Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 5240 N Pulaski Rd, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Two people looking at brochures and business cards at FedEx Office counter in Chicago located at 5240 N Pulaski Rd.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 5240 N Pulaski Rd or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 5240 N Pulaski Rd in Chicago
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 5240 N Pulaski Rd
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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*Get $20 off print order of $100 or more, before taxes, using promo code SAV123. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 1/23/23 to 1/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Saturday, January 21, 20235 out of 5Rating 5.0Great
- Monday, January 16, 20235 out of 5Rating 5.0While there was a line, Chris and the other employees were all trying to assist people. I have to been to many different FedEx sites and often there are 2-3 people and only 1 person is doing something but thankfully this was not the case!
- Sunday, January 15, 20235 out of 5Rating 5.0I am a retired Fed Ex Express employee with 34 years of service. When I arrived at NBUKS I observed Melvina interacting with the customer in front of me. Melvina was giving that customer superior customer service. She was friendly and extremely helpful.That customer was very grateful and pleasantly surprised for her assistance. I couldn't be prouder to observe suburb customer service. Chris is her manager,so I shared with him how Melvina took special care of the customer. Chris advised me that they strive to treat all their customers like that. Also this really strengthens my faith that there are still Fed Ex employees that deliver the purple promise.
- Saturday, January 14, 20235 out of 5Rating 5.0Melvina exceeded my expectations when a coworker of hers was giving me a hard time she offered to assist me and handles my order. She went above and beyond!!! Great customer service polite helpful and understanding.
- Friday, January 13, 20235 out of 5Rating 5.0Chris has great conversation and was helpful in helping me print! I will tell all my film crew friends from other locations departments to come to him for their printing needs!
- Friday, January 13, 20235 out of 5Rating 5.0Teresa was a friendly associate and immediately greeted me up on entering the floor. She was diligent in address entry for my three different packages. She continually updated me on charges and expected delivery dates as she prepared each package. She made the entire experience simple and fast!
- Wednesday, January 11, 20235 out of 5Rating 5.0Great job Chris and all team members. I appreciate all the customer being acknowledged as they came in. Felt welcomed!
- Tuesday, January 10, 20235 out of 5Rating 5.0Very friendly very nice and helped me do what I needed to come in to do
- Monday, January 9, 20235 out of 5Rating 5.0Customer service was amazing 5 stars
- Monday, January 9, 20235 out of 5Rating 5.0Always friendly and good service
- Wednesday, January 4, 20235 out of 5Rating 5.0This is the 2nd time I have used this location and this team member. The office is clean and efficient. The team member, Alvin, is beyond an example of what customer service should be and is. He is always kind, knowledgeable and highly efficient. While FedEx in general, is far superior than the USPS, the team members employed at FedEx will have me using this company continuously! Great service delivery and professional team members!
- Monday, January 2, 20235 out of 5Rating 5.0Very pleasant, and helpful, and efficient.
- Friday, December 23, 20225 out of 5Rating 5.0Melvina turned the experience of shipping my holiday presents from stressful to easy! She patiently walked me through my different shipping options and helped me find the best envelope and box for my needs. She was so helpful and kind. I am grateful to have had her help!
- Thursday, December 22, 20225 out of 5Rating 5.0Very easy to return. Employee very helpful
- Wednesday, December 21, 20225 out of 5Rating 5.0I always use this location because it’s conveniently located and the service is great (also, the facility is always neat and clean). Chris provided excellent service not only to us but also to the couple before us whose English was limited and who were obviously unfamiliar with FedEx shipping. Chris apologized for making us wait a bit while he helped the couple at the computer, but I told him there was no need to apologize! Great service is great service, no matter who’s getting it 😊
- Wednesday, December 21, 20225 out of 5Rating 5.0The agent was very friendly and helpful. He made the experience very easy.
- Tuesday, December 20, 20225 out of 5Rating 5.0I had a great experience with my visit at this FedEx location today. Chris was very helpful and informative with the questions I had. His customer service was exceptional!
- Tuesday, December 20, 20225 out of 5Rating 5.0The visit was quick and I received everything I needed. Chris was an excellent person, friendly & polite. Great Job!
- Monday, December 19, 20225 out of 5Rating 5.0Helpful with photocopying and shipping label. Cheerful and friendly.
- Monday, December 19, 20225 out of 5Rating 5.0This location was busy, but the staff was not reactive and staying calm. They move through the line quickly and still gave each customer. Excellent service.