FedEx Office Print & Ship Center
Customer Support
Amazon Returns now accepted at FedEx Office.
- Max package weight: 150 LB
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport photos
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers
Shipping services
FedEx can ship for less than the Post Office
FedEx Office® Print & Ship Center at 1033 Easton Rd, Willow Grove PA
Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Willow Grove, PA FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.
One rate fits all
FedEx can ship your packages for less than the Post Office. Two-day retail shipping, one flat rate. FedEx One Rate.*
Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.
Amazon returns
FedEx Office now accepts Amazon returns! Just start the return process through Amazon and choose FedEx Office as your drop off location. Then bring in your item and QR code to a participating store.
Banner, sign, & poster printing
Need a banner, sign, or poster for your next event or project? At FedEx Office, creating vibrant, custom prints is quick and easy, whether online or in-store.
All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Willow Grove.
Online printing services
Upload your files online and pick up your order at FedEx Office on 1033 Easton Rd or any of our 2,000 locations. Discover a wide array of print products and convenient services.
Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.
FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.
Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.
Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
FedEx Office® Print & Ship Center at 1033 Easton Rd
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
Track the status of your FedEx package
Recent store reviews
- Friday, May 1, 20261 out of 5Rating 1.0I was sending two flat letter envelopes from PA to NJ. The employee stepped outside to finish a personal phone call. I waited patiently. When he returned to help me, I showed a valid USPassport for the required ID. The employee stated he could not use the ID because it was not scannable. I told him I have successfully used my passport in the past. He attempted to scan it and turned the store screen around to me to show me the error message and stated there was no way to scan it. He told me I needed a driver’s license. I asked for a store card and stepped outside to call FedEx #800 Customer Service. I was on the call for 30 minutes, transferred three times and eventually reached someone that understood the situation and said that a valid USPassport was a valid ID. She asked me to hold while she called the store. I stepped back inside the store and the FedEx employee told me that he was the only person in the store and I could call as much as I wanted. I told him I wasn’t calling the store, I was on the line with customer service. At that point, you want to answer the phone, but it stopped ringing because it had been so long. The woman from FedEx customer service came back onto the line at the same time the in-store employee told me he could help me. I asked him if he knew how to use a valid US passport for ID and he said yes. I told him I had the customer service representative on the line, did he need me to ask for details in order to proceed? He said no. I hung up with FedEx customer service. Then another customer came into the store behind me and he told the gentleman that he had to help me by manually entering information and it would take 15 to 20 minutes. I offered to let the gentleman go in front of me and he said he had a bit of a situation. The FedEx employee then said are you sure it’s going to be a good 15 to 30 minutes? The FedEx employee then began to help me and I was out of the store and under 10 minutes. I asked him if there was a miscommunication or something I could’ve said earlier and he said no. I did not want an altercation and had the valid receipts for my two packages so I left the store. While he was typing my order into the system, another customer came in and he directed him to the Fort Washington FedEx location. I told him I usually go there and he told me that’s where I should go in the future and ask why I was at his store. “I would go where you are familiar.” I was flustered and explained I was in the area and his location was the closest. I would like to also state that he was very friendly when I first arrived and directed me to the self-service labeling machine. I explained that I needed a flat envelope and did not have a preaddressed label to use. While I was preparing my envelopes, he was very agreeable and friendly to everyone that used the self service machine and had a prepared package with a label already attached.
- Monday, April 13, 20265 out of 5Rating 5.0will continue to utilize these services!
- Monday, March 30, 20265 out of 5Rating 5.0Very pleased with everyone whom I had contact with.
- Friday, March 6, 20265 out of 5Rating 5.0I think the clerk’s name was Brad. He was very helpful & provided packaging. And since I had already put very specific delivery instructions on the package (which were necessary & would not have all fit on the label) he allowed that to stay in addition to the FedEx label.
- Wednesday, March 4, 20261 out of 5Rating 1.0Shipment is not delivered with receiptant name conflict at the destination. I am requesting to change the receiptant name as shown in their identification card. But got denied and shipment is on hold now no one is helping to release the shipment
- Tuesday, February 10, 20265 out of 5Rating 5.0It was excellent and the person went above and beyond to deliver what I needed.
- Wednesday, February 4, 20265 out of 5Rating 5.0The cleric was very helpful
- Friday, January 2, 20265 out of 5Rating 5.0Excellent customer service by representative listed above.
- Friday, January 2, 20261 out of 5Rating 1.0I paid for a two day Shippment which should have been delivered Wednesday December 31, 2025. My aunt ended up in the emergency room on New Year’s day because she missed her medication, which was in the package coming from Walgreens. The package was not delivered until the afternoon of January 2, 2026. This makes me very upset, because I paid extra for a service I never received. My family is going to have a ER co-pay, but thank God my aunt is feeling better.
- Monday, November 24, 20255 out of 5Rating 5.0Everyone was helpful and there was no wait at all.
- Tuesday, November 18, 20251 out of 5Rating 1.0That wasn't too bad
- Monday, November 3, 20255 out of 5Rating 5.0I wish I knew the name of the young man who helped me because he was very helpful to me, and to those who were coming in after me. He acknowledged them while not neglecting me.
- Wednesday, October 29, 20255 out of 5Rating 5.0Please identify the person who helped me. His customer service skills were very professional and efficient. It was a very good experience
- Wednesday, August 13, 20254 out of 5Rating 4.0Two of the associates were not very helpful but the last visit he was great. Very very helpful and pleasant. I think I named was TJ
- Thursday, July 31, 20255 out of 5Rating 5.0Extremely knowledgeable and friendly.
- Thursday, July 31, 20255 out of 5Rating 5.0Amazing service and decent price!
- Monday, July 28, 20255 out of 5Rating 5.0I feel awful that I do not remember either the male or female associates that were both so kind and helpful, but it was 2:32pm on 7/23 that I came in the Willow Grove FedEx office location to overnight payment to the funeral home for my mother - both associates were kind, compassionate and professional. It made a very sad reality just a little better and small things like that are what truly make valuable team members - please give them the recognition they deserve. Thank you!
- Thursday, July 24, 20255 out of 5Rating 5.0Even though I cannot remember the representative that helped me out in the fed ex office at the time, but he was very courteous and helping all the customers that we had at the time he was the only one that was assisting two people at the same time kudos to him and I hope I have him again when I go back to the office thank you.
- Monday, July 7, 20255 out of 5Rating 5.0The staff at the store are friendly,knowledgeable, and very helpful.I am fortunate to have your store close by.
- Monday, June 16, 20251 out of 5Rating 1.0Xavier was waiting on 3 people at once that had me waiting in between costumers over and over and over!
*Exclusions apply. Visit the One Rate page to learn more.