FedEx Office Print & Ship Center

In-store services
Printing services
  • Copy & print services
  • Self-service copying, faxing, and scanning
  • Shredding services
  • Computer all access stations
  • Free Wi-Fi hotspot
  • Passport photos, renewals & expediting
  • Direct mail services
  • Architecture, construction, & engineering prints
  • Print business cards, flyers, postcards, labels, and more
  • Print banners, signs, and posters
  • Promotional products
  • Custom branded boxes & padded mailers
Shipping services
  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • QR code returns
  • Return shipping services
  • Packing services
  • Packaging supplies
  • International shipping

FedEx Office® Print & Ship Center at 19049 Mack Ave, Grosse Pointe MI

Printing a presentation? Shipping a gift? Need a new banner? At your local Grosse Pointe, MI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 19049 Mack Ave

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

19049 Mack Ave
Grosse Pointe, MI
48236

Retail Customer Service Associate

Posted 4/15/2024

Recent store reviews

  • 5 out of 5Rating 5.0
    Jhahalia was very friendly, sharp, attentive and efficient. It was nice to have such great, professional service!
  • 5 out of 5Rating 5.0
    Erica really helped me. I needed a print for my Dad’s funeral and she was so helpful. I feel so grateful.
  • 5 out of 5Rating 5.0
    I worked with Derek to get four large posters done for my son's football league. Not only did the project came out great but we found a place to get our banner printed for the fall!
  • 5 out of 5Rating 5.0
    Erica went out of her way to find what I needed printed on my thumb drive. She was polite, professional, and very helpful. She made my printing experience effortless. It's so refreshing to receive Great customer service.
  • 5 out of 5Rating 5.0
    Thahali H provided me and my sister with excellent customer service. She assisted with pricing and packaging information. On Good Friday, we sent our sister a birthday gift to Houston, TX. Happy to report that my sisters gift arrived a daily earlier than expected and we were elated about the delivery experience!
  • 5 out of 5Rating 5.0
    The manager helped me get my stuff printed quickly
  • 5 out of 5Rating 5.0
    I was trying to choose a ticket size for an event. And I also needed the tickets and posters ASAP! I chose the cheaper sized ticket... but she knew I wanted something else. She sensed that I wasn't happy- and gave me time to think. She didn't rush, nor did she coerce me. I loved that! Although she was short staffed and the store was BUSY, she was kind, efficient, patient and professional with EVERY customer. I was so impressed, and I left happy, with the products I wanted and my tickets AND posters were beautiful. She knows her craft and she knows "customer service!!!" I WILL BE BACK AND SEND MORE PEOPLE THERE. Thank you!
  • 4 out of 5Rating 4.0
    Easy going
  • 5 out of 5Rating 5.0
    Thahalia was very pleasant, polite, patient & efficient despite there were only 2 employees to service customers!!
  • 5 out of 5Rating 5.0
    My customer service representative, Thahalia, is outstanding. She is a real credit to FedEx. She was exceedingly polite, courteous, knowledgeable and professional. Frankly, I would like to hire her away for my own company. FedEx is very fortunate to have an employee of this caliber, and I hope that she is appropriately recognized and rewarded. She will really go places, I have no doubt, and FedEx should do anything they can to keep her.
  • 5 out of 5Rating 5.0
    I had my labels printed but needed mailers, Emoni was so nice and eager to help me with my needs. She also was able to give me a supply to make my mailing needs easier. She smiled and greeted me warmly - this is the 2nd person at this office to have great customer service skills. I really appreciate it.
  • 5 out of 5Rating 5.0
    I had a wonderful experience at the store. The ladies were so nice and very knowledgeable, and helped me out with my aunties obituaries.
  • 5 out of 5Rating 5.0
    I originally tried to order my printing request online, but found that there wasn't an option for what I had needed, so I called the store and spoke to Derek. He immediately took on my project, was extremely curious and helpful, and was able to get it done within an hours time! He did a beautiful job! I am extremely grateful and impressed with his work and customer relations! He's a keeper!
  • 5 out of 5Rating 5.0
    I came in needing something that we were told was impossible by a store down the street. Derek and Erica had my project done in less than 2 hours! Many thanks to them for saving the day
  • 5 out of 5Rating 5.0
    The gentleman who helped me was very patient and helpful
  • 5 out of 5Rating 5.0
    Truly appreciate the patience. The knowledge the respect that I received from Rebecca Tahala and Mani as I am doing this obituary for my Auntie you know I did my best but we were Rebecca‘s help and assistance. It was like I wanted it to be so I truly thank you for training your employees so they can assist people who have no what they’re doing. Thank you.
  • 5 out of 5Rating 5.0
    Tahnaeja S. was amazing! She was knowledgeable, professional, and finished my order VERY quickly!
  • 5 out of 5Rating 5.0
    He helped me find a shipping cost within my budget. They were really busy and I was surprised how fast the line moved.
  • 5 out of 5Rating 5.0
    Rebecca was extremely friendly, polite and helpful. She went above and beyond to help me get the lowest shipping cost; she even took the item out of box and repacked in a another shipping envelope in order to do this!
  • 5 out of 5Rating 5.0
    Erica jumped right in and helped me with no problem did just as I needed