Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
FedEx Office® Print & Ship Center at 111 E Wacker Dr, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 111 E Wacker Dr or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 111 E Wacker Dr
Track the status of your FedEx package
Recent store reviews
- Monday, November 20, 20235 out of 5Rating 5.0Vanessa was fantastic. Her customer service was outstanding and she went above and beyond to get what we needed for our conference without any glitches. She worked with me directly to order what we needed, emailed me promptly answering any questions, and made sure everything was delivered on time.
- Thursday, November 9, 20235 out of 5Rating 5.0I also did some self-service printing. With my online order, I would have appreciated a notification by email that my order was complete and ready for pickup.
- Wednesday, November 8, 20235 out of 5Rating 5.0This store was extremely helpful and quick. They were able to turn my print order around in less than 30 minutes.
- Wednesday, October 11, 20235 out of 5Rating 5.0I entered an order last night and the manager in the morning shift was kind enough to knock the order out before my meeting began. I had just landed in Chicago and she actually called me to let me know it was ready to be picked up. I stopped by and was out in a jiffy. I was in a rush and the speedy service offered by this print shop made everything a smooth process.
- Tuesday, October 10, 20235 out of 5Rating 5.0Javon was a great help. I was rushing to get to a meeting and he was able to assist me with my order quickly and get me on my way. Thank you, I hope you get the recognition you deserve!
- Tuesday, October 3, 20235 out of 5Rating 5.0She’s always very nice to me
- Tuesday, October 3, 20235 out of 5Rating 5.0Jovan saved a lot of time for me. I went in and submitted an order to pick up the next day. He was very helpful
- Monday, October 2, 20234 out of 5Rating 4.0Vanessa D who took my call and corresponded on email was great. When I arrived, the guy who checked me out was horrible. Don’t know his name. Young, blond and thin. Never looked me in the eye or looked up, grumbled three or four words at me and when I said thanks for getting this done so fast he just walked away without a word. This guy may be a great employee but I would keep him away from the in stor customers.
- Wednesday, September 27, 20235 out of 5Rating 5.0Javon was very helpful. He was very friendly and knowledgeable.
- Thursday, September 21, 20235 out of 5Rating 5.0Needed 24 retractable banners printed and delivered to a hotel down the street for a conference. Pretty quick deadline and Vanessa was solution oriented and went above and beyond with any challenge that arose. She’s great!!
- Saturday, September 16, 20235 out of 5Rating 5.0Ordered cards and the manager was very nice. I had lasek eye surgery done and she was nice enough to cut these cards for me when I mentioned I might have trouble cutting them myself.
- Wednesday, September 13, 20235 out of 5Rating 5.0I entered an order for many books and this location worked with me until my vision came to life.
- Saturday, September 9, 20235 out of 5Rating 5.0Very helpful and quick service.
- Thursday, September 7, 20235 out of 5Rating 5.0Vanesa help me with print my documents in the morning. Very nice and good service.
- Tuesday, August 22, 20235 out of 5Rating 5.029372. FedEx. WeListen. re: store number 1085. I was not able to leave a comment about the excellent service today 08/22/23. The team member was Ethan. I was in store#1085 and he was so helpful as I was waiting to receive a FAX. And as I waited, he was also helping other customers. Then an extraordinary scene took place. A gentleman who Ethan had just helped, walked out of the store and Ethan apparently noticed that this man had left a package, forgetting it when he left. Ethan saw what happened, ran over to pick up the package, ran out of store1085 and ran after the gentleman who forgot his package. And, he successfully caught up with him, returning the package to him ! It was amazing. Such spontaneous and wonderful service by Ethan. (He watched for my expected FAX too, greatly appreciated but not as dramatic good service). My thanks for Ethan’s excellent service and by the manager , Luis, too. Mary Whaley
- Thursday, August 17, 20235 out of 5Rating 5.0Our Winston Salem store was out of matte lamination film and I needed some posters for a dorm room laminated today, so I called the Greensboro store and they warmed up the machine for me so that it was ready to go when I arrived! Angel was super nice and helpful and she did a great job!
- Tuesday, August 8, 20235 out of 5Rating 5.0Luis is the best and his team was so well run - like clockwork going into the store - would recommend to anyone 10/10 service!!!
- Monday, August 7, 20235 out of 5Rating 5.0The associate (Donte) was very helpful directing me towards the products that I needed to pack an item properly and explaining which FedEx location shipped certain items.
- Friday, July 28, 20235 out of 5Rating 5.0Luis was excellent help. He was communicative while attending another customer and managed both peoples service excellently. He was clear with his intent for my project and with a timeline. The printed renderings were exactly how I envisioned them and the project was completed very fast. (less than 20 minutes!) I will 100% be back for printing projects and have told my office that this experience was superb.
- Wednesday, July 19, 20235 out of 5Rating 5.0Greg was extremely helpful, knowledgeable and giving of his time, and even stayed 30 minutes after closing the store, to ensure that he could get our prints done in time. He is the best kind of employee, exemplifying the most awesome customer service and bend-over-backwards attitude. His extra efforts saved our presentation, we have no doubt whatsoever.
*Get 30% off Poster Prints, Indoor & Outdoor banners, before taxes. Discount applies to orders placed in a FedEx Office store from 10/23/23 to 10/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used combination with custom-bid orders, other coupons, or account pricing. Does not apply to packing, shipping, rush, or delivery charges. No cash value. Does not apply to Business Printing Services such as FPM. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. © 2023 FedEx. All rights reserved.