Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 1800 W North Ave, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 1800 W North Ave or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 1800 W North Ave
Track the status of your FedEx package
Recent store reviews
- Friday, June 9, 20235 out of 5Rating 5.0Hilary was great and so helpful!
- Thursday, June 1, 20235 out of 5Rating 5.0Precious was incredibly kind and helpful in helping us. She made what we thought was complicated going in turn into something clear and simple. A wonderful employee, and we will definitely come back knowing great workers like her are part of FedEx. :)
- Wednesday, May 31, 20235 out of 5Rating 5.0Love Justin!
- Monday, May 22, 20235 out of 5Rating 5.0This is my go-to FedEx Office store. Every team member is extremely efficient and professional. Highly recommend. WHY ARE SHIPPING JOKES SO FUNNY? It's all in the delivery (:
- Monday, May 15, 20235 out of 5Rating 5.0Hilary is the BEST!! Love her! She is super helpful!
- Wednesday, May 10, 20235 out of 5Rating 5.0I was super anxious about returning items I bought (I’ve never shipped something back before). Justin was incredible and made the process super easy and stress free! Something I thought would take a half hour was done in under five minutes and I was so relieved. Not only was the service incredible, but Justin was also very kind! If I could I’d give this team member and his team a millllllllllllllllionnnnnnnnnnnnn stars for their help!
- Tuesday, May 9, 20235 out of 5Rating 5.0My favorite FedEx location by far. What do you call a container full of snails? Escargot
- Friday, May 5, 20235 out of 5Rating 5.0Very friendly employees. I got the service I needed.
- Friday, May 5, 20235 out of 5Rating 5.0I got full attention from the team member who assisted me. She was knowledgeable about the products and helped me make my project a success.
- Friday, May 5, 20235 out of 5Rating 5.0There was an error in my order - my mistake I’m pretty sure. Bryan helped get it fixed easily and made me feel good about the result. He even cut them down for me, due to my poor sizing.
- Wednesday, May 3, 20235 out of 5Rating 5.0Hilary is AMAZING!! She is extremely helpful and kind!She always greets me with a smile. It's always a great experience when Hilary is taking care of me.
- Thursday, April 27, 20235 out of 5Rating 5.0I love this store! The entire team is incredible and I tell everyone this is the location to visit.
- Wednesday, April 26, 20231 out of 5Rating 1.0some of the most inept customer service reps ive ever dealt with.
- Wednesday, April 26, 20235 out of 5Rating 5.0JUSTIN JONES WAS PHENOMENAL !!! I WAS CLUMSY WITH PRINTING A FILE AND HE WENT ABOVE AND BEYOND TO HELP ME!!! WOULD HAVE TAKEN ME FOREVER TO FIGURE OUT!! WE ARE DOING A BENEFIT FOR OUR LOCAL SCHOOL AND I AM GOING TO BOAST HOW HELPFUL JUSTIN WAS!!! THANK YOU FED EX - YOU HAVE A VALUABLE EMPLOYEE IN JUSTIN JONES
- Wednesday, April 26, 20235 out of 5Rating 5.0Kassandra was more helpful than any other FedEx employee I’ve ever worked with, and she made sure I was happy with my product before I left. She also answered my questions on the phone before coming in, and directed me to what would be best for what I was printing when I didn’t know. Kassandra is the best!!
- Tuesday, April 25, 20235 out of 5Rating 5.0I love this Fed Ex location #3634 in Chicago at North & Wood st. I always get consistently, excellent service from any staff here. Yesterday Justin helped me out. He’s always so friendly, professional & personable. I appreciate his excellent customer service. Thanks!
- Monday, April 24, 20235 out of 5Rating 5.0I was at the store primarily for self-service printing. In addition, Bryan helped me with name tent cards that had to be printed on special stock. Friendly, helpful and a reason I will be back.
- Thursday, April 20, 20235 out of 5Rating 5.0Exceeded expectations.
- Thursday, April 20, 20235 out of 5Rating 5.0Hilary went above and beyond to help me and stick with my project from start to finish. It was a complex job and she remained pleasant and highly professional throughout.
- Friday, April 14, 20235 out of 5Rating 5.0Its was a great experience. Thank you 😊