Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Ship Center at 200 W Jackson Blvd, Chicago IL
Printing a presentation? Shipping a gift? Need a new banner? At your local Chicago, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Copy & print services
Upload your documents online and pick them up at FedEx Office on 200 W Jackson Blvd or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Office supplies
Why make more than one trip? Pick up your print job and pick up those office supplies you need as well. Purchase office essentials such as paper, ink cartridges and mailing supplies at FedEx Office in Chicago.
Photo printing & passport services
FedEx Office® Ship Center also offers a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Ship Center at 200 W Jackson Blvd
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, office supplies, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
*Get $20 off print order of $100 or more, before taxes, using promo code SAV123. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 1/23/23 to 1/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Tuesday, January 24, 20235 out of 5Rating 5.0Vanessa and A'diah were very helpful, professional, and courteous. Vanessa went above and beyond to ensure my shipment was headed to the right place, and A'diah effortlessly lifted and weighed several crates which were each almost larger than her. This is the gold standard and white glove service I've come to expect from the FedEx location at Jackson and Wells
- Friday, January 20, 20235 out of 5Rating 5.0She provided the most amazing service, which is rare these days. Very attentive, responsive, and was careful to confirm details.
- Wednesday, January 18, 20235 out of 5Rating 5.0Vabessa helped me print labels for our grand opening next week. It was super last minute, but she was able to guide me over the phone, (I’ve never used avery labels) & complete the prints within 20 minutes. Thank you for all your help!
- Sunday, January 15, 20235 out of 5Rating 5.0Vanessa is amazing. I worked with her at a different location and she is very helpful and always goes above and beyond.
- Saturday, January 14, 20235 out of 5Rating 5.0Friendly service. Paid very close attention to detail
- Thursday, January 12, 20235 out of 5Rating 5.0Vanessa was very helpful. She completed a last minute project within 30 mins. Will definitely be back at this location.
- Thursday, January 12, 20235 out of 5Rating 5.0Initially came to USPS to ship a product to Canada. Was extremely disappointed with the customer service and communication experience addressing customer needs. Decided to visit FedEx and Vanessa was extremely kind, addressed my needs, and was able to provide me with terrific customer satisfaction. Vanessa was polite and listened, allowing me to calm down from my horrible experience with USPS. 10/10 customer service to Vanessa. Will be returning for FedEx services.
- Wednesday, January 11, 20235 out of 5Rating 5.0The wifi at this store is slow but vanessa helpd me print some statements. I’m sorry for doing this so late. I hope you win your pizza party.
- Tuesday, January 10, 20235 out of 5Rating 5.0A'niah was very kind and super-efficient in helping me ship out some packages!
- Monday, January 9, 20235 out of 5Rating 5.0The rep was extremely friendly and even helped me tape my box closed. She showed genuine interest in my excitement for the care package I was sending. Great customer service!
- Saturday, January 7, 20235 out of 5Rating 5.0Fantastic staff made the process fast and easy
- Wednesday, January 4, 20235 out of 5Rating 5.0A’niah was extremely helpful and provided great service. She was kind and very informative. She let me know about the possible options and the whole interaction was great!
- Wednesday, January 4, 20235 out of 5Rating 5.0Great customer service; super friendly
- Wednesday, January 4, 20235 out of 5Rating 5.0The FedExRep was very courteous and friendly
- Tuesday, January 3, 20235 out of 5Rating 5.0A’niah was extremely helpful and was able to work so quickly to get the package shipped!
- Thursday, December 29, 20225 out of 5Rating 5.0Liana was especially helpful and friendly. She put together the package neatly and well-packed, and was friendly at every point in the process. Exemplary service.
- Tuesday, December 27, 20225 out of 5Rating 5.0Very nice and patient! Aniah helped me with everything I needed even though I was having a hard time finding the information. Definitely will be coming back!
- Tuesday, December 27, 20225 out of 5Rating 5.0A’niah was amazing and will come back again!
- Saturday, December 24, 20225 out of 5Rating 5.0A’Niah is a wonderful employee who should be commended for her overall customer service and for helping me understand how to use the technology. She is an outstanding representative of your company.
- Thursday, December 22, 20225 out of 5Rating 5.0Easy drop off and friendly service