FedEx Office Print & Ship Center

Store information
  • Max package weight: 150 LB

FedEx Office® Print & Ship Center at 11 S Charles St, Baltimore MD

Printing a presentation? Shipping a gift? Need a new banner? At your local Baltimore, MD FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 11 S Charles St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

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Recent store reviews

  • 2 out of 5Rating 2.0
    Very bad experience the guy at the front desk was very arrogant and not helpful. I just got annoyed and will never use FedEx in future. I will better go for UPS or USPS
  • 5 out of 5Rating 5.0
    Darrell was over the top exceptional. Very pleased with my first experience at this location. I would return.
  • 5 out of 5Rating 5.0
    I couldn’t open the file that I brought in on a thumb drive, but they stuck with me and used the hard copy. They told me it might be a little bit blurry, and it was just a little bit. Everybody was polite and had a great attitude.
  • 5 out of 5Rating 5.0
    Fantastic service
  • 4 out of 5Rating 4.0
    I would give this store top rating for EVERYTHING, for one exception, beyond what staff could impact. The ONLY issue was BIG problem getting home due to MTA bus service that was delayed by 90 minutes! I have 4 broken bones in the toes of my left foot, so the delay was excruciating. Thus, it would be easier for me to reach your retail location if you had one easily accessible on foot to Canton Crossing shopping center. That said, staff provided superlative service. God bless him! Recipient of package was also delighted. Thanks for a 100%+++experience, except for location, and best wishes for every future success!
  • 1 out of 5Rating 1.0
    The staff is this location is just plain lazy. They were more worried about talking to a young woman at the desk rather than focusing on customer service. I work for a large publishing / Ed tech company and have used FedEx whenever necessary. Typically when I walk into a FedEx, customers are greeted and asked what are you looking for. Very limited conversation after asking for assistance and, even when asking if they had a pen, which were not readily available, it was almost as I was a bother to the staff. Sorry to say that this visit fell way short of the level of service that I have received from FedEx in the past. Maybe it was the location but retraining the staff to understand that they are representing a brand that has been long tested might be needed. Additionally, customer service skills may be reviewed and that a young lady at the front counter shouldn’t distract from assisting corporate customers.
  • 5 out of 5Rating 5.0
    The cost well below what I thought it would be!
  • 5 out of 5Rating 5.0
    The team understood what my project needed and answered my questions clearly, so I knew I was getting what I needed.
  • 1 out of 5Rating 1.0
    I specifically ordered a poster to be printed on 36x48 paper, but it was printed on 36x72 paper and was scaled to fit, so the writing and images were very stretched out. It was really embarrassing to have to present this poster at a national conference. I’m honestly livid.
  • 5 out of 5Rating 5.0
    I've sent weekly projects to the Charles Street team for a few years now and I've never once had an issue. The team is always friendly and willing to help with whatever request (some last minute) I have. They've played a huge part in our team's success!
  • 5 out of 5Rating 5.0
    Great work with the customers. Beautiful smile. I was having problems at self service and the lovely Mira walked over and helped me without me asking. She could definitely be a manager one day! Cheers to Mira!
  • 5 out of 5Rating 5.0
    Hi! I came in and Mira greeted me with open arms. She has a nice voice and a Great personality! I would high recommend this Fedex Office to EVERYONE. Everyone at this Fedex were super friendly and helpful!
  • 5 out of 5Rating 5.0
    When the convention started I had no idea where to go to print out my books! I heard that the Fedex In downtown near the convention center was open. I walked in and I got serviced by two of the best employees, Mira and Davon. Davon was over the top helpful with many things. Mira smile and over the top beautiful customer service was very very much appreciated! I lovedddd this Fedex.
  • 5 out of 5Rating 5.0
    The clerk that waited on me was informative and wonderfully friendly.
  • 5 out of 5Rating 5.0
    Von was very professional and cordial. My order was perfect
  • 5 out of 5Rating 5.0
    The staff is super helpful and resourceful. They are always eager to help and make the visit enjoyable!
  • 5 out of 5Rating 5.0
    She was just amazing she went above and beyond
  • 5 out of 5Rating 5.0
    I had a great experience with Tomas. He was very professional and provided great assistance to me. His positive attitude is a great attribute.
  • 5 out of 5Rating 5.0
    The folks at this store were honest, helpful, and really took care of me. I had multiple prints I needed in a short amount of turnaround time and they exceeded my expectations.
  • 5 out of 5Rating 5.0
    I need a printer like this! My at home printer does nothing like this business printer! I loved the work and help I received and Tomas walked me through each print! Thank you so much

*Effective 10/6/24-1/19/25