FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 216 S 16th St, Philadelphia PA

Printing a presentation? Shipping a gift? Need a new banner? At your local Philadelphia, PA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 216 S 16th St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Recent store reviews

  • 5 out of 5Rating 5.0
    Derrick was great - extremely helpful!
  • 3 out of 5Rating 3.0
    Usually great service here. This time, I needed a small box for the item I was shipping and wanted to send ground. I picked a small FedEx box put my items in and closed it. When I said ground, the employee pointed to the “Ex” in the “FedEx” logo and said this box can only be used for express. As if the FedEx logo should indicate to any customer it was for use only with express services. When he flipped the box over, it might have had some very small print in a corner about use for express. Would have helped if any of this was better disclosed in the store and on the box.
  • 5 out of 5Rating 5.0
    Erica Pinkney provided an excellent experience! She was incredibly helpful, communicative, and efficient in addressing my needs. I truly appreciated her professionalism and timely follow-through. I welcome the opportunity to work with her again in the future.
  • 5 out of 5Rating 5.0
    I appreciate the friendliness and efficiency of team members in the store on 16th St in Philadelphia. They love their jobs and zi value all of them.
  • 5 out of 5Rating 5.0
    Unbelievable in this day and age to have some one so attentive and professional and with a super friendly personality- give him a promotion!!
  • 5 out of 5Rating 5.0
    Prea at the 16th Street, Center City Philadelphia location is always a pleasure to deal with and competently completes my orders in a timely manner, always with a smile!
  • 5 out of 5Rating 5.0
    She went above and beyond. She helped me reformat my poster and communicated promptly
  • 5 out of 5Rating 5.0
    The FedEx store on 16th Street in Philadelphia always has helpful, affable and courteous people working there.
  • 5 out of 5Rating 5.0
    The FedEx team was extremely helpful and provided exceptional service. The actual products we received blew us away with how carefully they were printed and by the attention to detail that went into printing, cutting, organizing, and delivering them. Erica addressed all our questions, helped us to match paper and background colors, caught issues before printing, and confirmed all the details. Turnaround time was very fast and on-time. Easily a six out of five stars experience.
  • 4 out of 5Rating 4.0
    Pree was very communicative and accommodating. They were friendly and made my last-minute, large order happen even though it sounded like they were very busy.
  • 5 out of 5Rating 5.0
    Derrick is always professional, knowledgeable, and helpful.
  • 3 out of 5Rating 3.0
    The staff member was extremely rude. They acted like it was a major hassle to ship a few small picture frames. When someone lined up behind me, the staff member clearly became frustrated with how long it took them to pack it up since there was a line now. They also were rude when I suggested an idea and told me they’d been doing this a long time (not that long…). Little do they know, I run a shipping department for my own job, I literally manage thousands of research shipments and a whole team that uses FedEx and other shipping services and used to package and ship it myself. I can’t use it for personal reasons because the accounts tied to my organization, but I’ve been doing this longer than they have and regardless there’s just no reason to be rude. I brought my pictures here to ship because I didn’t have anything at home to package it up myself and it was urgent. They took way too long to package it up and kept sighing at me because of the line behind me and making comments. It’s so rude- this is a service for me to bring my stuff and pay for this service to package and ship it. Next time I won’t.
  • 2 out of 5Rating 2.0
    I’ve used FedEx several times for my printing needs. I was not satisfied with this particular location. In the future, I will go to the office that is closers to my home where the staff are knowledgeable about the services.
  • 5 out of 5Rating 5.0
    gentleman was nice and fast with my package
  • 4 out of 5Rating 4.0
    No problem with the story but I selected 2 day delivery to get the package to its destination by Thursday, before the holiday weekend, and it isn't being delivered until Friday "before 5," when most will have left for the long weekend. That's a fail for me.
  • 5 out of 5Rating 5.0
    Derrick is always pleasant and helpful.
  • 5 out of 5Rating 5.0
    Derrick was very pleasant and helpful. He explained the entire shipping process clearly.
  • 5 out of 5Rating 5.0
    Derrick was calm and understanding during the whole process of shipping important paperwork for me. He walked me through everything and even helped me choose the appropriate pricing for my budget. I appreciated his calm and helpful demeanor.
  • 5 out of 5Rating 5.0
    Pree was so helpful, sweet, patient and a true professional
  • 5 out of 5Rating 5.0
    Pree exhibited superb customer service skills. As soon as she finished with a previous customer, she noticed me across the room wondering how to ship a couple of items. She offered to help and suggested cheaper options. She took my items behind the counter and boxed them up in a much better/safer/more efficient way than I could have. I truly appreciate her help!

*Effective 10/6/24-1/19/25