FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 6631 N Illinois St, Fairview Heights IL

Printing a presentation? Shipping a gift? Need a new banner? At your local Fairview Heights, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 6631 N Illinois St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Nearby locations

6631 N Illinois St
Fairview Heights, IL
62208

Retail Customer Service Associate - FedEx Office

Posted 12/5/2024

Recent store reviews

  • 2 out of 5Rating 2.0
    It was a good interaction and easy to ship.
  • 5 out of 5Rating 5.0
    I was impressed with the quality of the paper and the clarity of the photos. I am so grateful for the great work
  • 5 out of 5Rating 5.0
    Kristy was extremely helpful and got my order to me on time, same day. I would definitely go back and work with her.
  • 4 out of 5Rating 4.0
    Your FedEx team member was exceptional. I think when shipping overseas, FedEx needs to do better relative to giving your team members the information as to how long it will take the package to arrive in my experience, Madrid, Spain. It's very very expensive to send a package overseas and oddly, FedEx has tiered pricing with no differentiation as to if a customer pays more, whether the package will arrive sooner and if so, how much sooner. FedEx has been doing this for decades and the differentiation of your service relative to pricing is totally inadequate now. You can do better! The excellent young man who helped me in our local FedEx office was not supported by FedEx corporate with an acceptable amount of information. He also stayed late to help me too, Thank you! Overall he was gracious, courteous and professional.
  • 3 out of 5Rating 3.0
    I was the first customer in the store at 8 AM. It took me 18 minutes to ship a small package. The lady at the counter was having computer issues. Instead of going to another computer, she kept trying multiple times to make it work, each time having to re-enter all of the shipping information. When she finally got on another computer, it worked fine. Sadly I was 20 min. late to work because of it.
  • 5 out of 5Rating 5.0
    Lexi did a great job of answering our questions and helping us decide what would look best.
  • 5 out of 5Rating 5.0
    Store Manager was great.
  • 5 out of 5Rating 5.0
    Good job. I liked it.
  • 5 out of 5Rating 5.0
    Excellent customer service.
  • 5 out of 5Rating 5.0
    Fanny was AWESOME! Had a sample ready in minutes. So kind and extremely helpful!! Terrific asset to FEDEX! Every employee was friendly and welcoming!
  • 2 out of 5Rating 2.0
    The info we explained to the original clerk was NOT passed along to whomever executed the job, hence we did not receive the finished printing project that we were expecting. Not trusting using your services again.
  • 2 out of 5Rating 2.0
    I paid a lot for overnight delivery on july2 and it wasn’t delivered July 5
  • 4 out of 5Rating 4.0
    Too pricey!
  • 5 out of 5Rating 5.0
    The Staff was exceptional, and I could not have been happier with the results.
  • 4 out of 5Rating 4.0
    When I walked inside the FedEx store for the first time, I stood in line behind another customer that was just called up to be waited on. When Christie saw me, she greeted me with a smile and asked me did I have a label for my package. I appreciate her warm welcome and professionalism. Thank you Christie.
  • 5 out of 5Rating 5.0
    Red was quick and polite. His attitude and demeanor made service a pleasure.
  • 5 out of 5Rating 5.0
    Lexi was friendly, quick to respond, and more than helpful with my transaction. I wish all of my general customer experiences were as easy as this one.
  • 5 out of 5Rating 5.0
    Alexia is always helpful and nice when I have needed help. Work I've had done is outstanding and the staff is great. Really good store!!
  • 5 out of 5Rating 5.0
    I went to a different printing service company, and had terrible customer service... practically NONE. This was my first time in the store and Ronda right away acknowledged me, even though she was busy. She greeted me with a smile and was extremely patient, kind, and helpful with my project. I was extremely satisfied with the service, and have already recommended my family and friends. Let me tell ya, you don't get customer service like this anymore." Thank you Ronda for all your help.. This woman needs a raise !! I hope you get one
  • 5 out of 5Rating 5.0
    Lexi was very friendly and respectful

*Effective 10/6/24-1/19/25