Customer Support
- Max package weight: 150 LB
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Packing services
- Packaging supplies
- International shipping
- Copy & print services
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
FedEx Office® at Hilton Chicago
The FedEx Office Print & Ship Center in Hilton Chicago offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.
Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Hilton Chicago when you arrive.
Shipping & receiving services
Package handling fees are charged when you send or receive packages at FedEx Office locations at hotels or convention centers. These handling fees, in addition to shipping charges, are based on each package's weight.
Meeting planner services
Maximize your next Chicago, IL event with the FedEx Office at 720 S Michigan Ave. Get expert help with impactful print materials that are ready when you arrive.
Exhibitor services
From pre-show planning and printing to post-show move-out, the FedEx Office in Chicago can assist at every stage of the process.
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Business center hours
Business center hours are subject to change due to event scheduling. Please contact the store for business center hours.
Online printing services
Upload your files online and pick up your order at FedEx Office on 720 S Michigan Ave or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® at Hilton Chicago at 720 S Michigan Ave
Track the status of your FedEx package
Recent store reviews
- Wednesday, July 17, 20245 out of 5Rating 5.0Dakota was great. I was running late and my order was processed quickly and efficiency with a smile!!! Total props to Dakota for amazing service!!!!!
- Thursday, May 30, 20245 out of 5Rating 5.0Janice seems to be running that whole location alone. She brought our 8 pallets worth of stuff to our ballroom. Then she helped us find 15 more cases. She is doing a great job and deserves recognition.
- Wednesday, May 22, 20245 out of 5Rating 5.0Roy was extremely helpful and pleasant. I had a bunch of boxes to ship and took care of everything quickly and happily. If he isn’t a manager already, he should be - great customer service.
- Friday, May 17, 20245 out of 5Rating 5.0I attended a large convention and had several packages to receive and ship back. Tonnette got all my packages to me at the requested time and processed my payment very efficiently. After the conference ended, Janice helped me get all the prepaid labels on and finished the process to get the items sent back. This was quite the process but she did it and took care of me and other clients quickly and happily. It was evident both times the offices were short- staffed but both Tonnette and Janice did a great job!
- Thursday, May 16, 20245 out of 5Rating 5.0Roy helped us ship all of our packages back from a sampling event. He was so pleasant and chipper. It made for a very pleasant experience.
- Tuesday, May 14, 20245 out of 5Rating 5.0I came into the location with a last minute client delivery I needed to have shipped out. Even though she was the only one at the location having to balance multiple responsibilities at once, Janice still helped me out and reassured my delivery would make it by Monday morning. I was also able to confirm the delivery did make it on time as well with both me and my client very satisfied with the experience.
- Saturday, May 11, 20245 out of 5Rating 5.0Totally was in a rush for my business presentation, and couldn't figure out the printer, but she calmed me down and helped me get the printing I needed and now I'm gonna ace my business presentation!!! Janice rocks ^_^
- Thursday, May 9, 20245 out of 5Rating 5.0Roy was welcoming, friendly, and quick. Made the experience easy, efficient, and joyful!
- Monday, May 6, 20245 out of 5Rating 5.0Roy was super helpful and friendly!
- Saturday, May 4, 20245 out of 5Rating 5.0Roy was courteous and provided options for my return shipping and printed my label for me. The professional courtesy was outstanding! I will conduct all of my shipping needs with this location from now on!
- Saturday, May 4, 20245 out of 5Rating 5.0Roy and Fabian were very helpful.
- Wednesday, May 1, 20245 out of 5Rating 5.0Great assistance from Janice!
- Saturday, April 27, 20245 out of 5Rating 5.0I loved Janice, she was a delightful lady and beyond helpful.
- Wednesday, April 24, 20245 out of 5Rating 5.0Very satisfied. All my expectations were met.
- Saturday, April 20, 20245 out of 5Rating 5.0fast printing, good customer service
- Friday, April 12, 20244 out of 5Rating 4.0The print job wasn’t ready when I can I. The next morning to pick it up.. The morning staff jumped right on it and I had my within 10 minutes. Staff was very responsive, apologetic, and super nice!
- Monday, April 1, 20244 out of 5Rating 4.0Janice's was quick and accurate, which I appreciated.
- Friday, March 29, 20245 out of 5Rating 5.0The chicago team maintained strong communication throughout my printing process. They were professional and friendly, which made my process extremely easy. They were also very responsive to email when I had additional questions
- Sunday, March 17, 20245 out of 5Rating 5.0I had to do a rush print job for an event that we were doing at the Hilton Chicago. Marlon was very helpful and friendly and was able to get my job done in time and perfectly. Very happy with the professional service!
- Wednesday, March 13, 20245 out of 5Rating 5.0Ran into self serve after closed. Marlon and Janice stopped and helped me after hours!!!! Extremely grateful for their assistance and going above and beyond to help me!!!!