FedEx Office® Print & Ship Center at 530 E Carmel Dr, Carmel IN

Employees are always friendly and make the process of mailing a package very easy.

He made it so easy!! Best experience with Fedex!

I have a high degree of trust for the specific team at this FedEx location. They all work together and are professional and efficient.

Store visit was quick and easy

They need more help in printing.

Great service

Almost everything was wrong. One part of my order had to be redone 3 times, and the rest was just printed incorrectly. The attention to detail was horrendous. People were moving to fast, the office was understaffed and the systems the office was using to deal with the different people and challenges were rudimentary. For example, a person wrote down the job and then the person working on the project didn’t have that paper.

Derrick is exceptional!

Derek thought outside of the box, provided creative solutions and helped me accomplish the last-minute project. Thank you!

I was unable to print off the website because the FedEx system wasn’t working. Derrick was able to find the company acct number and link it, otherwise I would have had to pay the additional costs out of pocket.

The store was very busy, but all employees were working hard, and Laura moved to various areas to help and she also directed a couple employees to help through this very busy time.

I came in to print some materials for work on a specific type of waterproof paper. Chas absolutely saved the day with my printing project, and I am so grateful! She was efficient but also took the time to make sure my materials came out perfectly. I am so grateful!

Good experience. Team member was very helpful.

I arrived on Friday the 17th of May at approximately 1115am for a small ($78) print job. The lady who helped me (wore an assistant manager badge)was very nice. She asked me when I needed it, and I said if I could pick it up that day, I would appreciate it. She said she had a bunch of jobs lined up, but could probably have mine done by 5. I went back that evening, and the man who helped me (also wearing an assistant manager badge) brought my completed print job-in its bag over to me and said if I wanted to take it home it would be an additional $17 for a rush order. There was no “rush order”. The job was completed, the woman who took my order mentioned nothing about a same day surcharge, and I was in disbelief as to how I was being treated. I asked when they would be open the next day, was told 9am, and said I’d see them tomorrow. So Saturday morning I go back right at the shop opened, the same man who was so rude the day previous was there, he said nothing to me as I waited at the counter to be helped, and eventually came up to me, dropped a bag in front of me and walked away. I opened the bag to look at the order, confirming it was mine, I left. Absolutely ZERO percent of his behavior was warranted. The ridiculous ransom he attempted to excise was not necessary. If the woman made a mistake in not charging or telling me about a fee, eat it for the sake of good customer service. I’m still absolutely livid about how that man chose to do business with me that day.

It was fast and efficient.

Michael actually volunteered to help me although he didn’t need to. He was very pleasant and did a great job and made the experience very positive.

Greeted with a smile, she got it packaged up and sent out.

Derrick provided phenomenal service and made the process cheaper, quicker, and more efficient! I highly recommend this team member for incoming clients!

Derrick went above and beyond to help me with my print job.

I received a last-minute client request. Had very little time to figure out the store process and was very stressed by it given my already busy schedule. Ken responded to my store email quickly and then we spoke on the phone a few times so he could help me figure out a quick and budget friendly solution! I also appreciated the call later letting me know the order was ready.