Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
FedEx Office® Print & Ship Center at 5044 Glencrossing Way, Cincinnati OH
Printing a presentation? Shipping a gift? Need a new banner? At your local Cincinnati, OH FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
Two people looking at brochures and business cards at FedEx Office counter in Cincinnati located at 5044 Glencrossing Way.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 5044 Glencrossing Way or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 5044 Glencrossing Way in Cincinnati
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Cincinnati. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 5044 Glencrossing Way
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
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Careers
5044 Glencrossing Way
Cincinnati, OH
45238
*Get $20 off print order of $100 or more, before taxes, using promo code SAV123. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 1/23/23 to 1/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Friday, January 20, 20235 out of 5Rating 5.0Dan was great
- Friday, January 13, 20235 out of 5Rating 5.0Both workers were friendly, professional, and they were a great help!
- Friday, January 13, 20235 out of 5Rating 5.0Both female employees gave me tips on how to properly ship medical devices.
- Wednesday, January 11, 20235 out of 5Rating 5.0Maria was the only one working and taking care of four customers. She was professional, continued to communicate to all of us what the status of our order was in a cheerful and positive spirit!
- Saturday, January 7, 20235 out of 5Rating 5.0Kaylee was very customer service oriented, friendly and super helpful. She went above and beyond in suporting my needs. You need more Kaylees working for Fedex!
- Wednesday, January 4, 20235 out of 5Rating 5.0Awesome
- Saturday, December 31, 20225 out of 5Rating 5.0Upon entering the store I was promptly greeted by Damaria; "thanks for coming in & how can I help you." She went out of her way to help me in copying the picture & shrinking it down to size. Also helped me in cutting the appropriate size for another project. She definitely has GREAT customer skills, is friendly & very eager to help. She is a definite asset to FedEx.
- Friday, December 30, 20225 out of 5Rating 5.0DaMaria was SO sweet, helpful and friendly. She is going to go far! Her customer service was outstanding. Best service I’ve received at this store. Ever.
- Thursday, December 29, 20225 out of 5Rating 5.0i came in really confused but with dans help it was very easy and swiftly
- Tuesday, December 20, 20225 out of 5Rating 5.0I arrived at the store shortly after it opened. There was a young lady at the counter, working alone. She said she would have some help later that morning. She was so calm, professional and pleasant - even with a line of people to the door! She gave everyone attention, did not hurry anyone yet was efficient. She was just wonderful and FedEx should be quite happy to have such a great employee who helps customers and represents the company so well. Brava!
- Wednesday, December 14, 20225 out of 5Rating 5.0Dan was very patient and helpful and knowledgeable
- Wednesday, December 7, 20225 out of 5Rating 5.0The store was awesome!
- Friday, November 25, 20225 out of 5Rating 5.0Given that printing services are y experience at Glenway Crossing FedEx is always about the staff! DaMaria is always pure sunshine and joy! NOTHING deters her from always being very professional and personable! NO matter how long the line (and she is often the only one there), she greets everyone with a beautiful smile, offers quick resolutions to your requests, and wishes you a good day as you leave. During this day-before-Thanksgiving eve, there was high traffic; a UPS Carrier picking up more that 25 packages, 3-4 individuals in line and me at the copier not able to finds the 8.5.x 11 paper tray! Between the line of customers, Damaria (sp?) calmly can over and reset the copier and got me on my way! To a person, I heard each customer thank her for her help and several indicated that they were reset customers, as I am. Damaria is a special person. I am glad that she is there to always help!
- Wednesday, November 23, 20225 out of 5Rating 5.0The entire staff was awesome and helpful. My order was ready within 24 hours and was exactly what we discussed.
- Monday, November 21, 20225 out of 5Rating 5.0The staff was knowledgeable, friendly, helpful and patient. The store was neat and organized.
- Saturday, November 19, 20225 out of 5Rating 5.0Awesome customer service from Dan. Extremely helpful, knowledgeable and friendly. Great experience all around! Thanks so much!!
- Tuesday, November 15, 20225 out of 5Rating 5.0The staff at this store are so very friendly and accommodating!
- Sunday, November 13, 20224 out of 5Rating 4.0It was okay
- Saturday, November 12, 20225 out of 5Rating 5.0Kaylee was very kind and patient with me. She smiled at me when I came in the store while she was assisting another customer. That made me feel welcome. Kaylee clearly takes pride in her work and has a genuine respect for people. Thanks again Kaylee.
- Thursday, November 10, 20225 out of 5Rating 5.0Dan was extremely helpful and efficient to make sure my visit was top notch.