FedEx Office® Print & Ship Center at 3432 Freedom Dr, Springfield IL

My project was to make memorial bookmarks for family members. Dakota was very patient with me & extremely helpful. He did a great job & they look extremely professional! Thank you !

Bert was fast, courteous, and I felt he truly loved his job!!! Excellent, excellent, excellent!

I do not remember the gentleman’s name who helped me but I think he had a mustache. Thank you mustache man. I will be using fedex for all my future deliveries.

Very helpful and knowledgeable, will always ship from here, Bert was wonderful!

Getting the fax sent was a lot easier than trying to fill out this survey, the questions are misleading I sent a fax but doing it myself is not an option at this store instead I had to select print job with help, it took almost 10 minutes to fill this out because I kept getting an error on the receipt number. I realize that it is important for employees to get positive feedback and cannot imagine why you make it difficult to fill out a simple survey.

this store is awesome. Employees are knowledgeable, helpful and pleasant! Springfield is lucky to have them!!!!!!!!!!!!!

I had two packages and wanted to purchase some envelopes. I was greeted immediately by Burt and he was incredibly helpful. He explained everything that was needed, saved me some money and was wonderfully personable, and professional. Burt made a rather mundane task a delight.

Bert was helpful and beyond pleasant

They answered all my questions and provided solutions for my print issues.

Zach provided assistance on finding exactly what I needed in the paper supply department and then was efficient in assisting with my FED EX package for shipping.

Very prompt and polite service

Very friendly / helpful

My experience was good. Bert was very helpful with checking me out. Dakota was also very friendly and helped me in a timely manner. 10s across the board.

I was very stressed and in a bad position to print out something last minute for an important national conference. Normally I would order from a specific scientific poster company but they wouldn't be able to accommodate the rush order. I called Fedex and Jamie picked up and was kind, collected, and assured me that if I got my poster to them before noon, she would have it done that day, after 4PM, despite the Fedex website saying it wouldn't be available until the day after (too late). I had technical difficulties uploading the poster because of the file format but Jamie assured me and told me to email the poster to Fedex just in case, so that they would have an idea of what the poster should look like. I called Fedex probably three times, very stressed, but Jamie picked up each time and was so patient with me. I emailed the poster over and Jamie had it printed within the hour. When I went to pick it up, Jamie said that the file was indeed messed up in the online submission, but they were able to use my email file to print out the poster. The quality was fantastic and Jamie also trimmed off the margins for me prior to picking up the poster. I am SO grateful for her help and will print my future posters at Fedex instead of the scientific poster company. I feel that Fedex is available, reliable, and helpful to customer needs. Thank you Jamie for providing such amazing service!!!!!

The team member was kind, courteous, and friendly. He took care of the shipping in a few minutes.

Easy - very efficient- in and out within minutes

The employee that helped me was so kind, patient & knowledgeable

I have been there a number of times. Always treated well, staff are knowledgeable and considerate. Such a nice transaction.

Assistance given with cutting a copy made by one associate and Bert who assisted with shipping a letter courteous and professional

Every time I visit the store the employees are very helpful and pleasant.