Home US Illinois Chicago Heights FedEx Office 20921 Western Ave

FedEx Office Print & Ship Center

20921 Western Ave
Chicago Heights, IL 60411 US

Store Homepage Start Online Print Order
Monday 9:00 AM–8:00 PM Tuesday 9:00 AM–8:00 PM Wednesday 9:00 AM–8:00 PM Thursday 9:00 AM–8:00 PM Friday 9:00 AM–8:00 PM Saturday 10:00 AM–6:00 PM Sunday Closed

Latest Express drop-off

Monday – Friday 6:45 PM Saturday 3:00 PM Sunday No pickup today

Latest Ground drop-off

Monday – Friday 6:00 PM Saturday No pickup today Sunday No pickup today

In-store services

  • M–F Express Hold at FedEx Location
  • Saturday service
  • Ground Hold at Location
  • Saturday Hold at Location
  • Express services
  • Ground services
  • Packing supplies and services
  • Copy and print services
  • Signs and banners
  • Direct mail services
  • Passport photos, renewals & expediting
  • Easy returns
  • International shipping

Store reviews

Average Rating: 5 / 5 255 Reviews
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Rating: 5 / 5 4/9/2021
The team members here are great Linda, Dave, and Steve always make sure I’m taken care of. No matter where i am i make sure to make it to… Read more
Rating: 5 / 5 3/27/2021
Jeanette D. Was very kind and very patient and accommodating. I appreciate it her sales demeanor. She is a lovely lady and very competent. Read more
Rating: 5 / 5 3/19/2021
I have been using this location (previously in Matteson) for more than 5 years. I bypass several other options. My jobs have ranged from $10… Read more
Rating: 5 / 5 3/12/2021
Linda L. was very attentive, friendly, and knew how to multi-task. For example, she told me she’d be right with me a couple times even… Read more
Rating: 5 / 5 3/7/2021
a wonderful FedEx, always a "can do" good team spirit makes me happy cuz it's not normal during the effing pandemic. Read more
Rating: 5 / 5 3/6/2021
David B. was very friendly and knowledgeable!!! Great customer service!. Read more
Rating: 5 / 5 3/2/2021
The extremely pleasant young lady immediately noticed that my package was pre-labeled, at which time she momentarily and politely stepped… Read more
Rating: 5 / 5 2/27/2021
I believe his name is Steven always always give me excellent service when I visit very polite, helpful & informative he's an excellent… Read more
Rating: 5 / 5 2/25/2021
Linda was very friendly and made the shipping process easy and enjoyable. Read more
Rating: 5 / 5 2/25/2021
I absolutely love the Chicago heights FedEx location near Lincoln Hwy! It’s the only store that I use for all of my shipping and printing… Read more
Rating: 5 / 5 2/10/2021
Staff is very helpful and accommodating. The staff is very knowledgeable with information regarding prints, packages details and resolved… Read more
Rating: 5 / 5 2/9/2021
Every time i go to this store the employee seems to know me(i am there bout 4 times a month)..Very friendly and so nice. I would tell… Read more
Rating: 5 / 5 2/4/2021
Prompt service and great customer service and was very helpful with my needs! Linda. Read more
Rating: 5 / 5 1/27/2021
It's always a pleasure to do my business with Linda, Jeanette, Both Davids and Steven. They all are very helpful and resourceful. Read more
Rating: 5 / 5 1/10/2021
Steven was very helpful with getting my document printed quickly. I usually have to wait a long time on the self print machines because Word… Read more
Rating: 5 / 5 12/18/2020
What I needed was a quick print job but didn't know exactly how to go about it. As I haven't been in in quite some time and not at all with… Read more
Rating: 5 / 5 12/17/2020
Jeanette D was sooo helpful. She made sure that the lamination worked, then cut out the lamination to meet the size of the document. Read more
Rating: 5 / 5 12/15/2020
I came in on Sunday to get a picture of my Uncle, who had recently passed away, made into a large poster. Steven helped me and noticed the… Read more
Rating: 5 / 5 12/14/2020
The manager Linda L did an excellent job with the store being so busy with customers she was very polite an calm an took care of me in a… Read more
Rating: 5 / 5 12/5/2020
Greetings, This was my second visit to the FedEx Office store in Chicago Heights, IL. On each visit, I called with many questions before I… Read more

Packing supplies & FedEx shipping

The FedEx Office pack & ship specialists at 20921 Western Ave are ready to help you securely pack, accurately process and safely ship your next FedEx Express®, FedEx Ground® or FedEx Express® Freight shipment. Visit our location for custom packaging of all shapes and sizes including specialty boxes for gadgets, artwork and golf bags.

Packaging and shipping supplies

Packaging and shipping supplies

Buy everything you need to pack and ship gifts, fragile items and more. We sell shipping supplies including: boxes, tape, bubble wrap and mailing supplies.

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Specialty packaging boxes and materials

Professional packing services

Get help packing your items at FedEx Office. We can help you pack and ship laptops, golf clubs, luggage, fragile packages, non-standard shapes and sizes.

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FedEx Express boxes

FedEx shipping

Ship with FedEx Express and FedEx Ground services, even request FedEx Office to hold your shipment at a nearby location so you can pick it up at your convenience.

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FedEx packaging boxes

Hold at FedEx location

Pick up your package at this FedEx Office, so you don’t have to wait for a delivery or arrive home to find a door tag. You can ask us to send or redirect FedEx Express®, FedEx Ground® and FedEx Home Delivery® packages. Best of all, it’s free.

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