FedEx Office® Print & Ship Center at 1098 E Ft Union Blvd, Midvale UT

I came to do Some printing and Calli helped me choose some paper along with showing me how to put it in and Use it. She was so very kind, and I asked her if I could Speak to her manager, she said he had gone home for the night. So I left a handwritten note and she let me know that submitting this survey could help her as well. She was so helpful happy and bright. I don’t see customer service like hers anymore hardly ever thank you FedEx for employing her. I will use this FedEx office only thanks to her.

He was very patient and went above and beyond.

Everytime i come in with something complicated I think I'm going to be there forever however callie always takes great care of me and makes it easier to bear.

It was great the guy who helped me was very kind and quick. He was bald with a beard.

The staff I encountered was great. I had 3 large, heavy return boxes and Matt was quick to help. I appreciate the initiative.

I visited the FedEx store to return a package and the employee behind the desk was very helpful and made my experience easier

Courtney is great! She has printed off multiple decks for us. The last time she printed them for us, we were tight on time and rushing to meetings in Park City. She got them done for us and was so nice.

I have a printer at home, but it doesn't scan two sided documents. I have tried several times to use the self serve printer/scanners at this facility with mixed results. The staff are very friendly, but have varying levels of knowledge (some next to nothing, while others are very knowledgeable). In past trips, the $80 limit created a problem for me when scanning large batches. I was delighted to find out that had been resolved on this last trip. However, the staff and I learned together that the self serve scanners/printers cannot handle more than 100 pages. The frustrating piece of this is no one knew...I tried over and over and kept getting error codes. More employees were brought into the situation until someone finally said, "oh, those machines can't handle my almost 200 pages of scanning". This was after fighting with the machine for over 30 min (and this wasn't my first attempt at this). They offered to scan my stack behind the counter at an increased cost and of course, couldn't handle the job immediately unless I wanted to pay a $35 rush fee. So, ultimately, I ended up paying almost $200 to scan a stack of paper and put on a thumb drive. With the right machine, this process should have only taken 10 min but cost me over an hour of my time along with tying up several staff members all trying to figure out what to do. So inefficient and frustrating. I will have to look for another service provider who can handle this simple task.

I frequent this store several times a week for work. Today, I needed help shipping an item and submitted two separate print orders. On my first print order, I submitted the wrong document - Courtney was able to expedite an additional order to make sure I had materials for work in time. Both Jessica and Matt assisted with printing and notified me. I have also interacted with Corbe, Callie and Abraham on multiple occasions - everyone at this store is well-trained, efficient, and friendly. I literally could not do my job without them - they are FANTASTIC!

I have been coming to this Fed Ex for years. Matt, Jessica, Courtney, Callie, Corbe and now Abraham have always gone the extra mile. They're knowledgable and fast. I've been impressed many times. I use FedEx for business, home, and church. I miss Sheri. She's awesome.

Friendly service

We had a manuscript spiral bound - done well!

Ethan was very kind on the phone and in person. We had a tight deadline and he helped us get the decks printed and bound together way quicker than we could have imagined. Learned that it was his first day at this store as the new store manager. Great choice and he will be awesome!!

I really wish I remembered the girl that helped me on Friday 4/5/2024 she did have glasses though, she was outstanding and so nice! She made sure I was heard and taken care of! Phenomenal customer service!! After receiving horrible customer service at the ups store 5517, this was such a nice, refreshing change of pace. Thank you a million times!

Friendly customer service rep - very efficient

Jess did an awesome job on my print, and corby (spelling?) had excellent customer service. I will definitely return

Everyone was super helpful and my order was ready the next day!

Quick and efficient

So very helpful, me not understanding how it works, he showed me how!

Matt was friendly, quick, and helpful!