Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 1800 W North Ave, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 1800 W North Ave or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Chicago. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 1800 W North Ave
Track the status of your FedEx package
Recent store reviews
- Thursday, December 7, 20235 out of 5Rating 5.0Hilary was the most professional, kind, and knowledgeable FedEx team member I have ever had the pleasure to meet. She worked hard and efficient to get me in and out as quickly as possible while also taking care to help me with exactly what I needed. This is what customer service is all about. Highly impressed and will definitely be back to this office location.
- Wednesday, December 6, 20235 out of 5Rating 5.0Precious was so unbelievably helpful, again!! She is so thorough and patient explaining the different options I had with printing, paper weight etc. Her customer service is 10/10. I will absolutely be back and I hope to work with her again.
- Wednesday, December 6, 20231 out of 5Rating 1.0The employee seemed to not want to be there. I greeted him with a "Hello" and he ignored me. He took the prelabled box and when I asked for a receipt he looked annoyed. When I left I told him to have a good day and thanked him and he just walked away without saying a word. I am not looking for anything other than to get the same amount of respect that I gave him. This is not the first time that I have experienced this bad customer service at this location. My package was supposed to be delivered overnight for a critical project and it was never shipped and now will be delivered a day late.
- Tuesday, December 5, 20235 out of 5Rating 5.0Hello, I was under a timeline to have 500 copies printed by the end of the day and was having trouble uploading my file on the website. Jovan spoke with me a number of times and helped me get my file over to him so that he could print 500 copies for me, which was at the tail end of the day. I got there right at closing and Jovan and Margaret were waiting for me with my order. They couldn't have been nicer and were so professional. Just good people who make things better. They could have easily not helped me with the website, not stayed open for me to pick up the order, etc. Instead they went the extra mile and were so helpful. Again, just good people who are wonderful with helping their customers. Every future print job goes to this store because of them.
- Saturday, December 2, 20235 out of 5Rating 5.0The visit was top notch. Jovan is one of the better team members I’ve had the pleasure of working with. Knowledgeable, attentive, and strong customer service.
- Saturday, December 2, 20235 out of 5Rating 5.0Precious did a great job answering our questions. She went above and beyond our expectations and helped us with information to come back for other orders
- Saturday, December 2, 20235 out of 5Rating 5.0Precious was very accomodating and did a great job with the print. Thanks for making a great xmas gift!!!
- Thursday, November 30, 20235 out of 5Rating 5.0My visit to the store was perfect. I was helped by Precious and she was wonderful. Her boss, Benjamin, was present during my time there and helped her with a few things she didn’t know. Instead of doing it for her, he kindly showed her tips and tricks, etc, and I really appreciated seeing how helpful he was over typical boss “mansplaining” . The store became very busy while I was in there and both Ben and Precious handled the masses well. They greeted every single customer and I felt comfortable being there. Precious should get a raise! She’s the best!!
- Thursday, November 30, 20235 out of 5Rating 5.0Did what i needed. Fast. Friendly
- Wednesday, November 29, 20235 out of 5Rating 5.0I asked Hillary to help me with self serve but the prints were coming out streaked, so Hillary took them to full service and made sure they printed correctly. She was awesome!
- Tuesday, November 28, 20235 out of 5Rating 5.0Precious (Fed Ex employee who was helping me) was awesome. She was highly communicative, professional, and provided great and timely service. Super appreciate her friendly and professional demeanor!
- Monday, November 27, 20235 out of 5Rating 5.0Very good service and friendly. Precious was very timely and exceeded my timing.
- Tuesday, November 14, 20235 out of 5Rating 5.0Today during the late afternoon, I had to print an important document so that I could sign and send it to an administrator who needed it as soon as possible. Admittedly, I was in a hurry to get this task performed; but for some reason, I was unable to get the PDF document transferred from my smartphone to the "Print and Go," so that I may print the PDF on my own from the self-service copy machine. Thankfully, Jovan and Benjamin were willing to assist me, and their ability to troubleshoot was effortless and speedy. I am always thankful whenever they stop whatever task they are doing from their workstation to help me. Thank you !!!
- Monday, November 13, 20235 out of 5Rating 5.0Hilary was great and very helpful
- Sunday, November 12, 20235 out of 5Rating 5.0It was timely and helpful!
- Sunday, November 12, 20235 out of 5Rating 5.0The Banners was completed and printed very quickly since we needed it last minute. And the team was very responsive on emails.
- Sunday, November 12, 20235 out of 5Rating 5.0I just really appreciated precious taking time to make adjustments for me real-time. I got exactly what I needed and she was nice and patient. I was super happy w the result. I'd come back again for anything like this.
- Friday, November 10, 20235 out of 5Rating 5.0Hilary was Amazing and a joy to work with as always. I got all my printing needs taken care of for my wedding clients meeting on tomorrow.
- Wednesday, November 8, 20235 out of 5Rating 5.0This location is the best; every team member is courteous & efficient
- Monday, November 6, 20235 out of 5Rating 5.0My name is Boz and I just want to thank Hilary ,who went above and beyond to help me with an emergency print out. It was very important to have it done and thanks to fantastic service -we managed! Thanks again to Hilary !
*Get $10 off print order of $50 or more, before taxes, using promo code TIE411. Get $20 off print order of $100 or more, before taxes, using promo code TIE241. Get $30 off print order of $150 or more, before taxes, using promo code TIE341. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 12/4/2023 to 12/11/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.