FedEx Office Print & Ship Center

Amazon Returns now accepted at FedEx Office.
- Max package weight: 150 LB
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport photos
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers

FedEx can ship for less than the Post Office
FedEx Office® Print & Ship Center at 301 N Guadalupe St, Santa Fe NM
Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Santa Fe, NM FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

One rate fits all
FedEx can ship your packages for less than the Post Office. Overnight and two-day retail shipping, one flat rate. FedEx One Rate.*

Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.

Amazon returns
FedEx Office now accepts Amazon returns! Just start the return process through Amazon and choose FedEx Office as your drop off location. Then bring in your item and QR code to a participating store.

Banner, sign, & poster printing
Need a banner, sign, or poster for your next event or project? At FedEx Office, creating vibrant, custom prints is quick and easy, whether online or in-store.

All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Santa Fe.

Online printing services
Upload your files online and pick up your order at FedEx Office on 301 N Guadalupe St or any of our 2,000 locations. Discover a wide array of print products and convenient services.

Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.

FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.

Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.

Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.

Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.

FedEx Office® Print & Ship Center at 301 N Guadalupe St
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
Track the status of your FedEx package
Careers
Recent store reviews
- Thursday, October 1, 20261 out of 5Rating 1.0I am requesting immediate escalation and an internal investigation regarding the handling of my international FedEx shipment, tracking number 877232177306.
This shipment was an anniversary gift for my husband purchased from the official Galatasaray store in Turkey and shipped to my correct residential address in Santa Fe, New Mexico. I was contacted to pay $36.25 in duties and taxes, which I paid promptly.
The shipment subsequently arrived in Santa Fe but was not delivered. Tracking then indicated that my address was incorrect. This is not true. The address provided on the shipment is correct.
We live in an apartment complex with multiple reasonable delivery options. The driver could have attempted delivery to our apartment, used the package/mail facilities at the complex, or contacted the front office for assistance. I also received no phone call or email from FedEx informing me that there was a problem with the delivery or giving me an opportunity to retrieve the package. I would have been more than happy to pick it up locally if necessary, however, the package was not held for the 14 day period as per FedEx policy with an international shipment. It was not even help for 48 hours.
Instead, the shipment was removed from Santa Fe and apparently placed into the return process.
Since discovering this, I have made extensive efforts to recover my package. I have spoken with approximately five FedEx representatives and visited the local FedEx facility multiple times. I have been given conflicting explanations regarding both the location and status of the shipment. I have been told at different times that it was in Memphis, Olive Branch, “Overgoods,” and Santa Fe. I was also told that the package could not be released unless I contacted the seller.
Despite the fact that the delivery failure occurred within FedEx’s network, I did exactly that. My husband’s family contacted the Galatasaray store in Turkey, and the store advised that there was nothing it could do because the shipment was currently in FedEx’s possession.
My husband and I then returned to FedEx in person. We were subsequently given another explanation that the Memphis and Santa Fe locations had to determine which location would pay to send the shipment back. Eventually we spoke with the local manager, who was courteous and apologetic and showed us records indicating that this shipment has been scanned an extraordinary number of times. He is attempting to contact Memphis, but even he could not guarantee that the package could be recovered.
This situation is unacceptable.
The package reached its destination city. My address was correct. The requested import charges were paid. I was available and actively trying to receive the shipment. Yet rather than contacting me or allowing me an opportunity to retrieve it locally, FedEx moved the package out of Santa Fe and has subsequently been unable to provide a consistent explanation of its location or status.
This was also an anniversary gift that was intended to be a surprise for my husband. After exhausting my attempts to resolve the situation myself, I ultimately had to tell him about the gift so that he could assist me in trying to recover it. While I understand that FedEx cannot replace the sentimental circumstances surrounding the gift, this illustrates how significantly an avoidable delivery failure has escalated.
I am requesting the following:
Immediate identification of the shipment’s current physical location and the FedEx facility that presently has custody of it.
An immediate intercept of any return-to-sender movement and delivery of the shipment to me in Santa Fe at no additional charge.
A formal trace/investigation into how a correctly addressed international shipment that had already reached Santa Fe was classified as having an incorrect address and routed away from its destination.
Review of whether FedEx’s required procedures for an undeliverable international shipment—including any applicable hold period and attempts to contact the recipient—were followed.
Review of the unusually large number of scans and movements associated with this shipment.
Reimbursement of the $36.25 in duties/taxes if FedEx is unable to deliver the shipment to me.
Reimbursement of any additional shipping, customs, or related charges I incur if the merchandise has to be shipped from Turkey a second time because of FedEx’s handling of the original shipment.
Appropriate compensation for the service failure and the considerable amount of time required to attempt to correct it.
Written confirmation of the outcome of FedEx’s internal investigation and appropriate accountability if employees or facilities failed to follow required procedures.
I have documentation showing the correct delivery address, tracking history, payment of the import charges, and my attempts to resolve this matter.
At this point, I do not want another speculative explanation of where the shipment might be. - Tuesday, September 29, 20265 out of 5Rating 5.0The gentleman that helped me was extremely helpful and did a great job packaging the items
- Thursday, September 24, 20265 out of 5Rating 5.0He was clear and efficient.
- Friday, September 11, 20265 out of 5Rating 5.0I love working with this store, it is literally like an extension of my own office
- Friday, August 28, 20265 out of 5Rating 5.0the people who work at this location in Santa Fe, NM are always courteous, helpful and personable. I seem to be there once or twice per week for my business, and it's always a pleasure.
- Friday, August 28, 20265 out of 5Rating 5.0Brice did an excellent job listening to our needs and packaging everything for a safe delivery.
- Friday, August 14, 20265 out of 5Rating 5.0We will be back
- Friday, August 14, 20265 out of 5Rating 5.0Very professional and helpful.
- Tuesday, August 11, 20265 out of 5Rating 5.0The team works well and professionally. Great workers and well trained.
- Thursday, August 6, 20265 out of 5Rating 5.0Bruce is an excellent and professional employee
- Thursday, August 6, 20265 out of 5Rating 5.0Brice was most helpful patient and kind when we spoke on the phone, as well as Margaret in the store
- Wednesday, August 5, 20265 out of 5Rating 5.0Wonderful that you are open on Sunday
- Saturday, August 1, 20265 out of 5Rating 5.0This was an amazing experience. The gentleman that helped me actually knew what he was doing. He was friendly, helpful, and efficient. He understood my answers to his questions without asking me to repeat it several times. He had a brain and a personality, two characteristics often missing in "customer service" employees. Congratulations and thank you.
- Monday, July 27, 20265 out of 5Rating 5.0Santa Fe...Guadalupe office...excellent staff ! ! Will be doing all of my signage needs there...(they should get a raise)
- Thursday, July 16, 20265 out of 5Rating 5.0Everything went very smoothly.
- Sunday, July 12, 20264 out of 5Rating 4.0Routine experience. Fast, friendly service. Thanks!
- Thursday, June 25, 20265 out of 5Rating 5.0Nive
- Monday, June 22, 20265 out of 5Rating 5.0the manager was extremely helpful, getting a very heavy box from the car that I could not carry.
- Thursday, June 18, 20264 out of 5Rating 4.0I was uncomfortable with the$1000 limit of insurance. Pkgs got there fine. Service was great. But shipping two pkgs each insured at half the value was nerve wracking. I have never filed a claim and never want to. It just made me incredibly nervous.
- Friday, May 22, 20265 out of 5Rating 5.0Robert began my shipping checkout and then there was a medical situation, he calmly addressed it and then finished my checkout, always calm, well spoken and professional!
*Exclusions apply. Visit fedex.com/onerate for details.

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