Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 111 E Wacker Dr, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Two people looking at brochures and business cards at FedEx Office counter in Chicago located at 111 E Wacker Dr.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 111 E Wacker Dr or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 111 E Wacker Dr in Chicago
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 111 E Wacker Dr
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
*Get $20 off print order of $100 or more, before taxes, using promo code SAV123. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 1/23/23 to 1/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Friday, January 27, 20235 out of 5Rating 5.0Always kind staff
- Thursday, January 26, 20235 out of 5Rating 5.0Had great service from Greg, great attitude, great attention to detail, great communication, and a pleasure to work with. Thank you.
- Thursday, January 26, 20235 out of 5Rating 5.0Luis was amazing!
- Wednesday, January 25, 20235 out of 5Rating 5.0I wasn't sure how to handle returning a defective recalled devise, I had all the packing material and shipping label - Fedex person quickly, efficiently put it in order and processed
- Tuesday, January 24, 20235 out of 5Rating 5.0Greg was a great help and extremely polite.
- Monday, January 23, 20235 out of 5Rating 5.0Easy to order, high quality job, Greg was courteous and friendly.
- Monday, January 23, 20235 out of 5Rating 5.0Greg was so helpful. I was having an issue shipping a package and he totally made it easy. He was very courteous and walked me through each step out ship my package. Kudos!
- Saturday, January 21, 20235 out of 5Rating 5.0Very attentive and efficient.
- Saturday, January 21, 20235 out of 5Rating 5.0Greg is an exceptional and efficient employee who is refreshingly personable.
- Wednesday, January 18, 20235 out of 5Rating 5.0Delano was very friendly, efficient, and helpful!
- Tuesday, January 17, 20235 out of 5Rating 5.0Luis was very friendly and helpful with my shipping needs
- Tuesday, January 17, 20235 out of 5Rating 5.0I have a corporate account across the street which is on hold and at the moment. Luis was incredibly kind and patient as i worked to gather all the information i needed to send an item internationally. He explained the process and that FedEx might call due to it being international. When I got in, the gentleman that was about to take care of me, 'handed' me off to Luis because he had something else to do, but I am so glad he did. Luis was amazing!
- Wednesday, January 11, 20235 out of 5Rating 5.0Greg and the team were great -- helpful, informative, and positive
- Tuesday, January 10, 20235 out of 5Rating 5.0I am always happy with the service provided at this store. Greg was friendly and knowledgeable and patiently explained the different shipping options.
- Monday, January 9, 20235 out of 5Rating 5.0Greg was extremely helpful and completed my project quickly and perfectly!
- Monday, January 9, 20235 out of 5Rating 5.0I appreciate the outstanding customer service Greg offered, specifically his consideration to seek alternate shipping methods for my international packages. Although still quite expensive, his attention to detail and his ability to accurately communicate all of my shipping options was appreciated. Definitely management material and an excellent representative for FedEx. Anthony
- Monday, January 9, 20235 out of 5Rating 5.0Amazing support from Luis. Helped until everything was solved and done.
- Thursday, January 5, 20235 out of 5Rating 5.0We were having trouble with a shipping label from the company shipping us film equipment and Greg was very helpful even though the store was fairly busy. He continued to check in with us and even had a cart ready to help load the gear into our car.
- Wednesday, January 4, 20235 out of 5Rating 5.0We needed to print 25 large presentations for a meeting with a very tight timeline and Greg did everything in his power to get the job done time. I don’t know what we would have done without his effort.
- Tuesday, December 20, 20225 out of 5Rating 5.0It was great experience for me. Store staff is really friendly. They helped to understand the shipping process and gave me information about different pricing options. My package was deliver way early than the expected date.