FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping

FedEx Office® Print & Ship Center at 19049 Mack Ave, Grosse Pointe MI

Printing a presentation? Shipping a gift? Need a new banner? At your local Grosse Pointe, MI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 19049 Mack Ave

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

19049 Mack Ave
Grosse Pointe, MI
48236

Retail Customer Service Associate

Posted 3/19/2024

Recent store reviews

  • 4 out of 5Rating 4.0
    Easy going
  • 5 out of 5Rating 5.0
    Thahalia was very pleasant, polite, patient & efficient despite there were only 2 employees to service customers!!
  • 5 out of 5Rating 5.0
    My customer service representative, Thahalia, is outstanding. She is a real credit to FedEx. She was exceedingly polite, courteous, knowledgeable and professional. Frankly, I would like to hire her away for my own company. FedEx is very fortunate to have an employee of this caliber, and I hope that she is appropriately recognized and rewarded. She will really go places, I have no doubt, and FedEx should do anything they can to keep her.
  • 5 out of 5Rating 5.0
    I had my labels printed but needed mailers, Emoni was so nice and eager to help me with my needs. She also was able to give me a supply to make my mailing needs easier. She smiled and greeted me warmly - this is the 2nd person at this office to have great customer service skills. I really appreciate it.
  • 5 out of 5Rating 5.0
    I had a wonderful experience at the store. The ladies were so nice and very knowledgeable, and helped me out with my aunties obituaries.
  • 5 out of 5Rating 5.0
    I originally tried to order my printing request online, but found that there wasn't an option for what I had needed, so I called the store and spoke to Derek. He immediately took on my project, was extremely curious and helpful, and was able to get it done within an hours time! He did a beautiful job! I am extremely grateful and impressed with his work and customer relations! He's a keeper!
  • 5 out of 5Rating 5.0
    I came in needing something that we were told was impossible by a store down the street. Derek and Erica had my project done in less than 2 hours! Many thanks to them for saving the day
  • 5 out of 5Rating 5.0
    The gentleman who helped me was very patient and helpful
  • 5 out of 5Rating 5.0
    Truly appreciate the patience. The knowledge the respect that I received from Rebecca Tahala and Mani as I am doing this obituary for my Auntie you know I did my best but we were Rebecca‘s help and assistance. It was like I wanted it to be so I truly thank you for training your employees so they can assist people who have no what they’re doing. Thank you.
  • 5 out of 5Rating 5.0
    He helped me find a shipping cost within my budget. They were really busy and I was surprised how fast the line moved.
  • 5 out of 5Rating 5.0
    Tahnaeja S. was amazing! She was knowledgeable, professional, and finished my order VERY quickly!
  • 5 out of 5Rating 5.0
    Rebecca was extremely friendly, polite and helpful. She went above and beyond to help me get the lowest shipping cost; she even took the item out of box and repacked in a another shipping envelope in order to do this!
  • 5 out of 5Rating 5.0
    Erica jumped right in and helped me with no problem did just as I needed
  • 5 out of 5Rating 5.0
    Very helpful
  • 5 out of 5Rating 5.0
    Miss Hooper showed great customer service and was very helpful during this visit. I recommend her to be a supervisor because her customer service was impeccable.
  • 5 out of 5Rating 5.0
    I was in the store 3 times and Erica was the one whi helped each time. Needed to overnight something to Saigon. It made it on time but customs stopped it. Said could not import a used cell phone. Had to shipt it back home. I was doing this for someone else who was on a tour and could not deal with it at that time. The pkg was not shipped, back Saigon was still waiting for approval, which I gave the previous week when I was there the second time. Went back a third time and hopefully got it taken care of. Erica was great! store # 0484. I tried to tip her but she said she could not accept it.
  • 5 out of 5Rating 5.0
    Jhahalia greeted me right away and then helped me ship some parts to a dealership that were needed to repair a vehicle. She was so pleasant and helpful I walked out of that office in a great mood. She has exemplary customer service skills, is knowledgeable and has a great smile & personality.
  • 5 out of 5Rating 5.0
    I can’t remember the worker name but she was very helpful even though she was new, I loved her customer service. I might have to come back to give her a tip and thank you
  • 5 out of 5Rating 5.0
    Long time (26 yr) team member Erica was personable, knowledgeable and helpful printing a large photograph for me.
  • 5 out of 5Rating 5.0
    I went to Staples down the street for my project and they told me it would take 3 days. I went to your store and he said he could have it done the same day! You have a customer for life! Excellent customer service done by all at the store.