Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 19704 Germantown Rd, Germantown MD
Printing a presentation? Shipping a gift? Need a new banner? At your local Germantown, MD FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
A Ship & Go kiosk similar to those available at certain FedEx retail locations, including the location at 19704 Germantown Rd.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Two people looking at brochures and business cards at FedEx Office counter in Germantown located at 19704 Germantown Rd.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 19704 Germantown Rd or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 19704 Germantown Rd in Germantown
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Germantown. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 19704 Germantown Rd
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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*Get $10 off print order of $50 or more, before taxes, using promo code EMA105. Get $20 off print order of $100 or more, before taxes, using promo code EMA201. Get $30 off print order of $150 or more, before taxes, using promo code EMA315. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 3/13/23 to 3/20/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third-party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Thursday, March 16, 20235 out of 5Rating 5.0Brian and Simian and the whole crew is a great family always so fast and pleasant to be around! Always the best here
- Thursday, March 16, 20235 out of 5Rating 5.0Great Service!
- Tuesday, March 14, 20235 out of 5Rating 5.0Scott and team are wonderful and have been very helpful with Al my professional printing needs. Polite, responsive and expertly executed.
- Monday, March 13, 20235 out of 5Rating 5.0Quick and helpful with shipping my package
- Monday, March 13, 20235 out of 5Rating 5.010/10 does not nearly describe the service I was provided today by Scott. I had a tough order and he made sure all of my needs were met. He was patient, sweet, and kind throughout the entire 3 hour long process (at my fault). Not only did he go beyond everyday customer service, but he stayed past hours to ensure that my prints were complete and ready to use for my conference. I cannot thank him enough and would complete this survey a million more times I could to show how grateful I am to get the service I did today by Scott.
- Monday, March 13, 20235 out of 5Rating 5.0Fantastic service all the time
- Wednesday, March 8, 20235 out of 5Rating 5.0Brian is always so helpful and professional. The turnaround time is exceptional.
- Sunday, March 5, 20235 out of 5Rating 5.0Cristina and Dame were very patient when helping me send out multiple packages. They both were warm and friendly and I will return as long as they are at this location.
- Saturday, March 4, 20235 out of 5Rating 5.0Excellent customer service and very professional employees.
- Wednesday, March 1, 20235 out of 5Rating 5.0Very Pleasant
- Tuesday, February 28, 20235 out of 5Rating 5.0Wonderful personality. Satisfied with service.
- Monday, February 27, 20235 out of 5Rating 5.0Brian was on top of this from the beginning and made sure I got a great price on a tight deadline
- Wednesday, February 22, 20235 out of 5Rating 5.0Cristina was so helpful. She tried multiple times to help me get my booklet printed when it would not email to the store properly. She did not give up and found a way to make it work all while being so friendly and courteous. Thank you Cristina.
- Wednesday, February 22, 20235 out of 5Rating 5.0Brian has always helped me out, he calls me every time I have packages that have been here for me more than 4 days warning me he will send it back. I wasn’t aware of packages that were sent to me yesterday and he called to let me know and these packages were needed at another facility for surgery. So he pretty much makes our company run smoothly! Always appreciative!
- Tuesday, February 21, 20235 out of 5Rating 5.0I thought Cristina was very pleasant. She took interest in me as a person and was accommodating with my shipping needs.
- Thursday, February 16, 20235 out of 5Rating 5.0Great customer service!
- Tuesday, February 14, 20235 out of 5Rating 5.0Una experience de unos minutos muy agradables Claudia fue muy amable y servicial muy pocas personas son tan amables como ella yo le doy 5 estrellas✨️🏅
- Tuesday, February 14, 20235 out of 5Rating 5.0Thank you forget excellent service. I use this FedEx location frequently and the team always provides the best customer experience and service. Keep up the great work!
- Wednesday, February 8, 20235 out of 5Rating 5.0Scott is the best!!! I come all the way from Silver Spring!
- Tuesday, February 7, 20235 out of 5Rating 5.0Good job