FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • Hold services offered on Saturday
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping
  • Saturday service

FedEx Office® Print & Ship Center at 3614 28th St SE, Grand Rapids MI

Printing a presentation? Shipping a gift? Need a new banner? At your local Grand Rapids, MI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 3614 28th St SE

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

3614 28th St SE
Grand Rapids, MI
49512

Part-Time Shipping and Retail Associate

Posted 2/15/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    I enjoyed the service offered and Gretchen provided useful advice on express shipping.
  • 5 out of 5Rating 5.0
    I had a very unique and urgent shipping situation and Jim was incredibly helpful in getting it resolved! I had an urgent package that was not able to be delivered and I had it rerouted for pick up at the store but it was still delayed; Jim called the FedEx hub in Kentwood and was able to pass along this request and clearly communicated to me what to expect for pick up. The est. pick up time was by EOD on 3/13 but somehow it was ready by noon. Additional thanks to the driver and any other team members who made this possible!! There are many people who appreciate this!!
  • 5 out of 5Rating 5.0
    April is always extremely friendly and personable!
  • 5 out of 5Rating 5.0
    Jenny was very professional, pleasant, and courteous. Also while waiting to be taken of, Gretchen professionally handled an irrate customer.
  • 4 out of 5Rating 4.0
    April was helpful , and made the process easy and quick
  • 5 out of 5Rating 5.0
    April didn't give up and third time was the secret.
  • 5 out of 5Rating 5.0
    Kat was so helpful! She helped walk me through how to print my invitations. She was kind and professional. I appreciate her help and her willingness to walk me through what my printing would look like.
  • 5 out of 5Rating 5.0
    The store was great, Gretchen and Jenny were great, we sang together and laughed together and I’m glad that I had this experience!! Oh, and they went above and beyond in helping me.
  • 5 out of 5Rating 5.0
    April was very welcoming and helpful seeing as I did not know what to expect she was very helpful and patient and made sure I had everything I wanted to ship in the package and helping know how to track the package.
  • 5 out of 5Rating 5.0
    The self service printer failed to print my files as I had saved them. Alex came to the rescue and made it right with a knowledgeable, efficient and friendly attitude and solution.
  • 5 out of 5Rating 5.0
    Saved my entire day after original shipping plan of 47 boxes to 47 recipients fell through at a different company. Thank. You.
  • 5 out of 5Rating 5.0
    they are very warm and friendly
  • 5 out of 5Rating 5.0
    Jim and Gretchen and the whole team are really the best. Wouldn’t trust anyone else with my art.
  • 5 out of 5Rating 5.0
    We frequent this FedEx often for business. Gretchen is always very friendly, outgoing and knowledgeable. She goes above and beyond to help meet our needs.
  • 5 out of 5Rating 5.0
    Gretchen and Jenny always greet their customers with a smile and Hello. Always friendly, courteous and professional. Love my stops at FedX!!
  • 5 out of 5Rating 5.0
    Gretchen is one of the best customer service oriented people I have ever met. She is extremely pleasant and an excellent communicator. She strives to do a great job and set the bar for outstanding Customer service. She’s a gem!
  • 5 out of 5Rating 5.0
    Printer wasn’t working and Jenny took care of getting my stuff printed. She and Gretchen are very helpful and friendly!
  • 5 out of 5Rating 5.0
    The staff were all friendly and eager to take care of me. They were fast, efficient and helped answer all my questions. And my package arrived at its destination without a hitch. Way to go FedEx!
  • 5 out of 5Rating 5.0
    Gretchen saved the day! She greeted us in a warm manner, gave us an estimate of high-speed scanning done by FedEx of a 300+ page document, and when I balked at the expense she got us started on a self-scanning machine. When the machine had an error, she quickly came over and fixed it. When I tried again and got the error message again, I packed up to leave for what turned out to be grueling medical appointment. We returned and I started to scan again. But once again, roughly halfway through the machine choked. Gretchen sized up my physical condition and quickly offered to scan it on her in-house machine. She was professional throughout and yet warm and kind, even though she was constantly slammed with other customers. She never once lost her cool, or appeared to be harried or stressed, and she assisted everyone in the same manner. It's been a LONG time since we've had customer service on a par with what Gretchen provided. She turned a stressful day into one of assisted accomplishment. I can't say enough about what a difference she made for me that day but I know she brightened everyone's day, regardless of need or condition. She deserves employee of the year!
  • 5 out of 5Rating 5.0
    I dropped off a prepaid shipping package - The team member was exceptionally polite and pleasant