Reviews for FedEx Office Print & Ship Center
Reviews for FedEx Office Print & Ship Center
8805 Ladue Rd, St Louis, MO 63124
When I came in the store Tony was busy with a customer but acknowledged me and said he would be with me shortly and he was. He then gave me the options and prices of going ground or express with my package -- I went with ground. He then helped me pick out a shipping envelope, filled out the label and I was on my way. Tony was personable -- asked me how I was doing -- and efficient.
Richelle was friendly, fast and efficient. I only had to wait one minute. I go to this location at least 2 times a week. Richelle was pleasant and smiling.
Autumn listened carefully to what I needed - a chart enlarged by 400%, and confirmed my son's opinion about giving her a pdf file would give me a better document. She invited me to look at her computer to certain what she was ready to print was correct. It is exactly what I wanted. The service was quick and Autumn is a pleasant young person. It was not a busy time, but she asked what I needed as soon as she said a friendly goodby to the man before me, including reminding him to drive carefully. She didn't say that to my son, but wished us well. When I told her about damage a baby did to last year's chart, she mentioned laminating so it couldn't be torn by tiny fingers.
John has waited on me several times over the years when I am visiting St Louis and sending my sample bag to another location. He is always pleasant and professional. Yesterday I let him know I was in a bit of a hurry and he had me in and out in no time flat. I so appreciated that effort. He's the best.
Good service. Knowledgeable employee. Offered other services. Did not count pages correctly causing some confusion Useful to show customer the file being printed on screen before printing
I was not looking forward to shipping my heavy computer monitor. I knew the packing would be a big deal and that it would be expensive. When I called FedEx to get a quote, Eryca was extremely pleasant and patient as I described it and its dimensions. She greeted me as I walked in, explained my options and chose packaging that kept the costs as low as possible while still providing good protection. I was kind of anxious about how this would all pan out and I'm sure it came across in my voice. Eryca kept her cool, friendly tone throughout and was just super pleasant to deal with. You don't often come across service that's this good, so I thought it was worth a note. You couldn't have a better face for your company. ~Adam
The shipping desk was busy because many people were shipping packages. The manager noticed the backed up line and jumped in to help out by opening a second lane.
I had a simple print job:pads of informal notes. Done several years ago before Kinko's became FedEx. I was less expensive and done in house. Now, the young female workers were not pleasant and unsmiling. They spoke too rapidly for me to understand. Phone notifications were unintelligible because of their rapid speech. The work was also too expensive.
I believe the woman that assisted was named Dominique. She was absolutely AWESOME. She worked with me and showed me options and examples before printing my project so that I got exactly what I was looking for and so there were no surprises. Great service.
Had a drop off and was in and out in less than a minute with receipt.
My service was punctual as always. I use this facility for most of my shipping needs. I was greeted as soon as I entered and the requested service was provided.with accuracy.
The young African American woman serving me was knowledgeable, efficient and considerate.
Always a pleasure to visit this location. Gary, Maria, and Rochelle are exceptional employees. Always a pleasure.
FEDEX package never arrived to correctly addressed recipient. Customer service and tracking claimed it was delivered but was never received. I made a claim and spent hours trying to verify the value of items contained in pkg and on phone with fedex support. My claim was denied. On Nov 16 a fedex office in the city pkg was shipped from (but not the same exact location I shipped from) called and asked if I would like to PICK UP MY PACKAGE. SERIOUSLY!!??? Yes, the package you failed to get to my daughter, claimed was delivered, made me jump through hoops to claim the value, and then DENIED that claim, yes THAT PACKAGE. EVERYTHING ABOUT THIS IS APPALLING AND RIDICULOUS except the lovely woman that actually took some initiative to figure out what was going on with this random package that ended up in her office. Felicia in the Maplewood Missouri office is my hero.
Quick and friendly service. Order was completed correctly and on time as promised.This team is consistently dependable.
Eryca S. helped me when I placed my order and again when I picked it up. Eryca is very friendly and helpful, she made me feel very welcomed in the store. Eryca remembered my name from the previous day and greeted me with all smiles when I arrived to pick my order up. Visiting Fed Ex is always a pleasant experience.
I sent at watch to my friend in Vietnam. It was her watch that she left in the USA. Now the fedex offfice in vietnam has still not delivered the watch and is asking for the same amount of money that I had paid in the USA. She paid that amound but they still will not release the package to her. Tracking ID779823223322 PLEASE RELEASE THE PACKAGE TO HER. The watch is of little monetary value but was given to her by her spouse.
They easily handled a large (450 page) and complex (partly single-sided, partly double-sided, folded) print job. The team members have always been great to work with, taking time to understand what I wanted and doing a great job with follow up phone calls. I have used this FedEx Office for several orders and always been very happy with the results.
Always great. Last week the store printed and comb bound sets of 111 pages constituting the "Joint Appendix" in an appeal I have pending for a client in the U.S. 8th Circuit Court of Appeals. They did a great job, overnight so that I could deliver that to the clerk of the court the next day. Today they printed and assembled my Appellant's Opening Brief, 63 pages include several pages with "color" photographs, times 13 copies. Rochel and Pedro are always great - very helpful, download my pdf files, print a sample to trouble shoot any potential problems.
Let me tell you that I was beyond impressed with your team. Liz was great but I do need to take moment to brag about Tim. From the moment of speaking with Tim, he went above in beyond in not just answering my questions, but making me feel at ease. He gave me the impression over the phone that he is not only trustworthy but willing to do everything possible to give me what I'm looking for. I was extremely impressed with Tim. He gave me exceptional service with a surprisingly exceptional price with outstanding quality printing. He also handled and addressed those waiting behind me with care and urgency without being overwhelmed. He did so well, I am recommending we get a corporate account through that particular location.