FedEx Office Print & Ship Center
Customer Support
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport photos, renewals & expediting
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels, and more
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers
Shipping services- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- QR code returns
- Return shipping services
- Packing services
- Packaging supplies
- International shipping
FedEx Office® Print & Ship Center at 3614 28th St SE, Grand Rapids MI
Printing a presentation? Shipping a gift? Need a new banner? At your local Grand Rapids, MI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Grand Rapids.
Online printing services
Upload your files online and pick up your order at FedEx Office on 3614 28th St SE or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.
FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
FedEx Office® Print & Ship Center at 3614 28th St SE
Track the status of your FedEx package
Recent store reviews
- Wednesday, April 24, 20245 out of 5Rating 5.0This store is amazing, they respond quickly, do whatever they can to help, work to get great pricing, make sure the quality is great, they are the best!
- Tuesday, April 23, 20245 out of 5Rating 5.0Top notch group that runs this branch. They’re awesome.
- Tuesday, April 23, 20245 out of 5Rating 5.0Gretchen went above and beyond. So friendly! Greeted every customer. Explained my shipping options and tracking. Made me remember what great customer service really is.
- Tuesday, April 23, 20245 out of 5Rating 5.0He was extremely helpful and proficient and the booklets were perfect. It could not have been any better than it was.
- Sunday, April 21, 20245 out of 5Rating 5.0I stopped into the 28th Steet store on my way to the airport for a customer presentation. Gretchen was extremely helpful and I am extremely glad as a fellow FedEx employee to have her on the team. I have seen our level of customer service degrade over the years and it is refreshing to see someone like Gretchen continue to keep the Purple Promise.
- Friday, April 19, 20245 out of 5Rating 5.0I printed a return label from Sportsman's Guide on my janky printer and it left a void in the print, which made it difficult to read. In short, Christina was absolutely amazing in taking the time to help me get this item shipped. She is an amazing example of great customer service! Keep up the great work and please take care of this team member!! She absolutely made my day.
- Monday, April 15, 20245 out of 5Rating 5.0Gretchen was very friendly to all customers who entered the store and those on the phone. She was helpful to me when printing bridal shower invitations and table numbers for the wedding reception. Also answered my questions on the phone with a sense of humor! You are fortunate to have her as part of your team! The was the Fed Ex site located at 3614 28th St SE Grand Rapids MI
- Friday, April 12, 20245 out of 5Rating 5.0Was very happy with the team's support and knowledge.
- Tuesday, April 9, 20245 out of 5Rating 5.0Catherine James was awesome! She copied my blue prints and laminated them pristinely. Then she promptly called and left detailed messages when they were completed. I have already passed this information on to my co-workers so they can this Fed-Ex office too. Fed-Ex should make sure to retain Catherine as an employee because she stands out. Thank you!
- Monday, April 8, 20245 out of 5Rating 5.0The individual that helped me was outstanding
- Sunday, April 7, 20245 out of 5Rating 5.0I needed baby shower invitations printed from a download. Not being experienced in this area, I relied on your employee to help. April was absolutely awesome. She knew exactly what to do, knew what I wanted and took care of the entire process with professionalism, friendliness and expertise. She is an amazing employee. People like her are few and far between in the service world these days.
- Thursday, April 4, 20245 out of 5Rating 5.0Gretchen is a GEM!! How did you find her and can she be cloned?! She’s A++
- Wednesday, April 3, 20245 out of 5Rating 5.0I sent in my print job, but it didn't print correctly. Gretchen manually corrected the slides to print correctly.
- Wednesday, March 27, 20245 out of 5Rating 5.0Always a great experience I go there 2 times a month to ship my packages and they entire staff is always exceptional especially April and Gretchen very courteous and helpful
- Tuesday, March 26, 20245 out of 5Rating 5.0I stop at this store 1-2 per month. Staff is always very pleasant and helpful
- Tuesday, March 26, 20245 out of 5Rating 5.0Gretchen is incredibly helpful, speedy, and friendly, as is the rest of the staff.
- Saturday, March 23, 20245 out of 5Rating 5.0Gretchen was awesome in giving me several options on how best to ship a painting to my daugher, a painting that has very sentimental value to my daughter, as it came from her deceased mom's house.
- Saturday, March 23, 20245 out of 5Rating 5.0This fed ex location is the only one I go to…great service and friendly employees!
- Friday, March 22, 20245 out of 5Rating 5.0Gretchen was speedy, friendly, and competent. While I waited briefly in line, she acknowledged me and while being served, she did the same to others in line behind me.
- Thursday, March 21, 20245 out of 5Rating 5.0Jenny was very helpful