FedEx Office Print & Ship Center

box

Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Overnight and two-day shipping. FedEx One Rate®. Exclusions apply.*

FedEx Office® Print & Ship Center at 3614 28th St SE, Grand Rapids MI

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Grand Rapids, MI FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 3614 28th St SE

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

Answers to your FedEx Office Print & Ship Center questions

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

3614 28th St SE
Grand Rapids, MI
49512

Retail Customer Service Associate - FedEx Office

Posted 8/13/2026

Recent store reviews

  • 4 out of 5Rating 4.0
    The team was extremely helpful. I was disappointed that FedEx charges an overnight shipping price on Sunday, when the package gets there on Tuesday, not Monday
    I was also disappointed to not be able to talk to a local agent when I called a local number and was sent to a general number, with no clue about my area. UPS Store answered my call locally, which shows the customer they care. I felt like FedEx only cares about profit and not the customer
  • 5 out of 5Rating 5.0
    Catherine is such a gem! Not only was my product exactly what I had hoped it would look like when it was finished, she went above and beyond to make sure I was taken care of and completely satisfied with the results. You can tell she truly cares about customers.
  • 1 out of 5Rating 1.0
    Store was great, but I did not remember receiving a receipt or tracking number. The package was not delivered when promised and I want to find out where it is. I cannot get past your A.I. phone or text support software to talk to a real person.

    I am so angry right now I will never use FedEx ever again. The US post office is better than you. I regret ever walking into the local office and using you because my package is very important and I wanted to use the best delivery service there is. I was mistaken, and I could have driven to California from Michigan faster then promised and even now it has not arrived.

    Prove to me I made the correct choice using FedEx.
  • 3 out of 5Rating 3.0
    Lady behind the counter was not friendly or personable, she seemed put off by having to help me. And when I had questions about shipping via ground she treated me like I was stupid. I think it was because I wore my FedEx uniform in there after work, I’m a road driver for FedEx Freight so am kinda clueless about the whole ground shipping side. Honestly if the business I was sending the return package back to didn’t require me to use FedEx ground I would have just shipped it UPS, and paid the extra money for the better counter service, employee discount or not. Unfortunately I won’t be back to this location.
  • 5 out of 5Rating 5.0
    I cannot believe how much consultative design services I received for such a reasonable price.
  • 5 out of 5Rating 5.0
    Great experience!
  • 1 out of 5Rating 1.0
    I came at the store and i asked very nicely how can i ship this and i need to pay for them to ship it back to me it was the consulate of kosovo in Iowa nobody even cared to teach me how to do it it was a female with short hair she was the meanest and then after 2 hours the assistant manager came and helped me to ship those documents which i appreciate
  • 4 out of 5Rating 4.0
    He was really nice and accommodating
  • 5 out of 5Rating 5.0
    Jim went above and beyond in helping me with a funeral program. His kindness and patience will never be forgotten. Thank you Jim for all you did for me and my family.
  • 5 out of 5Rating 5.0
    The young lady that assisted me went above and beyond expectations. She was wonderful and respectful. I could not remember her name but wanted to let you know.
  • 3 out of 5Rating 3.0
    I only wanted spines cut off 3 books. It typically takes less than 10 minutes and I am able to wait. This time I was told to come back later so I had to make another trip to pick them up
  • 5 out of 5Rating 5.0
    The team members were all very helpful especially the manager thanks
  • 5 out of 5Rating 5.0
    The employees were very kind :)
  • 5 out of 5Rating 5.0
    Jenny was outstanding. Explained everything, understood my needs and communicated with me about the print I needed
  • 1 out of 5Rating 1.0
    Good customer service
  • 5 out of 5Rating 5.0
    I am a regular customer, they always take good care of me. and do a great job
  • 2 out of 5Rating 2.0
    I was lied to about the cost over the phone
  • 2 out of 5Rating 2.0
    Nothing wrong with person that helped, but I did pay for 1 day delivery and it took longer.
  • 5 out of 5Rating 5.0
    Team was very helpful and courteous.
  • 2 out of 5Rating 2.0
    I paid for 2 day shipping. The package I sent was delivered 5 days later.

*Exclusions apply. Visit fedex.com/onerate for details.