Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 500 12th St, Oakland CA
Printing a presentation? Shipping a gift? Need a new banner? At your local Oakland, CA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
A Ship & Go kiosk similar to those available at certain FedEx retail locations, including the location at 500 12th St.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Two people looking at brochures and business cards at FedEx Office counter in Oakland located at 500 12th St.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 500 12th St or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 500 12th St in Oakland
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Oakland. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 500 12th St
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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*Get 30% off print order of $100 or more, before taxes, using promo code TOD508. Maximum discount is $200. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 4/19/23 to 5/31/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third-party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Tuesday, May 30, 20235 out of 5Rating 5.0Your employee went above and beyond for me ! I’m so happy that he was the one that help me today ! Just amazing customer service!
- Saturday, May 27, 20235 out of 5Rating 5.0Cassandra is the best. She’s always helpful when I am in store and today she was extra helpful while printing last minute items for a wedding. She’s a model employee and deserves to be recognized by leadership for her exemplary customer service.
- Tuesday, May 23, 20235 out of 5Rating 5.0This store and Loren went above and beyond to help me. My company is attending the conference across the street and we needed urgent printing. I was helped right away and it was a wonderful experience.
- Saturday, May 20, 20235 out of 5Rating 5.0Kelly took my call on 5/19 late afternoon as I was looking for last minute printing of our school 8th grade promotion tickets that I did not order correct number from another venue. Kelly was so patience and walk me through online process and ensure the tickets I needed to produced was ready the next day. Phenomenal customer service and she was so helpful. Need more employees like Kelly.
- Thursday, May 18, 20235 out of 5Rating 5.0Cassandra was extremely helpful and supported me throughout my printing experience. Give her a raise!
- Wednesday, May 17, 20235 out of 5Rating 5.0Ian was great to work with via email and phone as I live across the country. I had several different print needs for our global sales meeting being held near store 5604. Ian and his team were very responsive to all of my questions and made sure they could get everything printed in the way I requested. ON top of that, he got everything delivered to the hotel where our meeting was as well as a local restaurant where we were hosting a partner event. Ian is truly a great asset for FedEx Office!
- Saturday, May 13, 20235 out of 5Rating 5.0A lovely and most helpful lady who was willing to above and beyond to make my life easier!
- Wednesday, May 10, 20235 out of 5Rating 5.0Cassandra was very helpful and made the FedEx visit a breeze.
- Friday, May 5, 20235 out of 5Rating 5.0Although everything went wrong with the copying machine Cassandra stayed with me and solved each problem again and again.
- Thursday, May 4, 20235 out of 5Rating 5.0Kyra went above and beyond, by having to print and cut my photos. She was patient and considerate
- Wednesday, May 3, 20235 out of 5Rating 5.0Loren recognized I was in a jam and needed assistance. Went above and beyond and got me out quick. Very professional and affable.
- Wednesday, May 3, 20235 out of 5Rating 5.0Loren went above and beyond to serve me, even tho the time exceeded 6pm! I true testament to service!
- Friday, April 28, 20235 out of 5Rating 5.0I had a wonderful experience with Jalia and Loren today.
- Monday, April 24, 20235 out of 5Rating 5.0Jalia was very knowledgeable & helpful during my visit. Give this woman a raise!
- Monday, April 24, 20235 out of 5Rating 5.0Kelly was amazing - she went above and beyond to make sure I got what I needed at the best quality and price!
- Thursday, April 20, 20235 out of 5Rating 5.0Very helpful staff member
- Thursday, April 20, 20235 out of 5Rating 5.0I missed seeing Kelly on pick up but his phone and e-mail she provided me with wonderful assistance and the staff on-site helped me get the printed items quickly when k did pick up.
- Wednesday, April 19, 20235 out of 5Rating 5.0Scanned and emailed documents
- Friday, April 14, 20235 out of 5Rating 5.0Honestly I’m just happy thy people still go out of their way to help others.
- Friday, April 14, 20235 out of 5Rating 5.0It was great the team was really helpful will be coming back for all my prints