FedEx Office Print & Ship Center

8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 9:00 AM - 6:00 PM 12:00 PM - 6:00 PM
Day of the WeekHours
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Two-day retail shipping, one flat rate. FedEx One Rate®. Exclusions apply.

FedEx Office® Print & Ship Center at 114 W Franklin St, Chapel Hill NC

Printing a presentation? Shipping a gift? Need a new banner? At your local Chapel Hill, NC FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 114 W Franklin St

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.

Frequently asked questions (FAQs)

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Nearby locations

114 W Franklin St
Chapel Hill, NC
27516

Retail Customer Service Associate - FedEx Office

Posted 3/12/2025

Recent store reviews

  • 5 out of 5Rating 5.0
    Very satisfying
  • 2 out of 5Rating 2.0
    The 2 people working at the store were extremely nice. The computer system apparently failed to do what they were asking of it. I mailed a 30 lb. carton and it took me 30 minutes. It was a good thing that business was slow or there would have been alot of angry customers.
  • 5 out of 5Rating 5.0
    As a graphic designer in the wedding industry, we had a large last minute signage job for a wedding reception consisting of 3 large signs and smaller cards for various purposes and areas of the reception itself. This FedEx team did an outstanding job with communication and on-time production. We truly appreciated their kindness and patience, as well.
  • 5 out of 5Rating 5.0
    The staff were very helpful and pleasant. My order turned out exactly as specified and was delivered promptly. Great team, great service!
  • 5 out of 5Rating 5.0
    I was assisted in the preparation of a gift for an autistic grandchild. A picture was laminated and backed and mailed securely. The staff member was efficient and gracious! Thank you!
  • 3 out of 5Rating 3.0
    Employee not the most pleasant to deal with. Acted annoyed at my questions.
  • 4 out of 5Rating 4.0
    Made me go back to get an ID only to not even use it when I went back.
  • 4 out of 5Rating 4.0
    The team member was extremely helpful, however, I had to pay myself to ship a defective product back to the manufacturer. It wasn’t the FedEx members fault, the account number given to me was incorrect.
  • 5 out of 5Rating 5.0
    As always, well done
  • 3 out of 5Rating 3.0
    Team member cranky and said he could not look up my business account number so I had to pay out of pocket. Very unfriendly and unhelpful and said my package might be delivered damaged.
  • 1 out of 5Rating 1.0
    worst employees with rudest attitudes I've experienced in my life. send a plant in or go in undercover and you'll understand!
  • 5 out of 5Rating 5.0
    Was wonderful! She even helped me realize that what I was asking for was going to cost a lot of extra money beyond the original quote so that I wasn’t blindsided by significant extra charge, so that I could resize and resend the files for the original price quote. I was surprised and very thankful for this very thoughtful customer service!!
  • 5 out of 5Rating 5.0
    These were some of the most pleasant customer service experiences I have had in a long time. Toka who helped me in the morning and whom I had a little more interaction with was one of the most helpful people, solved with ease and grace all problems I brought up. Truly stellar. I had to come back later only because I wanted to confirm with employer whether ok to use the company account. Eli was also great—smiling, efficient, sensible—made it easy. Please recognize both of them in any way you can—they both made my day!
  • 5 out of 5Rating 5.0
    Good management
  • 5 out of 5Rating 5.0
    Everything was great, Mary was very helpful, managed a very busy store by herself!
  • 5 out of 5Rating 5.0
    She was extremely helpful in enabling me to print and laminate quickly and effectively, even when the printer didn’t read my USB correctly. Terrific experience.
  • 5 out of 5Rating 5.0
    Tina was incredibly helpful and did double check ahead of time on all details to confirm The final final product would be exactly as I expected! Her Attention to detail and communication throughout the process were outstanding. Very much, appreciated her help, and Due to her customer service plan to return for future orders
  • 5 out of 5Rating 5.0
    Toka did a fantastic job and got exeything perfect, confirming several times. She was really great when I needed help, and I will definitely be using them again!
  • 5 out of 5Rating 5.0
    Toka is always super helpful and accommodating. Thank you!
  • 5 out of 5Rating 5.0
    I have never used FedEx before. Wanted to ship something overnight. Turned out to be super easy. Took 5 minutes. Highly recommend.