Reviews for FedEx Office Print & Ship Center
Reviews for FedEx Office Print & Ship Center
1901 S Brentwood Blvd, St Louis, MO 63144
We ordered posters and a leaflet for our Mother's Memorial Mass. The staff, Shelley and Gene, were not just professional and competent, they were caring and professional. We cried when we saw the posters and they gave us such lovely support. Amazing people. Thank you.
(1) Jill rang up my RETAIL PURCHASE and was as usual friendly and accommodating? [Your computerized message asks me to be more specific about how the purchase was as usual. JILL was "as usual, friendly and accommodating.] (2) I most often buy certain packing and office supplies (as in "FedEx OFFICE") at this store. Although I buzzed of a self-serve copy, the PRIMARY reason for my visit was to make a RETAIL PURCHASE. So, I guess I could say that the purchase was "as usual." This survey DID NOT give an option to note that. (3) While making my copy, I noticed there were no pens, rulers, editing tape, etc. at any of the work tables.
I’ve been to a lot of FedEx locations in a number of states and this location is the best. The associates who help ship are always courteous and helpful. The store is clean and the copiers are always in good working order. I actually drive a little out of my way tinship here vs another site that is close tommy home. Keep up the good work!
The team member was efficient and extremely helpful.
Oh my gosh. Shelly really made my experience wonderful. She recommended that I use your oversize printer which saved me about $800. I appreciated her politeness as the last FEDex experience I had was marginal to poor. I hope she is recognized and that you will continue to staff this store with a staff that cares about the services you offer. I would like to recommend that all stores have postage scales. I realize you aren't the post office, but my project involved a mailing and your regular scales don't register weight on lighter items.
I worked with Shelly at the 4703 location. I had 60 min before a meeting and needed to get 8 presentations printed in very short notice. Shelly dropped everything she was doing to help me. She saved the day.
Stephanie provided Exceptional service. I place my order online before I flew out of New York for a workshop in St. Louis. During a layover I reached out to the store online asking if they could please expedite the order as the original pick up time was very late (midnight.) Stephanie responded within just a few moments assuring me that my order was ready. It was such an easy and pleasant experience. When I arrive in the store to pick it up, I simply said my name and Stephanie smiled and said how was your flight. That attention to detail really makes all the difference in the world. Not only will I always use this location when I’m in town, I’ll
Stephanie could not have been more friendly, professional, and knowledgeable about all things "paper and printing"! She was fast, efficient, and a delight to interact with, so thank you for having team members like her around who actually make it a joy spending $200!;)
I am an Art teacher. I spent the day trying to solve an art problem. I went to 3 Hobby stores, one Hardware store, and Party City. No one could help. I finally went to Fedex. Bob solved the problem instantly. 10 minutes later I was out the door with my art project saved! THANK GOD FOR BOB! I should have enjoyed my Sunday and known Bob could help. Next time I will start at Fedex.
I travel for business and whenever I am in the St. Louis area I insist on using this location. I appreciate that it's open 24 hours and in the last 2 years of utilization, I've never had an inferior product in both quality or timely delivery.
The person helping me was very patient since I wasn't familiar with the steps and walked me through the process.
Forgot their names, but the two gentlemen on duty were top notch,
BOB IS THE KING! I moved 30 minutes away from the Brentwood store. I tried 3 other Fedex's and an OfficeMax. I have yet to find someone with the problem solving attitude, skills, and talents as Bob.
Shelly was awesome, asked great questions about order and was super efficient. She was friendly and the order was fast.
Robert F. Guided me through my purchase professionally giving me feedback that allowed me to make the appropriate decisions that best served my needs.
First of all, this was the SECOND FedEx location I visited that day, due to rude service at the other store, I thought I'd try this one. Big mistake, because despite the years of service on the nametags of the people who "helped' me in printing, the customer services was awful. After I was charged extra for "file enhancement" to a file that was created and print-ready by a professional graphic designer. Who by the way, had already altered the document according to the request of the first store to make it even easier for Fed Ex's software to print from. The Fed Ex employees where I made the purchase were apparently still unable to . And they were very rude about assisting me.
Jasmine was one of the team members, and was training along with another member. Both were very professional, helped me finish my copying order, and to find some paper goods I needed. Great job!
I walked in the store looking to print a resume on paper I had brought wen Bob F. asked me if I would like help. I told him I just needed to print off a resume and he offered to do it for me, asking me how many copies I wanted, etc. After he printed for me, I asked for a stapler and he said yes, but offered me paper clips, saying in his experience, hiring managers like that more. It was a brief experience, but very friendly!
Karen was outstanding. She was so kind and spent time getting the order exactly right. It was a project for my sister who just went into hospice care and Karen was very patient and understanding with me. She also found me a discount through my employer going above and beyond my expectations. She offers a kindhearted goodbye with best wishes for my sister. Karen is a woman of strong character that gave excellent and quick service. All qualities that re very rare to find these days. You are lucky to have her and she is the reason I will be back for other projects.
Great customer service, very helpful. Answered all my questions. Very polite