Reviews for FedEx Office Print & Ship Center

Reviews for FedEx Office Print & Ship Center

1779 Walden Ave, Cheektowaga, NY 14225

Average Rating: 5 / 5 163 Reviews
Rating: 5 / 5 6/12/2019
Thanks to Sammy, my poster board for my wedding looks amazing! She helped fix an error that was translated from online to store AND she proofread my board and found MAJOR errors. She called me to correct the error before she reprinted the poster. Have you heard that planning weddings are hard? Especially when you save things for the last minute and you forget to proofread your work? Sammy definitely saved me a ton of stress and time. THANK YOU!!! It meant so much during this crunch time.
Rating: 5 / 5 6/9/2019
Andrew K was extremely helpful and made the experience very pleasant. I was having trouble using the app and Andrew was able to help me get my documents printed. He ensured the documents were exactly what I wanted. I was very pleased with his knowledge and customer service. I will definitely come back to FedEx again.
Rating: 5 / 5 5/21/2019
Recently, I was in the Buffalo, NY area on vacation and went to FedEx Office to ship items home. While there we were waiting to be helped and witnessed a team member do such a nice thing. Sammy was assisting an elderly couple who were returning an item the received from a retailer but they needed to return it via the postal service or UPS. They had never returned an item before and didn't know what to do or where to take their package. Sammy was so kind and patient with them, she explained what they needed to do and even offered a packing service to them so they could take their package to the post office. Often people are not kind to older people who don't have as much familiarity with new processes and technology but that was not the case with Sammy! She was SUPER!!!! that was in my mind a great reflection of what FedEx is all about!!!!
Rating: 5 / 5 5/14/2019
Samantha was great and very understanding of my stupidity. Wonderful customer service
Rating: 5 / 5 4/9/2019
Samantha was a big help.
Rating: 5 / 5 4/8/2019
Sam was working tonight and is always super friendly and helpful. I email my shipping labels over and when I get there they are always ready in a plastic pouch to stick on my box. I also see her and Sammy Jo and Aaliyah several times a week since FedEx is my preferred shipper. This group of women are always friendly, happy and helpful to not only myself but other customers that are in the store. They sll are super multi-taskers.
Rating: 5 / 5 3/12/2019
Aaliyah does a good job dealing with multitasking. I have been there the last 3 days in a row and she is always by herself managing several customers at once. Today was the first day she wasn't busy (going for printers to shipping computers and other questions) when I was there that I could tell her I am impressed with her ability to keep up. Please recognize her. Also get her help on peek times since customer's time is valuable.
Rating: 5 / 5 3/4/2019
I use this specific FedEx office location multiple times in a week and could not be more pleased with the excellent customer service delivered by the team members of this FedEx office location. At this location team member Aaliyah is the best and always ensures that I have a positive experience with no issues. Aaliyah is always extremely helpful, knowledgeable and respectful. Aaliyah exemplifies superior customer service which makes me feel welcome and wish to continue using FedEx and FedEx office for shipment of parcels.
Rating: 5 / 5 2/14/2019
Sammy was very helpful and courteous. She made excellent suggestions that helped me improve the work I needed for scanning of my documents. Example: Flashdrive
Rating: 5 / 5 2/4/2019
The store consultant aaliyah at store # 1908 did a excellent job .she is extremely fast and at one point was efficiently taking care of 5 customers at once all by her self and she did a great job and that's what made me decide to send you the survey. She was handling the computer the cash register printing labels weighing items and talking with customers multitasking efficiently.aaliyah who works at the 1779 Walden Avenue Cheektowaga New York FedEx office location in Buffalo New York is an employee that you definitely do not want to lose. I'm a contractor and I know good help when I see it and she is definitely top of the line. Thank you
Rating: 5 / 5 12/21/2018
This is my first winter living in Buffalo. I was shipping Christmas gifts to my daughters in Texas. It was also my first time using FedEx but I was told by a friend, that it would be my best bet, for getting my gifts delivered in time for Christmas. I walked into FedEx and there was no line, the young lady behind the counter, Sammy was soooo helpful. She was friendly with a warm smile, helped me pack my box, she wasn't pushy or rushing me at all. The box, to my excitement, arrived on Thursday, just 4 days after shipping it and 5 WHOLE DAYS before Christmas. It arrived undamaged and the gifts now reside under the tree waiting for Christmas morning. Thank you Sammy for helping me with a mom success, and not a mom fail!!
Rating: 5 / 5 12/13/2018
Sam, Sammy Jo , and Aaliyah are ALWAYS super nice and alwsys have my shipping labels ready in a sleeve...always ask if i need anythjng else, if i would like fragile stickers on my noxes(they know i ship alot of glass) Today all 3 girls were working which was nice to see them together...great teamwork.
Rating: 5 / 5 10/9/2018
Sammy
Rating: 5 / 5 9/25/2018
Sammy was very helpful & pleasent. She assisted me with selecting they best type of paper needed for a project I was doing. When the printer would not print my selected color copy she took it behind the desk & printed it out. Additionally, the store had a steady pace of people coming in & out, and she multitasked very well- not keeping anyone waiting for too long
Rating: 5 / 5 9/7/2018
Aaliyah was amazing. She helped me with a very important mailer which I needed to get out ASAP. I outlined what I needed and provided the file I was working with. I relied on her recommendations and the end result was perfect. Her professionalism and expertise are why FedEx office is my office.
Rating: 5 / 5 8/2/2018
Aaliyah was very helpful and patient with my difficult order. She helped me with labels, explained why I have missing labels and who to call and printed everything, packed my parcels. I came in frustrated with my order and came out happy Aaliyah took care of everything. Shewas very pleasant to talk to.
Rating: 5 / 5 8/2/2018
I come into FedEx office often and I like this location best because of the staff. There are many FedEx locations, but this is my favorite. If I’m on the other side of town, I come here. Why? The staff, Aaliyah and Samantha, are welcoming, personable and helpful.
Rating: 5 / 5 7/31/2018
Aaliyah was very helpful, very friendly, & personable. I had been to another location and they were unable to help me, I was having trouble using the print and go, but by the end of my visit, Aaliyah had helped me get everything I needed printed and faxed. This is the location I usually come to because everyone is always so friendly and helpful.
Rating: 5 / 5 7/31/2018
Friendly team. Super fast service. I have special requests for my orders and (even when ordered on line) they get it right. Team members : Mandy & Samantha I am total comfortable with this crew - they make my life easy. :)
Rating: 5 / 5 7/30/2018
Aaliyah was super helpful and friendly.