FedEx Office Print & Ship Center

box

Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Two-day shipping, one flat rate. FedEx One Rate®. Exclusions apply.

FedEx Office® Print & Ship Center at 11 S Charles St, Baltimore MD

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Baltimore, MD FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 11 S Charles St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

Answers to your FedEx Office Print & Ship Center questions

Track the status of your FedEx package

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Nearby locations

11 S Charles St
Baltimore, MD
21201

Retail Customer Service Associate - FedEx Office

Posted 4/24/2026

Recent store reviews

  • 5 out of 5Rating 5.0
    Very great team, enjoy working with them. Make the printing process super easy. Very satisfied
  • 5 out of 5Rating 5.0
    I wish the selection of paper was a bit wider for business cards, otherwise I'm a very happy customer!
  • 2 out of 5Rating 2.0
    Customer service that is helpful and informative is helpful when doing business at FedEx. Correction of any mistakes that is noticeable by a customer service rep can help as well.
  • 2 out of 5Rating 2.0
    The employees were very rude. Not customer friendly at all.
  • 5 out of 5Rating 5.0
    The two employees working at the store were fantastic, patient, and helpful.
  • 1 out of 5Rating 1.0
    The person who attended to me was extremely rude and had an attitude in response to my simple questions. He was really impatient and made faces at me when I asked about other cost effective options for my shipping, so I had to just go with whichever one he said first. Very poor customer service, disrespectful!
  • 4 out of 5Rating 4.0
    all is fine
  • 5 out of 5Rating 5.0
    The Downtown Fedex team has been phenomenal to work with. They have saved my team in a pinch more than once. we are deeply grateful for their attention to detail, speed and overall customer service.
  • 3 out of 5Rating 3.0
    The young man choose the most expensive box to ship my item which caused me to pay more only for the item to still be late .
  • 5 out of 5Rating 5.0
    Staff was very helpful, went the extra mile to help me.
  • 5 out of 5Rating 5.0
    By far the absolute best store in the region!
  • 5 out of 5Rating 5.0
    Costumer service was very good
  • 2 out of 5Rating 2.0
    Employees didn't seem knowledgeable when assisting me to obtain a shipping box and took several times trying to enter my shipping address using an account. E ded up shipping item to the return address vs location provided.
  • 5 out of 5Rating 5.0
    Staff was very approachable with a friendly smiling face. Thank you for the fast service
  • 1 out of 5Rating 1.0
    Cshould be able to enclose a return envelope in the package, but FedEx doesn’t allow that!
  • 2 out of 5Rating 2.0
    The 2 men working at this store were incredibly rude and impatient
  • 5 out of 5Rating 5.0
    Staff was wonderful and really helped me deliver my prints that I needed last minute. I’m truly grateful for them as they rushed to help me.
  • 5 out of 5Rating 5.0
    Clean environment and nice staff
  • 5 out of 5Rating 5.0
    As soon as I walked through the door, the staff greeted me with a "hello Ma'am how can we assist you." As a over 65 senior that meant a alot to be greeted in that fashion, followed by the one on one service that made the transaction run smoothly. Finally the out of state recipient of the document happily text me that the document arrived earlier than expected.
  • 5 out of 5Rating 5.0
    Mira,Thomas and Erik were absolutely amazing. Not only did they help me with my entire process, but they were so positive and friendly throughout the entire experience. Every time that I have been to this FedEx office print location it has exceeded my expectations. I will definitely be coming back to this location because of the staff here! Thank you!

*Exclusions apply. Visit the One Rate page to learn more.