Reviews for FedEx Office Print & Ship Center
Reviews for FedEx Office Print & Ship Center
2430 S Interstate 35 E, Denton, TX 76205
Amy & Jordan both helped me and were quick to resolve a printing issue I had..friendly and got me out the door quickly.
Stacey really went above and beyond for me and treated me like a person and not just a consumer. She helped me figure out my zip code as im new to the area and provided a much needed laugh. She was professional yet warm and offered helpful suggestions. 10/10 would recommend this store to people!
Blake was efficient and professional
Stacey was great. Would have been nice to have smaller boxes available. I was shipping a pocket knife and a pair of sunglasses. The smallest box seemed a little overkill.
Amy was extremely helpful as she has been in the past. The team at this location works well together and obviously puts a high priority on customer service.
Amy was polite, helpful, and efficient. The entire process was fast and easy. The options she provided regarding cost and delivery dates were clear and I was in and out practically in no time. I really appreciated that she came to the counter to process my order instead of having me wait until the other team member, who was already busy with a customer, was available to help me. It showed initiative on Amy's part. She was paying attention and didn't make me wait unnecessarily. Her consideration is appreciated!
Came in for custom printing of a file that I have done multiple times in the past. Took over 10 days to get a price then when I went to pick up the price I was given was $500 more than quoted. I had to pitch a fit to even get them to match the price they gave me but will be looking elsewhere in the future for our printing needs.
Sara made my experience easy and fast.
Stacy helped my husband and I, with a printing job. She took time to make us understand the process and gave us options to best suit our needs. She was kind, patient and extremely professional. The job was for an important event and I greatly appreciated her attitude and help. Center number:0874 Location code: GLEK
Sara helped us and was very helpful , friendly and Knowledgeable
Sara did a great job assisting me with multiple packages, and making sure I had everything I needed.
Sharone was super helpful. I had multiple boxes to ship out and she was super patient with me and made my experience wonderful. Great service provided by her, would highly recommend working with her. Thank you for everything!
Sharone packed my box for me and guaranteed it would be safe as I was shipping something worth a lot. I watched her place my item in the box and place a lot of paper around it and bubble wrap, which made me feel extremely as ease. She also made shipping the other box I had so much easier. I had an overall perfect experience, and I am very happy I got to have her help!
This is the first time in years that this location has had a friendly person handling the orders! The manager is grumpy and at times, punitive to customers, and ignores at other times when people are in line combined with an overall negative attitude. I was overjoyed to have a cheerful person handling my package this time. Of course, I asked her about herself and she said she floats ...too bad, the manager needs more people who are friendly in the Denton branch! The outstanding service was provided by Sara. Maybe the reason the people are not constant there has to do with the manager's lack of leadership/empathy as a role model. The customer service used to be such that people reached out to assist...no longer!
Your tax exempt approval process is cumbersome and frustrating. Even for a renewal.
The Sherwood FedX team members did an excellent job in making sure they communicated my In Store job order, they were excited to talk about weekly Sale Promotions and assisted me with my current project in store in self serve. This team exceeded my expectations by far over Georgia, Oklahoma and Texas,
Amy was professional, quick, and efficient in handling my shipping request. She politely requested my ID and shipping information and requested I stand further from the counter as a pandemic precaution. I will use this FedEx Office again for future shipments.
AJ was incredible and helped me with several projects with critical deadlines. Thank you AJ!
Jordan was very helpful! Offered to copy my photo in both color and black and white to see which I preferred. Also showed me sample papers to have it printed on. Very patient with me, as I changed my mind twice!
Stacy was so wonderful and patient with our toddler who was upset. She was very understanding, caring and offered bubble wrap to distract our kid. Excellent service.