FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping

FedEx Office® Print & Ship Center at 251 Franklin Rd, Brentwood TN

Printing a presentation? Shipping a gift? Need a new banner? At your local Brentwood, TN FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 251 Franklin Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

251 Franklin Rd
Brentwood, TN
37027

Retail Customer Service Associate

Posted 3/5/2024
251 Franklin Rd
Brentwood, TN
37027

Retail Customer Service Associate

Posted 4/17/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    She was so nice and very helpful
  • 5 out of 5Rating 5.0
    Buffy was great. Really went above and beyond
  • 4 out of 5Rating 4.0
    The experience took much longer than expected partly because we couldn’t figure out how to get the document sent because it was so big. The gentleman who was there didn’t seem to have much knowledge but maybe he was in training. Once Buffy started helping up she so helpful and worked so hard to help us with our final product! She was so pleasant throughout the entire time despite my frustration with how long we were there (about 2 hours). She was helping other customers as well while making it happen for us. I cannot say enough great things about Buffy! Super person and hard worker!
  • 5 out of 5Rating 5.0
    it was great - got my print job sooner than expected
  • 5 out of 5Rating 5.0
    I went in at least 3 times and 2 of the workers were GREAT. (The other was fine - just not OUTSTANDING like Buffy and the other man that helped on an earlier trip.) Buffy and the first man gave me some very good suggestions.
  • 5 out of 5Rating 5.0
    Son was amazing. I needed an important rush printing job done and he was incredibly professional and accomodating.
  • 3 out of 5Rating 3.0
    I waited and watched the associates work on their projects in the back area and not come to the fron register. One said they were behind on online print order requests. I stood there and waited patiently and then after 10 minutes, I asked if someone could help me print a page on the self service copier because it gave me an error message. A seasoned, female associate with a pony tail, was unhelpful. I asked for help to print 1 page off the self service copier and she gave me a stickie note with a code to figure it out instead of showing me. I came up to the counter again and asked for help. Son came over to help with the machine issue and I got my document printed. I normally go to the Franklin store because their service is better.
  • 1 out of 5Rating 1.0
    The visit to the store was fine. The shipping date was on time, but the problem is it was delivered to the wrong address. The address is clearly printed on the envelope and was to be delivered to a business, and was clearly delivered to a home. How difficult can that be???!!!
  • 5 out of 5Rating 5.0
    Excellent
  • 5 out of 5Rating 5.0
    Son went above and beyond to expedite print materials for an important meeting. I was very grateful.
  • 5 out of 5Rating 5.0
    I was at the door when the office opened yesterday with some urgent last minute requests from my boss. Mike, the new manager was there and we talked about the items I had and would have later in the day. Needing everything to ship last night! I had some odd items and he helped figure out what to do and how to print them. But the fabulous thing was: he called me at 4 and had everything ready! Everything! I even emailed him one more thing to copy and he had it done as I was walking in the door. Then he helped me with shipping everything out. They have a lot of new folks working there and I'm sure, like every company these days - is short-staffed. But he made it all happen. I'm very appreciative. Hope my boss is too!!!
  • 5 out of 5Rating 5.0
    Great experience
  • 5 out of 5Rating 5.0
    Buffy was very kind. Helped me get my project set up and printed in a quick and accurate fashion. 10/10 would visit Buffy again.
  • 5 out of 5Rating 5.0
    This order was 389 8.5 x 14 newsletters, special glossy paper with color pictures on one side and a letter on the other. I used an off-size envelope and the letter had to be folded precisely for the creases to fit between the photos. Buffy did the printing and I was going to have one of my office staff do the folding but I talked with Buffy and she said FedEx could do it and showed me the system/ equipment she could use. It was much more efficient than my staff could have been, and it was a huge convenience to have FedEx take care of this. This office is 2 miles from my house and I've used them a number of times for these newsletters and other printing projects. The staff have always been helpful and patient when I've had out of the ordinary needs. I'm a lawyer and an accountant and run my own practice, so I really respect helpful, capable work when I find it. Thank you.
  • 1 out of 5Rating 1.0
    I believe I was speaking to the manager on duty. Unfortunately, I did not observe his name. I have always enjoyed working with the Brentwood FedX office and have consistently commented on how they make my job easier and make me look good. However! this employee could not have been ruder or more condescending. And when he charged me twice what I usually pay and I expressed my surprise, he reacted with condescension and arrogance. It was outrageous.
  • 5 out of 5Rating 5.0
    Excellent customer service
  • 5 out of 5Rating 5.0
    Helpful, knowledgeable, friendly, and supportive for project timeline need.
  • 5 out of 5Rating 5.0
    Mike took care of me more than any other experience I have ever had at kinkos. Super nice and accommodating
  • 5 out of 5Rating 5.0
    Son was very professional, very fast, and helped me in a pinch!
  • 5 out of 5Rating 5.0
    Summer was efficient, cordial and provided an excellent experience. I will definitely come to this location in the future rather than another that is at west end Nashville where service was frustrating