FedEx Office® at JW Marriott Orlando Grande Lakes

Tabi was extremely pleasant to work with and efficient

Great experience, Tabi was pleasant and helpful

Samaria did a awesome job and very patient with me and professional. Great reflection of your company.

Tabitha was quick and efficient with our order.

Justin was kind, polite and helpful!

The team at this FedEx location is phenomenal. I would highly recommend this store to others. They are always friendly and willing to help. Angela, Tabi, Justin, Sam, and Franchelly are all willing to go above and beyond expectations.

It was very good. Professional.

Justin was very friendly and helpful!

Franchelly was very helpful. Thank you so much.

I’m writing to express my gratitude to Justin who assured me that he would do all he could to assist me in my goal of printing name tents in very short notice. This was 730am on 8/12/2023. I and my client were thoroughly impressed that Justin committed to standing by just in case we needed important printing done with little advanced notice. This helped not only to bolster our appreciation for Justin, but also helped to solidify our commitment to working with FedEx into the future as dedicated customers. It is my hope Justin is recognized for this. Thank you.

Several people helped us make the best choices for our shipping needs, then to actually get many boxes shipped to two different locations. This was both logistically and physically tricky, but the team did this quickly and professionally.

Justin is always helpful for my printing needs. Before I ask, he has already started on my order that I send via email. He’s always in good spirits and helpful.

Great service, fast, high quality in customer experience.

Needed to print photos at the last minute. Justin was super helpful and engaging. Franchelly was even working on his birthday.

I forgot my card and they were able to still let me pay for it which exceeded my expectations

Fabbie was super helpful and knowledgeable. Christian worked hard to fulfill my request

Fabi is fabulous. She took a personal interest in my need to receive an urgent package shipped to your office at the JW Marriott in Orlando. Her hard work included searching shipping trackers on FedEx and UPS' systems. Finally, she personally retrieved the package herself from your receiving dock. All the while, she did this with a charming attitude. She was determined to solve my problem. She did. Big kudos go to Fabulous Fabi!

I did pick up packages different days too and the service and the team over there is really good

Amazing customer service

Fabi and her team is INCREDIBLE. All week at a huge global conference Fabi and her team assisted hundreds of exhibitors in receiving held packages and shipping out booth supplies. I was in the location at least 6 times that week and on every visit I was consistently amazed by her professionalism, poise, and thoughtful approach to service. She directed her team effectively and every person who walked in left with a smile, and everything they needed. I witnessed her handle some challenging customers and situations with grace and patience. Just amazing service! When it was my turn for getting assistance with my packages, Fabi and her team went above and beyond to ensure our items were safely packed, sent, and received. They made me feel welcome and confident our valuable oversize packages would arrive safely. I cannot express how amazing this team was!! Give Fabi a big raise and put her in charge of all the stores because her expertise, customer service and management skills are off the charts! She should be training and managing every FedEx retail employee. Congrats to Fabi and her team for making a challenging and busy week look effortless.