FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 13869 W Bell Rd, Surprise AZ

Printing a presentation? Shipping a gift? Need a new banner? At your local Surprise, AZ FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 13869 W Bell Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Recent store reviews

  • 5 out of 5Rating 5.0
    The customer service representative was so helpful and extremely pleasant. Everyone at this location was polite and friendly, which tells me they enjoy their job with working for FedEx
  • 5 out of 5Rating 5.0
    Very professional and helpful staff. Pleasure to work with.
  • 5 out of 5Rating 5.0
    The woman who helped us was very pleasant and knowledgeable.
  • 5 out of 5Rating 5.0
    Manager was busy but well handled every customer brillantly
  • 5 out of 5Rating 5.0
    I can tell you the associate who waited on me was courteous and walked me through what I needed to do since it was my first time in a FedEx Store
  • 3 out of 5Rating 3.0
    The store I shipped from was excellent the FedX store on the receiving destination was horrible.
  • 5 out of 5Rating 5.0
    One print job was not full page. Unbeknownst to me, the file was square. It would have been nice if the associate conveyed that the print would not fill the page. Other than that, the other jobs were perfect and the associates were very pleasant
  • 5 out of 5Rating 5.0
    They were great
  • 5 out of 5Rating 5.0
    Spencer went above and beyond while assisting me recently, and I am very grateful.
  • 5 out of 5Rating 5.0
    He was very kind, patient and helpful! I appreciate the time he took to assist me with sending a package just before closing time. Keep up the amazing work Dyllan!
  • 5 out of 5Rating 5.0
    I was greeted warmly and the assistance was thoroughly outstanding.
  • 5 out of 5Rating 5.0
    I believe her name is Shawna? She is always so professional, informative and very welcoming! Thank you for having such a awesome professionals FedEx!
  • 5 out of 5Rating 5.0
    Shanna and some of her associates ask what I have in the package. This is NONE of their business as we are a business and shipping on a business account with prepaid shipping labels. They always proceed to give attitude if I don't tell them what I'm shipping. I know this was asked back in the day when you wanted to offer extra insurance services, but when it's a prepaid label you DON'T need to ask, "What's in the box". They can also LOSE the attitude. Shanna and Gabby will force me to start shipping UPS if they don't stop with the attitude.
  • 5 out of 5Rating 5.0
    My experience exceeded expectations and I greatly appreciate the awesome detailed customer service.
  • 5 out of 5Rating 5.0
    The store was clean. Spencer offered to help me immediately. He walked me over to the machine and took me through the steps to using it. I greatly appreciated his assistance.
  • 5 out of 5Rating 5.0
    She helped to minimize box space and make my package feel more secure. She was excellent!
  • 5 out of 5Rating 5.0
    I needed a color copy job and Shawna and her team were able to accommodate me extremely quickly and did a quality job.
  • 1 out of 5Rating 1.0
    Gaby was rude and unprofessional. I typically use the self service scanner, but she insisted that I take my packages so that she can scan them. Then she insisted that I tell her what was in the box. I explained to her that I did not pack them so I don't know. She then said I needed to make sure to find out beforehand next I drop them off. I explained to her that we also give packages to drivers and also to other Fedex drop-off locations and never have to divulge that information. Additionally, we sometimes have expensive items therefore don't want everyone knowing what is inside the box. She then proceeded to give attitude and said that its her policy to ask. I informed her that it's our company policy to NOT TELL. If you're asking what's inside the box to advise customers of items being fragile and to purchase added insurance, then say so, but your so-called policy of knowing what's inside the box isn't company wide, therefore, it's NOT A POLICY. Drivers NEVER ask to know and other stations don't ask either. I used to work at SMOA and never forced customers to tell me what's inside the box, nor gave them such attitude, such as what Gaby gave me. Additionally, the manager at this location, Shawna has a very condescending way of talking to customers. She might want to lighten up or take a refresher course on how to talk to people, who ask questions. I hope they open a new location soon so I can AVOID this place altogether. I own a business and if things don't change with this location, I'll need to take all my business to UPS.
  • 5 out of 5Rating 5.0
    It was a full team approach. Very good
  • 5 out of 5Rating 5.0
    First time use. Our print requests were met. Thank you.

*Effective 10/6/24-1/19/25