In-store services

  • Get a shipping label
  • Express drop off
  • Ground drop off
  • Hold Express package for pickup
  • Hold Ground package for pickup
  • Hold service offered on Saturday
  • Packing services
  • Packaging supplies
  • International shipping
  • QR code returns
  • Copy & print services
  • Passport photos, renewals & expediting
  • Return shipping services
  • Signs and banners
  • Direct mail services
  • Saturday service

FedEx Office® Print & Ship Center at 1 W Rand Rd, Mount Prospect IL

Printing a presentation? Shipping a gift? Need a new banner? At your local Mount Prospect, IL FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A FedEx customer uses the FedEx® Mobile app to track a package.
A FedEx customer uses the FedEx® Mobile app to track a package.

Ship and track on the go

Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.

Two people looking at brochures and business cards at FedEx Office counter in Mount Prospect located at 1 W Rand Rd.
Two people looking at brochures and business cards at FedEx Office counter in Mount Prospect located at 1 W Rand Rd.

Copy and print services

Upload your documents online and pick them up at FedEx Office on 1 W Rand Rd or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.

A FedEx employee packing a box to ship to another person.
A FedEx employee packing a box to ship to another person.

Packing & shipping services

Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.

A person working at a computer rental station inside FedEx Office at 1 W Rand Rd in Mount Prospect
A person working at a computer rental station inside FedEx Office at 1 W Rand Rd in Mount Prospect

Computer access & wi-fi

Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Mount Prospect. Check email, browse the web, print copies or scan photos. All in one place.

A person hanging a canvas print picture.
A person hanging a canvas print picture.

Photo printing & passport services

FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.

Offers & other services

Buy one get one 50% off h-stake yard signs

Offer available 10/2-10/9. In-store only. Restrictions apply.

Easy passport renewals

Start an application with FedEx Office online or in-store.

Not going to be home?

No problem. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager®.
FedEx courier and FedEx Ground van in front of FedEx Office

FedEx Office® Print & Ship Center at 1 W Rand Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

1 W Rand Rd
Mount Prospect, IL
60056

Retail Customer Service Associate

Posted 9/13/2023

Recent store reviews

  • 5 out of 5Rating 5.0
    This was my second visit to store 1837 and the reason I returned is because of the exceptional experience I had the first time. I'm happy to report this second visit was just as good. Andy is awesome and assisted me both times. For this visit, as with the first, he greeted me in a friendly but not pushy way as soon as I walked into the store. He asked how he could help me, patiently listened well, advised me of my options, and, after choosing the option I wanted, conducted the process clearly, personably, and with a touch of humor. It is because of Andy that I returned to store 1837 this time and will continue to do so for all of my FedEx shipping and office related needs. No reason to go anywhere else - store 1837 is my FedEx Office location, close to home and with consistently outstanding customer service. Thank you!
  • 5 out of 5Rating 5.0
    Tim is the best
  • 5 out of 5Rating 5.0
    Andy was a pleasure to speak with! He was very informative and made creating my first label in store for a shipment very easy. I am a returning customer to this location after having his help and other friendly staff previously. I have never had a bad experience at any FedEx location I’ve visited.
  • 5 out of 5Rating 5.0
    Everyone at this location is very friendly and helpful and fast
  • 5 out of 5Rating 5.0
    Always a pleasure, very friendly and efficient!!
  • 5 out of 5Rating 5.0
    Andy was very friendly, respectful and helpful. He was attentive to the shipping address which is very important for our business since it's sent to a government entity which tend to have odd addresses. While helping me, Andy also made sure to greet people as they came in. We ship out from this location often and have never had any issues with the staff or the delivery of our express items.
  • 5 out of 5Rating 5.0
    I received an approval to trade in my apple iPhone and because Apple offered FedEx as a drop off point, I was thrilled at this great convenience this was for me a mile from my home and not fighting the Woodfield Mall traffic and long distance walking. Thank you FedEx and Apple.
  • 5 out of 5Rating 5.0
    Tim was very professional and helpful getting all the information where important envelope needed to go. Awesome experience at this location. Convenient location. Tim also explained when it would arrive and how to track it. It arrived on time stated. Thank you. I will definitely visit this location again.
  • 5 out of 5Rating 5.0
    Andy was extremely helpful and knowledgeable and went above and beyond
  • 5 out of 5Rating 5.0
    Tim was very kind and helpful.
  • 5 out of 5Rating 5.0
    Very great. Great customer service. Respectful, accommodating, knowledgeable.
  • 5 out of 5Rating 5.0
    This is the 3rd time I've used this location for a similar service. The staff are amazing. They go above and beyond and honestly might be the friendliest staff I've ever met.
  • 5 out of 5Rating 5.0
    I have been shipping from this location for many of years and everyone is very polite, knowledgeable, and quick
  • 5 out of 5Rating 5.0
    Tim and the folks who work at this location are incredibly helpful, kind, and always willing to help provide the best service and highest quality work
  • 5 out of 5Rating 5.0
    Andy was very helpful in taking care of my emergency shipment.
  • 5 out of 5Rating 5.0
    Tim is ALWAYS so helpful to me when I go to this location in Mount Prospect. The AH Fedex was so rude to me that I left to go to the Mount Prospect FEDEX. 2 different people wouldn't help and it wasn't even busy. Tim was so patient and helpful to me. I was just trying to locate my account information and the AH fedex was so incredibly unhelpful and so I left. Tim got it all taken care of for me. It was super busy and he was so respectful to EVERYONE! I will not go to another location ever again. Thank you Tim! You are ALWAYS on your A game! You are very much appreciated!
  • 5 out of 5Rating 5.0
    Andy walked us through the scan, email, and payment process. He was kind, patient, gracious and helpful. Took us 5 minutes only to complete the process. Great Customer Service professional!!
  • 5 out of 5Rating 5.0
    Received copies so fast. Tim is the best.
  • 5 out of 5Rating 5.0
    Tim was the most helpful employee I have ever come across
  • 5 out of 5Rating 5.0
    I was warmly greeted when I entered the store, and I was served immediately.

*Buy one h-stake yard sign and get 50% off the second h-stake yard sign purchase, before taxes. Discount applies to orders placed in a FedEx Office store from 10/2/23 to 10/9/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used combination with custom-bid orders, other coupons, or account pricing. Does not apply to packing, shipping, rush, or delivery charges. No cash value. Does not apply to Business Printing Services such as FPM. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. © 2023 FedEx. All rights reserved.