FedEx Office® Print & Ship Center at 14638 Cedar Ave, Apple Valley MN

Excellent service. Went above and beyond.

Don was very helpful.

My initial visit was easy and painless. Mark was friendly and helpful. Carrie was awesome in helping me to find my tracking number when I accidentally threw it out prior to getting confirmation the receiving company processed the return.

Tan is very professional, kind, a great person and employee you are lucky to have him

I always go to FedEx for my printing needs. Great location, excellent results, Great staff

Bryan assisted me with the scan/ fax and printing from a code process. Very very very helpful and made my use of the equipment more efficient!!

Printing done quickly and accurately.

Carrie was stellar! I showed up at opening for help on a large printing job. She was kind and helpful and got the job done very quickly! Extremely appreciative of her efforts.

I can’t say enough about this facility. I’m a landscape designer, and for YEARS, I’ve depended on them to print all my landscape designs. Everyone at the center is more than helpful, and have become an important part of making my business successful. In fact, I considered purchasing a large-scale printer in the past, but your employees make it so easy, I decided against the purchase. While I love all the people there, Bryan and Carrie are my automatic go-to’s. I hope you never let them go…they’re priceless to have on your team, and being a small business owner, I know how hard it is to find good employees…you’ve got a bunch!!

Carrie is amazing

I thought it would be difficult to fax. Don helped me and showed me how easy it is.

I think my experience would've been infinitely better if the associate was not so condescending to me. Admittedly, I do not need to use FedEx services often. When I arrived, Lori asked me what I needed and I told her I needed to make a copy. I began to look around for the machine, and she had to direct me where to go. I struggled with how to start. Apparently you are supposed to touch the touchscreen on the side of the printer to begin the transaction, but the screen on the printer said to insert card, and that was what I saw and that was what I was trying to do. I kept trying to find where I needed to insert a card. There was another customer in the store being helped by another associate, and no other customers. Lori came over to help, which I was appreciative of, but then she proceeded to point at the screen on the side, to each individual word, and read it out loud to me slowly, "Touch, Screen" "to begin" or whatever the last part is. It was humiliating, and uncalled for. Simply telling me to touch the touchscreen on the pad to the side of the unit would have been sufficient. I let her know I didn't need her assistance if she was going to treat me that way, and she told me everyone struggles with this. It was like that was her excuse to me for being rude. It seems to me that the beginning steps should be made more clear. If everyone looks at the printer, then there should be something on the printer to direct customers to the touchpad on the side. Once I was able to begin, the rest was very easy and intuitive, and I appreciated how quickly I was in and out.

Best staff around

I scanned 68 pages, emailing to myself and another email address. It has been almost 24 hours since I did this and I do not have the PDF created. I am needing to find out how to get a refund for this. Have discovered the local county library offers the same services FedEx offers for free.

Had to print large scale full color graphics for community theater background props. The staff did an exceptional job.

Needed to have a printed book spiral bound. Service was good, apparently demand was high and so I needed to wait till the next day, and I was surprised by the cost, as it was nearly twice the price as the last time I had a similar book spiral bound less than a month ago.

Customer service is still alive and well, thank you.

This store has the best staff, very helpful!

Great staff. They ALWAYS take care of me and greet me by name when I come in. One of the best businesses that I have the pleasure to work with!

I feel like I'm the most important customer to walk through the door. (Though I see others treated similarly well) Thank you!