FedEx Office Print & Ship Center

Amazon Returns now accepted at FedEx Office.
- Max package weight: 150 LB
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport photos
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers

FedEx can ship for less than the Post Office
FedEx Office® Print & Ship Center at 20921 Western Ave, Chicago Heights IL
Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Chicago Heights, IL FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

One rate fits all
FedEx can ship your packages for less than the Post Office. Two-day retail shipping, one flat rate. FedEx One Rate.*

Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.

Amazon returns
FedEx Office now accepts Amazon returns! Just start the return process through Amazon and choose FedEx Office as your drop off location. Then bring in your item and QR code to a participating store.

Banner, sign, & poster printing
Need a banner, sign, or poster for your next event or project? At FedEx Office, creating vibrant, custom prints is quick and easy, whether online or in-store.

All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Chicago Heights.

Online printing services
Upload your files online and pick up your order at FedEx Office on 20921 Western Ave or any of our 2,000 locations. Discover a wide array of print products and convenient services.

Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.

FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.

Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.

Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.

Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.

FedEx Office® Print & Ship Center at 20921 Western Ave
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
Track the status of your FedEx package
Recent store reviews
- Monday, May 4, 20265 out of 5Rating 5.0Staff was very helpful and friendly.
- Monday, April 27, 20265 out of 5Rating 5.0Overall experience was great. The representative went out of his way to help me. And I really appreciate him. Good customer service ☺️
- Thursday, April 23, 20265 out of 5Rating 5.0Nothing
- Saturday, April 11, 20265 out of 5Rating 5.0Very nice black guy who helped us. Quick and efficient.
- Thursday, April 9, 20265 out of 5Rating 5.0Prompt, courteous service!
- Monday, April 6, 20265 out of 5Rating 5.0The driver never rings the doorbell and I’m at home then I have to drive to pick it up
- Monday, March 23, 20265 out of 5Rating 5.0Always good customer service at the Chicago Heights location.
- Wednesday, March 11, 20265 out of 5Rating 5.0Customer service was prompt, efficient, and cost effective. Store was clean and well kept.
- Wednesday, March 11, 20265 out of 5Rating 5.0The gentleman that helped me was great!
- Friday, March 6, 20265 out of 5Rating 5.0Very helpful Gentleman
- Thursday, March 5, 20261 out of 5Rating 1.0MY PACKAGE DID NOT ARRIVE IN 2 DAYS WHICH IS WHAT I PAID FOR , VERY DISAPPOINTING
- Wednesday, March 4, 20262 out of 5Rating 2.0Customer service rep explained everything clearly and professionally. My dissatisfaction was all on the tracking and delivery side of the process.
- Thursday, February 19, 20265 out of 5Rating 5.0I was pleased with my Fed Ex experience. However , there was no Tracking Number on my receipt, otherwise prompt, professional service!!
- Wednesday, February 18, 20265 out of 5Rating 5.0It was my first time shipping didn't no how to set up my shipping and she help me step-by-step great job
- Thursday, February 12, 20265 out of 5Rating 5.0Very courteous, professional, and helpful.
- Wednesday, February 11, 20265 out of 5Rating 5.0N/A
- Monday, December 29, 20254 out of 5Rating 4.0The store was very clean the customer service was excellent, however to ship my package I was told that the box I had was to big and the store had to rebox it which was not exactly true . My box was just placed into another slightly larger box which I didn't know at that time and for this I was charged 30 dollars and to ship was an additional 168 dollars. The entire cost 198 dollars just very expensive to ship from Illinois to Kentucky. I mean the customer service was great but 30 dollars just to put one box into another one.
- Wednesday, December 24, 20255 out of 5Rating 5.0Friendly and professional service
- Wednesday, December 24, 20255 out of 5Rating 5.0I never used FedX befor and it now always be the way that if I have to ship I’ll be using. The store was clean and welcoming. The employees new what they were doing and the care they used was excellent. Ty
- Tuesday, December 16, 20255 out of 5Rating 5.0The young man was very helpful, personable and professional
*Exclusions apply. Visit the One Rate page to learn more.

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