Customer Support
In-store services
- Get a shipping label
- Express drop off
- Express drop off (extended West Coast service)
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 975 The Alameda, San Jose CA
Printing a presentation? Shipping a gift? Need a new banner? At your local San Jose, CA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 975 The Alameda or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in San Jose. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 975 The Alameda
Track the status of your FedEx package
Recent store reviews
- Friday, November 24, 20235 out of 5Rating 5.0they are all awesome
- Friday, November 24, 20235 out of 5Rating 5.0She’s wonderful very helpful
- Tuesday, November 21, 20235 out of 5Rating 5.0Can always count on Cynthia and the team to print posters quickly.
- Tuesday, November 21, 20235 out of 5Rating 5.0Yensy is an absolute Angel who consistently goes above and beyond! Her commitment to customer service, coupled with the awesome teamwork at this location, make this location my absolute go-to, regardless of how far I have to drive. Thank you Yensy and team for saving our event from disaster! You rock!
- Thursday, November 16, 20235 out of 5Rating 5.0Always friendly, helpful, quick service. I love being able to redirect packages for free and not worrying about porch thieves.
- Wednesday, November 15, 20234 out of 5Rating 4.0Good, staff very helpful and polite
- Wednesday, November 15, 20235 out of 5Rating 5.0Great customer service
- Wednesday, November 15, 20235 out of 5Rating 5.0The staff are helpful!
- Sunday, November 12, 20235 out of 5Rating 5.0I was supppsed to write this stellar review last Friday but completely forgot. I hope it still counts for you Cynthia. But fedex office she gave great service and recommended the best recommendations on such short notice!
- Friday, November 10, 20235 out of 5Rating 5.0She was so welcoming and friendly I love going into a store and feeling like I’m special. She was great.
- Wednesday, November 8, 20235 out of 5Rating 5.0We needed menus printed and laminated quickly . Called the store and the representative Cynthia said she can have them done in a hour. Super quick and they came out great. Good service!
- Tuesday, November 7, 20235 out of 5Rating 5.0Cynthia was a great help. I needed to scan 43 pages to make into a PDF to send to my email. She stood with me and guided me through the scanning process. It was a little busy but she made sure to check on me if she had to leave. Very happy with my service.
- Tuesday, November 7, 20235 out of 5Rating 5.0Don’t remember the ladies name but she has curly hair and was so helpful and patient with us. Helped me scan and email and it as very professional.
- Monday, November 6, 20235 out of 5Rating 5.0Very nice manager and great customer service.
- Thursday, November 2, 20235 out of 5Rating 5.0Very pleasant to work with.
- Wednesday, November 1, 20231 out of 5Rating 1.0Don’t know the unfriendly girls name but she had tattoos on her hands. She was so rude! Zero customer service skills. Maybe she was having a bad day but don’t take it out on the customer. I had 3 packages, and my own labels but she processed and placed additional labels on and gave me receipts. She placed the labels on 2 Packages but not the 3rd so I asked if she was going to put the label on and she rudely said “ya I have to reprint the label your good to go”. It was her VERY RUDE TONE”. Who wants that?? I will definitely thing twice about returning to this store because as a customer, I have options. Brokaw or Mercado will be my first choices.
- Tuesday, October 31, 20235 out of 5Rating 5.0Yenssy was absolutely amazing and took her time to ensure we were able to get the right label for the package!! Thank you!!
- Thursday, October 26, 20235 out of 5Rating 5.0The survey didn’t ask me about non-printing services. Today an employee, Yennsy, helped me obtain a large amount of colored paper that she cut to my desired size for an upcoming festival. She saved me hours of my time when she used FEDEX’s automatic paper cutter.
- Thursday, October 26, 20235 out of 5Rating 5.0She was very helpful
- Thursday, October 26, 20235 out of 5Rating 5.0I wanted to ship a care package to my best friend which included baked goods and Isagani assured me he would package it well and gave me the perfect timeline for it to arrive!
*Get $10 off print order of $50 or more, before taxes, using promo code TIE411. Get $20 off print order of $100 or more, before taxes, using promo code TIE241. Get $30 off print order of $150 or more, before taxes, using promo code TIE341. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 12/4/2023 to 12/11/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.