FedEx Office® Print & Ship Center at 3616 Stonecreek Blvd, Cincinnati OH

The female employee was very friendly and made me feel welcomed very knowledgeable and the service was very fast in and out great!!!

Nicole was AWESOME!!! She helped from the time i called and waited for me to send my email!! my labels were done so fast, I picked them up she was so so nice and i really don't give compliments or do surveys but she was definitely worth it!!! Definitely Awesome!! best service had in awhile!!!!

Quick and friendly customer service.

I tried to order online… I ordered 15 invitations, double sided 5x7 and 15 thank you cards double sided 4x6 with a template I bought off of Etsy that was formatted from Canva. Firstly when I tried submitting the order online it never showed submitted. It kept refreshing the page and still showing everything in my cart so I assumed it did not work after doing that 3 times and never getting an order number/confirmation…. A while later a lady called me and told me my order was ready…again I was shocked since I didn’t even know it submitted. She told me she had printed everything… instead of the invitations/ thank you cards being front and back she them but they were not double sided. So I had 30 invitations total (15 with the print that was supposed to be the front design and 15 with the print that was supposed to be the back design) and same for the thank you cards… I explained to her that is not what I wanted so she agreed to re print them and call when they were ready. I was very grateful for her being so kind. I got the call they were ready to be picked up on Saturday and went to pick them up Monday. I get to the store to pick up my invitations (I live 30 min away) and all of my invitations and thank you cards were printed as 8x11! Entire sheets of paper…. Again, not what I asked for. I wanted 5x7 double sided invitations and 4x6 double sided thank you cards. She again said they would re make them…. I came the next day to pick them up and all of my invitations and thank you cards were now double sided but 4x6…. No envelopes were given with them either. I asked about envelopes and the girl told me I could buy them from the front of the store. So I ended up with 5x7 envelopes and 4x6 invitations…. After 3 reprints and 2 trips to the site I decided to give up on them ever getting them right… I then paid $74.30 for an order I was disappointed with. I did this same process with staples for my other sons birthday in April and it was correct the first time and for $45. I will go back there in the future even though it’s 15 min further from my house.

My visit was wonderful Nicole was very helpful and got to me in a timely manner and made sure I was taken care of and got me in and out of the store quickly. She gave off really good vibes she was high energy and was very polite

Nicole was very polite to all of the customers and multi-tasked 5 customers near closing by herself and still kept a smile on her face! Excellent customer service skills! Nicole did her best to make sure that everyone was acknowledged and serviced in a timely manner despite the fact that she was the only worker in the store. Kudos to Nicole 👏🏾👏🏾🙌🏾🙌🏾

The associate was very cordial and took care of my service quickly and efficiently. This store is by far my favorite in the Cincinnati area. I do field service and our company uses FedEx for our shipping needs. This store is always quick to get in and out of, even when many customers are present. The employees are efficient and friendly.

Damaria was friendly and knowledgeable. I feel my package is good hands whenever she's there!

Explained self service machine. He was patient and helpful.

Pete has turned into a real pro. Ive used that location for almost 20 years now and he is one of the best rep,s Ive dealt with.

I love the people who work at the Colerain FedEx! They are kind, patient and do great work!

Damaria was very friendly and helpful with getting my package ready to send.

Nicole was super helpful the entire time. I had messed up my order and she helped me get it taken care with lots of kindness and patience. I just felted really helped

I’m printing wedding programs for my daughter that I’ve personally designed and Peter was very patient with me trying to get the program to like up perfectly. In todays world this type of service is hard to come by.

Damaria has excellent customer service skills and corrected my shipping mishap with efficiency and concern!

Peter was knowledgeable and kind and friendly

Respectful very professional and friendly

Manager of the store was extremely helpful

Rob was very knowledgeable and personable

Customer service coached me through the whole process.