FedEx Office Hotel & Convention Center location
Get directions to FedEx Office Print & Ship Center at 720 S Michigan Ave Chicago, IL
FedEx Office Hotel & Convention Center location

In-store services

  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Packing services
  • Packaging supplies
  • International shipping
  • Copy & print services
  • Return shipping services
  • Signs and banners
  • Direct mail services
  • Saturday service
  • Sunday service

FedEx Office® at Hilton Chicago

The FedEx Office Print & Ship Center in Hilton Chicago offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.

Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Hilton Chicago when you arrive.

Meeting planner hanging a banner printed from FedEx Office
Meeting planner hanging a banner printed from FedEx Office

Meeting planner services

Get a standing ovation for your next big event in Chicago, IL. Print your event materials early with us so they're waiting for you at your event. From business cards to complex process printing, the FedEx Office at 720 S Michigan Ave can do it all.

Event planner with posters, banners, graphics, and signs
Event planner with posters, banners, graphics, and signs

Exhibitor services

Have your posters gone missing? Banners get banged up in transit? The FedEx Office location on site in Chicago can help you solve last-minute crisis or plan for your next event with quick turnaround on signs, banners, floor graphics and more.

A box with FedEx shipping label
A box with FedEx shipping label

Shipping & receiving

Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier.

FedEx Office located inside hotel or convention center
FedEx Office located inside hotel or convention center

Business center hours

FedEx Office hours are subject to change due to event scheduling. Please contact the store for business center hours.

Offers & other services

FedEx Office Online Notary with Notarize℠

Get your important documents notarized anywhere, anytime.

Easy passport renewals

Start an application with FedEx Office online or in-store.

Not going to be home?

No problem. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager®.
A person opening a box of exhibit materials

FedEx Office® at Hilton Chicago at 720 S Michigan Ave

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

Recent store reviews

  • 5 out of 5Rating 5.0
    Although my package was noted as delivered on the website, no one could locate it. But the staff continued the search, and the package was found. The diligence offered by the staff was exceptional
  • 4 out of 5Rating 4.0
    Janice was so helpful! She explained everything so well on my options and the pricing. She really was great. I will say the prices at this Fedex in the hotel were super expensive! I was not expecting that. But Janice was amazing and got me everything I needed while I was there which I was grateful for since I needed it for a work event. Thanks Janice!
  • 4 out of 5Rating 4.0
    Janice was a gem. Just visiting from out of town and needed to drop off a package.
  • 2 out of 5Rating 2.0
    The store clerk was condensing towards me and did not meet the Purple Promise. As a FedEx services team member who goes above and beyond for our business partners, I think this clerks behavior does not reflect well for our Brand. I was taking aback by the lack of care and blatant disregard for my service request.
  • 5 out of 5Rating 5.0
    Dakota was absolutely amazing. They made me feel comfortable as I had never returned a package before. They helped me from start to finish and were so patient with me. Dakota is an excellent representation of customer service for this FedEx office.
  • 5 out of 5Rating 5.0
    Janice was extremely helpful and got me in and out quickly, which is always desirable. A++++
  • 5 out of 5Rating 5.0
    All good
  • 1 out of 5Rating 1.0
    I was charged $45.97 to ship a 24x4 shipping tube due to it being an irregular package. I bought the tube from your store there. It was never brought up the exorbitant fee I would be charged. I was informed of a $2 fee for using this particular location since it was in our hotel. That was fine. As I watched them ring in the number just kept climbing and they presented me with the total. They also put the declared value as $100 which I never stated a value. It was a $12 poster from the museum. I begrudgingly paid the ridiculous fee as I really had no option since this poster wouldn’t fit in my carryon. Put a very sour taste in my mouth at the end of an otherwise lovely vacation.
  • 5 out of 5Rating 5.0
    Janice was very professional and helpful. I needed to ship packages. She found exact box needed and packed expertly. She was alone in office with long line but managed to be courteous to all customers.
  • 5 out of 5Rating 5.0
    Roy was outstanding. Answered all my questions. Helped me come up with the best solution. Completed the work faster than expected and communicated everything above and beyond expectation.
  • 5 out of 5Rating 5.0
    Axel had my file binder and ready before the time I asked. Fast and easy to work with. Thanks will be coming back
  • 5 out of 5Rating 5.0
    Janice was polite and friendly. Took the time to assist me.
  • 3 out of 5Rating 3.0
    In picking up my package, couldn't spell my name
  • 5 out of 5Rating 5.0
    Jennifer was great! She helped us present some incredibly important presentations. She was patient, helpful and made us feel like she cared about our business.
  • 4 out of 5Rating 4.0
    Very professional and helpful
  • 5 out of 5Rating 5.0
    The team was amazing helping us onsite with all of our shipping and receiving needs.
  • 2 out of 5Rating 2.0
    The print shop was in a hotel that I was not staying at and was the nearest I could safely walk to. The cost per copy was really high so I printed fewer copies than I wanted for my work meeting because of that. I also struggled with getting my credit card to read properly in the copier machine which took extra time. No nearby employees offered to help me. It was a disappointing experience.
  • 5 out of 5Rating 5.0
    Jennifer was great
  • 5 out of 5Rating 5.0
    I called the day before (18 May 23). Spoke to someone named Janice who said she would get to my order, but never did. She didn’t even confirm receipt of my email order when I called back a second time to confirm. She wasn’t unprofessional, just not responsive and did not fulfill my order. I called the next morning to see if my order was ready and it was not. It hadn’t even been processed. Luckily, Roy P. answered. He was apologetic and professional. I later came to the office at the Hilton to place my order again (in person). To my pleasant surprise, Roy P. Had already processed my order and was already working on it. Roy P. Saved the day as I needed my signs by 10 am for a Presidential Political event. Needless to say I was very happy and Roy seemed to be the professional everyone needs. I really appreciate how he picked up the slack for Janice. Way to go Roy!
  • 4 out of 5Rating 4.0
    Jennifer was really helpful! Sometimes when I go to this location, the employees aren’t super kind, but Jennifer really was!

Notice: Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier. Please contact your destination FedEx Office hotel or convention center for details.