Colonial Promenade Pkwy
Track the status of your FedEx package
Recent store reviews
- Tuesday, April 16, 20245 out of 5Rating 5.0I was there trying to get the best option for printing funeral programs. Clueless about the options and how to use the machine. Gloria had so much patience with me and all the questions. She explained the difference in the paper. After about 30 mins to an hour being there Michelle arrived and was about to give me the break down cost and the specials that were available so that I can report it back to the grieving family. The best service I’ve had in a FedEx.
- Monday, April 15, 20245 out of 5Rating 5.0Michelle is always kind with a smile, and very professional. Feels like family when you ship anything FedEx through her.
- Wednesday, April 10, 20245 out of 5Rating 5.0When I entered your store I was greeted with a smile. I was having a tough time due to the amount of paperwork and email attachments I was in need of printing. Michelle was so kind and helped me every step of the way!! She exceeded my expectations of customer service and support and I will forever be grateful I made my deadline. Calm, courteous and patient with me. Thank you Michelle and FedEx!!!
- Monday, April 8, 20245 out of 5Rating 5.0Michelle is very friendly and it is pretty easy to print the shipping label with her assistance, I love that it is free to print the label!
- Saturday, April 6, 20245 out of 5Rating 5.0I was so impressed with my visit. Michelle was so helpful helping me as I had not shipped using FedEx before. She answered my questions and helped get package ready to ship. Michelle was so very pleasant and smiling throughout my visit. I noticed this with the man ahead of me how she was. Thankful for her help and will be back !
- Thursday, March 28, 20245 out of 5Rating 5.0I am up in years so when I have to take care of business I sometimes need help the young ladies did so I really appreciate it I thank them again.
- Thursday, March 28, 20245 out of 5Rating 5.0Michelle is always friendly and helpful. Prints look great.
- Monday, March 25, 20245 out of 5Rating 5.0The person was VERY helpful in getting my copies of my artwork done well.
- Wednesday, February 28, 20245 out of 5Rating 5.0I’ve been coming into the office for over a year shipping packages and Michelle is a consistent breath of fresh air. She’s friendly, nice helpful and is extremely service minded. It is rare to find someone as genuine as she is.
- Wednesday, February 14, 20245 out of 5Rating 5.0Prompt, efficient, friendly
- Wednesday, February 7, 20245 out of 5Rating 5.0Michelle has helped me several times with printing bookmarks for my students. I'm always last minute and unsure how to do the process, and she always calmly walks me through and finishes the job for me. She's a lifesaver!
- Thursday, February 1, 20245 out of 5Rating 5.0She was very patient, help with email for receipt
- Friday, January 12, 20245 out of 5Rating 5.0Great customer service! Convenient location. Michelle was very knowledgeable.
- Saturday, December 16, 20235 out of 5Rating 5.0I went in after visiting 3 other places. Michelle helped me with a smile and was very accommodating. She went above and beyond.
- Monday, November 13, 20235 out of 5Rating 5.0Michelle is always so professional and nice anytime I come in. I always choose this location because of customer service.
- Sunday, November 5, 20235 out of 5Rating 5.0Michelle is always nice and go above and beyond to help her customers. Im writing this survey just for her excellent service.
- Thursday, November 2, 20235 out of 5Rating 5.0Michelle was exceptionally knowledgeable about the process, the equipment and my desired outcome. I wish all of my interactions with customer service could be with the caliber and helpfulness of Michelle.
- Sunday, October 22, 20235 out of 5Rating 5.0Michelle is always so helpful and nice whenever I come in
- Monday, September 18, 20235 out of 5Rating 5.0Michelle is always nice and professional
- Thursday, August 10, 20235 out of 5Rating 5.0I needed to ship a package an ms Edwards was the nicest person I have ever dealt with in a store ever and she went above and beyond to help me handle my situation and she seems to be a great employee