Home US Illinois Chicago Heights FedEx Office 20921 Western Ave

FedEx Office Print & Ship Center

20921 Western Ave
Chicago Heights, IL 60411 US

Store Homepage Start Online Print Order
Monday 9:00 AM–8:00 PM Tuesday 9:00 AM–8:00 PM Wednesday 9:00 AM–8:00 PM Thursday 9:00 AM–8:00 PM Friday 9:00 AM–8:00 PM Saturday 10:00 AM–6:00 PM Sunday Closed

Latest Express drop-off

Monday – Friday 6:45 PM Saturday 3:00 PM Sunday No pickup today

Latest Ground drop-off

Monday – Friday 6:00 PM Saturday No pickup today Sunday No pickup today

In-store services

  • M–F Express Hold at FedEx Location
  • Saturday service
  • Ground Hold at Location
  • Saturday Hold at Location
  • Express services
  • Ground services
  • Packing supplies and services
  • Copy and print services
  • Signs and banners
  • Direct mail services
  • Passport photos, renewals & expediting
  • Easy returns
  • International shipping

Store reviews

Average Rating: 5 / 5 255 Reviews
See all reviews
Rating: 5 / 5 4/9/2021
The team members here are great Linda, Dave, and Steve always make sure I’m taken care of. No matter where i am i make sure to make it to… Read more
Rating: 5 / 5 3/27/2021
Jeanette D. Was very kind and very patient and accommodating. I appreciate it her sales demeanor. She is a lovely lady and very competent. Read more
Rating: 5 / 5 3/19/2021
I have been using this location (previously in Matteson) for more than 5 years. I bypass several other options. My jobs have ranged from $10… Read more
Rating: 5 / 5 3/12/2021
Linda L. was very attentive, friendly, and knew how to multi-task. For example, she told me she’d be right with me a couple times even… Read more
Rating: 5 / 5 3/7/2021
a wonderful FedEx, always a "can do" good team spirit makes me happy cuz it's not normal during the effing pandemic. Read more
Rating: 5 / 5 3/6/2021
David B. was very friendly and knowledgeable!!! Great customer service!. Read more
Rating: 5 / 5 3/2/2021
The extremely pleasant young lady immediately noticed that my package was pre-labeled, at which time she momentarily and politely stepped… Read more
Rating: 5 / 5 2/27/2021
I believe his name is Steven always always give me excellent service when I visit very polite, helpful & informative he's an excellent… Read more
Rating: 5 / 5 2/25/2021
Linda was very friendly and made the shipping process easy and enjoyable. Read more
Rating: 5 / 5 2/25/2021
I absolutely love the Chicago heights FedEx location near Lincoln Hwy! It’s the only store that I use for all of my shipping and printing… Read more
Rating: 5 / 5 2/10/2021
Staff is very helpful and accommodating. The staff is very knowledgeable with information regarding prints, packages details and resolved… Read more
Rating: 5 / 5 2/9/2021
Every time i go to this store the employee seems to know me(i am there bout 4 times a month)..Very friendly and so nice. I would tell… Read more
Rating: 5 / 5 2/4/2021
Prompt service and great customer service and was very helpful with my needs! Linda. Read more
Rating: 5 / 5 1/27/2021
It's always a pleasure to do my business with Linda, Jeanette, Both Davids and Steven. They all are very helpful and resourceful. Read more
Rating: 5 / 5 1/10/2021
Steven was very helpful with getting my document printed quickly. I usually have to wait a long time on the self print machines because Word… Read more
Rating: 5 / 5 12/18/2020
What I needed was a quick print job but didn't know exactly how to go about it. As I haven't been in in quite some time and not at all with… Read more
Rating: 5 / 5 12/17/2020
Jeanette D was sooo helpful. She made sure that the lamination worked, then cut out the lamination to meet the size of the document. Read more
Rating: 5 / 5 12/15/2020
I came in on Sunday to get a picture of my Uncle, who had recently passed away, made into a large poster. Steven helped me and noticed the… Read more
Rating: 5 / 5 12/14/2020
The manager Linda L did an excellent job with the store being so busy with customers she was very polite an calm an took care of me in a… Read more
Rating: 5 / 5 12/5/2020
Greetings, This was my second visit to the FedEx Office store in Chicago Heights, IL. On each visit, I called with many questions before I… Read more

Business services & office supplies

On the go?  Stop in here. The FedEx Office location at 20921 Western Ave is your office away from the office featuring computer rental and free Wi-Fi access. Then print, scan or fax your documents at your convenience.

Woman renting a computer at FedEx Office Print & Ship Center

Computer workstations

Rent a computer to access the internet, send email, print your resume or complete your project at a nearby FedEx Office Print & Ship Center.

Learn more
Use a laptop to upload and print files at FedEx Office

Free wi-fi with AT&T

Get free Wi-Fi access from your laptop or mobile device at FedEx Office where you can upload your files and print professional documents for your next presentation or event.

View details
Fax or scan documents at FedEx Office

Fax & scanning services

Traveling for work, on the road with a client or simply don't have a fax machine or scanner in your home office? Visit one of our locations.

Review options
Office supplies available for puchase at FedEx Office

Office supplies

Why make more than one trip? Pick up your print job and pick up those office supplies you need as well. We offer a variety of convenient office supplies.

See available products


There are no job postings available for this location at this time. Please check back soon.