FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 45-480 Kaneohe Bay Dr, Kaneohe HI

Printing a presentation? Shipping a gift? Need a new banner? At your local Kaneohe, HI FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 45-480 Kaneohe Bay Dr

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Recent store reviews

  • 5 out of 5Rating 5.0
    I think you should let customers know if there’s a surcharge fee. I was charged eight dollars and the customer service rep said she didn’t know what that was.. I think being in Hawaii we have the surcharge and the customer rep should tell the customer in advance there’s that fee
  • 5 out of 5Rating 5.0
    Efficient & fast & always friendly!!
  • 5 out of 5Rating 5.0
    Just glad your back
  • 2 out of 5Rating 2.0
    The individual working at the register on 10/24 at 5:34 pm could benefit from additional training in customer service. She seemed dismissive when I asked for assistance finding my order, responding that she “didn’t know” even after I showed her the email confirmation stating my order was ready for pickup at the Kaneohe location. Instead of helping, she just stared at me, and I eventually located my order myself on the shelves behind her. After completing the transaction, she neither apologized for the inconvenience nor expressed any appreciation. The experience was disappointing, and her assistance was lacking.
  • 3 out of 5Rating 3.0
    The employees were talking to each other but ignoring me. All 3 had no smile or greeting whatsoever. One employee told me we do not accept pre wrapped packages you can go over there and use a box. She had a flat affect and a condescending tone. I had no idea where to wait in line and no one answered me when I asked but they were in great conversation with each other. I was the only customer left and no one asked if I needed any help they just talked to each other about evening plans and let me stand there holding my package. Finally, one employee said to me in an angry tone “I am busy right now”. I must have looked like I could use service….eventually I did get the package mailed and my family member received it on time so fed ex did the job I needed but the service at the store site was horrible and I hope I don’t need to overnight a package again anytime soon. I told my sister and she said she hopes we can use UPS for most of our mailing needs but might be forced to come back to overnight.
  • 4 out of 5Rating 4.0
    It was the website Canva direction s on designing aim my case a simple one color font banner
  • 5 out of 5Rating 5.0
    Great customer service, was very helpful and friendly
  • 5 out of 5Rating 5.0
    All good!
  • 5 out of 5Rating 5.0
    I called first to verify if I could send a cell phone. Very please and helpful woman. She did identify herself but, I can recall now. All associates were busy w/ customers and when Taylor was done helping customer w/ copier machine. He immediately came to the line and said " how can I help you today". I told him..I gave me ground or express. I decided on express. Asked for ID, address to send to, grabbed FEDex pop envelope. B4 I knew it I was verifying after answering questions, of the FROM AND TO.. he asked a few more questions, Insurance..labelled the package and I was done in less than 5 mins. WHAT!! Amazing.Great customer service, informative, clear, and FAST. Mahalo to TAYLOR!
  • 5 out of 5Rating 5.0
    He greeted me upon entry, led me directly to the counter to start the labeling process, was incredibly kind and efficient. Five stars
  • 3 out of 5Rating 3.0
    came in to make copies of black & white construction drawings. Raechel was very helpful-showed me what the process was(payment, selecting size, adjusting darkness,etc) The copies wasn't as clear as i thought it would be for the price but not many places on the island would charge less than $2 per copy. BUT the customer service that was provided was what I took away from the experience.
  • 5 out of 5Rating 5.0
    Taylor at the Kaneohe, Hawaii Location was so awesome in helping me select the correct packaging for my shipment. He was extremely patient and took the time to answer all of my questions. He was knowledgeable in the different shipping methods and pricing, and he made me feel confident that my shipment would be in good hands. Thanks to Taylor‘s excellent customer service, I will return to this specific location for my future shipping needs.
  • 5 out of 5Rating 5.0
    Although I don’t remember the name of the team member who assisted me, he was the only one working that day. It was Saturday and location is Kaneohe, Hawaii. However he was very helpful and answered all my questions. He provided excellent customer service! I will definitely return!
  • 5 out of 5Rating 5.0
    Before FedEx closed its prior Kaneohe branch, Stacey has always been very helpful and attentive. I am very happy that Stacey is back at the new Kaneohe branch and I will bring my color and off-size printing to her. She helps my projects to shine and she brings a smile to my day.
  • 5 out of 5Rating 5.0
    I needed to print a book and Marina showed me how to do the online part, very helpful and knowledgable
  • 5 out of 5Rating 5.0
    Marina was professional, polite and very knowledgable
  • 3 out of 5Rating 3.0
    I had to print our flyers for a funeral. My first visit, the sales person game me a card and sent me to a machine. Said if he helped me he had to charge me additional. So I printed it out wrong & had to do again. Frustrating. Second time I went to print more another sales person said if I want it back same day there is a charge and if I want help an additional charge. I thought that is what they were there for . To show us how to use the machine Ed or at least assist
  • 5 out of 5Rating 5.0
    This location by far is the best in all aspects
  • 5 out of 5Rating 5.0
    Was very easy and helpful.
  • 5 out of 5Rating 5.0
    Marina was very knowledgable and helpful for me, she was very nice and gave me exactly what I needed

*Effective 10/6/24-1/19/25