Customer Support
- Max package weight: 150 LB
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Packing services
- Packaging supplies
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- FedEx Easy Returns
FedEx can ship for less than the Post Office
FedEx Office® inside Walmart at 12981 Shelbyville Rd
Printing a presentation? Shipping a gift? Need a new banner? At your local Middletown, KY FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
One rate fits all
FedEx can ship your packages for less than the Post Office. Overnight and two-day shipping. FedEx One Rate®.*
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Banner, sign, & poster printing
Need a banner, sign, or poster for your next event or project? At FedEx Office, creating vibrant, custom prints is quick and easy, whether online or in-store.
All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Middletown.
Online printing services
Upload your files online and pick up your order at FedEx Office on 12981 Shelbyville Rd or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.
FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® Print & Ship Center at 12981 Shelbyville Rd
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
Track the status of your FedEx package
Recent store reviews
- Monday, July 27, 20262 out of 5Rating 2.0I did not like the fact I never fully got to express my reasoning for visiting clearly because I was over talked and my situation was assumed by the service counter clerk, and it wasn’t until she finished doing what she thought I wanted that she actually found out she did not listen to anything I said.
The lady at the service counter desk, poured my contents out of my box out of it wrapping and assumed that I rented the contents that was in the wrapping. The only thing I was simply doing was returning the purchase items to the company, and the only thing she needed to do was re-seal the box and charge me for shipping. And she never allow me to explain fully what I was doing. The whole situation was not appreciated, and particularly because assuming I was renting some clothes which I had bought and paid for. And she did not have to unwrap the clothes that was in the package. It was clear that these were closed being returned to its owner. The only thing she needed to do was reseal the package so we could send it on this way. To say the lease I felt insulted, it felt racist, and very arrogant. And when she finished, I calmly let her know what I was doing, and she had to start the process over and then I paid for the release of the package, and I left the store very unhappy with the FedEx representation. I’ve never used this location before and because of that experience I hope I never have to return to that location. In previous exchanges with FedEx and other areas around the city, I’ve had pleasant experiences. This company has too big of a reputation to allow someone so unprofessional to represent it in this community and I’m hoping something is done about the attitude that the person behind the service counter displayed towards me thank you. - Friday, July 17, 20261 out of 5Rating 1.0I only went there for color copies and was charged a ridiculous amount of money because it was labeled as a custom print job when it was just copying an existing document what she charged me was insane and I’ll never come back
- Friday, May 22, 20265 out of 5Rating 5.0I wish I could remember the name of the person at the counter. She was the only one there that day nd she was excellent!!!
- Monday, April 6, 20265 out of 5Rating 5.0Completely satisfied
- Tuesday, February 10, 20264 out of 5Rating 4.0Always use but to pricy!
- Thursday, February 5, 20261 out of 5Rating 1.0Was very rude and unfriendly whatsoever. Guaranteed my delivery paid extra to arrive at 10:30 AM. It did not arrive on time. Went to try to collect a refund and again was really told they don’t do that there. Call the 1800 number
- Thursday, December 11, 20255 out of 5Rating 5.0The lady that helped me was very polite and knowledgeable. I was in and out very quickly.
- Thursday, December 4, 20255 out of 5Rating 5.0The employee who waited on me was so patient and very helpful. She explained the cost for different types of delivery - overnight, 2 day, etc. I was very pleased with how efficient and professional she handled her job.
- Thursday, November 6, 20255 out of 5Rating 5.0Excellent service!!!
- Friday, September 19, 20255 out of 5Rating 5.0The clerk was very cheerful and helpful. I took a picture of my Golden Retriever in front of the store, he always gets a lot of attention. His name is, “Phil,” he’d like to do a commercial for FedEx as, “FedEx Phil.”
- Friday, August 22, 20255 out of 5Rating 5.0When I arrived at the store, there were already 3 customers ahead of me. I sensed that one of them was a walk in and the other two were waiting for services. Jared called me and told me that I could come and pay for my order at this location and then pick it up at another location. I typically don't have print orders at the last minute, but it happened this time. Jared's location was closing on Friday by 6:00 PM for the weekend and I needed my order that day. He was able to call and coordinate with another store for me to go and get my prints. He went above and beyond to help me coordinate and it all worked out I love your printing services, but your customer service, especially with Jared, is second to none! Thank you!
- Wednesday, July 2, 20255 out of 5Rating 5.0I was very pleased to have gone to FedEx
- Thursday, January 2, 20255 out of 5Rating 5.0Matt is awesome helping us with all our needs
- Friday, October 25, 20244 out of 5Rating 4.0Couldn’t locate my acct # so I didn’t get credit and an extra entry in the fantastic sweepstakes. But the people were great and the package arrived in great time.
- Thursday, August 22, 20245 out of 5Rating 5.0I visited the FedEx inside WALMART very quick service, and he was the only one working. I loved it.
- Monday, April 22, 20245 out of 5Rating 5.0The Gentleman is always nice, swift and personable
- Sunday, April 14, 20245 out of 5Rating 5.0Matt was the only employee there and he was so polite. He acknowledged everyone as they entered even though he was super busy.
- Friday, April 12, 20245 out of 5Rating 5.0I came in to get my divorce papers printed. I could not get my credit card to work in the machine. Matt could tell that I was flustered. He asked if he could help. I did not want to email these documents, but I had no choice. Upon bringing my prints back to the counter, there was a piece of paper on top that had his store stats. He said he made a comment of. I don’t think you want this but if it makes you feel any better All my numbers are positive😆 Made small talk for a few more minutes. Just enjoyed seeing someone having a good day being at work.
- Monday, March 18, 20245 out of 5Rating 5.0These are my guys. They always help me out and do a great job
- Tuesday, March 5, 20245 out of 5Rating 5.0The kiosk is easy to operate and is a quick option. The pricing is quite expensive however.
*Exclusions apply. Visit fedex.com/onerate for details.