FedEx Office Print & Ship Center

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Amazon Returns now accepted at FedEx Office.

Get directions to FedEx Office Print & Ship Center at 251 Franklin Rd Brentwood, TN
Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Overnight and two-day shipping. FedEx One Rate®. Exclusions apply.*

FedEx Office® Print & Ship Center at 251 Franklin Rd, Brentwood TN

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Brentwood, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 251 Franklin Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

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Nearby locations

Recent store reviews

  • 5 out of 5Rating 5.0
    The young man that waited on me was thorough and patient. I was using a corporate discount and he went over various pricing options. He also took notice to what I was shipping and took time to wrap my fragile items, and they arrived early and intact. He was phenomenal
  • 2 out of 5Rating 2.0
    The team member was very helpful but I was dissatisfied because although the pickup closed at 12 noon (I went to the store in the morning), I was told that no one would pickup that day. However, I was promised that the package to my son would arrive at the destination at 10:30 am the following Monday. My son is a cruise line singer for Carnival. The package contained his medication. The ship was to launch at 1:30 pm the same day. I thought that with what I was told that he would get his medication in time. The first response from FedX was that the location given was not correct. Then I received a second message that said they delivered the package after 1:30 pm. This is very disappointing for me and my son.
  • 4 out of 5Rating 4.0
    I had a complicated order with 9 boxes to be shipped and a request for return labels. Niecy was patient and organized but ran into an issue when going to print the return labels, as the system does not allow to go back to a screen and/or easily create the labels in a multi-shipment. The entire process took an hour because a lot had to be re-done in order to get the return labels but she got it done with a smile. Sounds like the system could use some updates, as I've run into this issue many times.
  • 1 out of 5Rating 1.0
    They didn’t get the package there when they promised and this was time sensitive. 57 dollars
  • 5 out of 5Rating 5.0
    I got there right when the store opened assuming I’d be there for hours. Trying to figure out if FedEx office could actually help me. Michelle was beyond amazing. She had it all figured out within 25 minutes and had me looking and asking questions a little bit later in the day. I would highly recommend this location to anyone and I especially commend Michelle for helping me and giving me an amazing finished product.
  • 5 out of 5Rating 5.0
    Store was neat and clean. Customer representatives courteous and knowledgeable. Product turnaround excellent. Final product exceeded expectations.
  • 2 out of 5Rating 2.0
    One window was training employee at 2pm and had to wait 15+ minutes
  • 5 out of 5Rating 5.0
    All the employees I dealt with were friendly and helpful.
  • 5 out of 5Rating 5.0
    Cenzie went above and beyond to help. She gave exceptional customer service and put her effort and energy into our project. She was dedicated to doing it right. We have been so very pleased with the final products.
  • 5 out of 5Rating 5.0
    Excellent experience. Package delivered in 24 hours . Son was very helpful
  • 5 out of 5Rating 5.0
    Visit to the store has always been great! The individual who helped me had dark hair, gold glasses and wore the same bracelet on each hand! He was awesome! One thing to note on Fedexs phone system, it is literately impossible to get someone on the phone when calling the corporate number would love to have real people to talk to! This store is awesome :)
  • 3 out of 5Rating 3.0
    I went in on the 17th to have very simple things printed laminated and cut. I told him I was not in a rush to get them back. I went back 10 days later because I have not received a call like they said they would call and my order was nowhere to be found. I spoke with the same woman. She told me she remembered my order and it was not done. I had to wait another 48 hours to receive my order.
  • 5 out of 5Rating 5.0
    This is my 2nd time in the store and I really liked the excellent service and attention.
  • 5 out of 5Rating 5.0
    It was great. I will be back.
  • 4 out of 5Rating 4.0
    Luis was very helpful and patient when answering the questions I had about the best way to send my documents.
  • 5 out of 5Rating 5.0
    Brentwood store was awesome!!! Two ladies helped me and were knowledgeable and kind. Having said that, I was at the Brentwood store because a lady (long brown hair pony tail on the side) at the Franklin store was beyond rude. She was impatient and down right rude. I will never use that store again for fear she will be the one who helps me or for that matter did nothing to help me.
  • 5 out of 5Rating 5.0
    Luis was efficient, kind, and patient. I have a hearing loss, so I asked him to repeat himself several times. VERY grateful!
  • 5 out of 5Rating 5.0
    The young man that assisted me was very patient and helpful. I greatly appreciate his assistance, including explanations of how I could expect the delivery process to proceed.
  • 5 out of 5Rating 5.0
    Terrific customer service
  • 5 out of 5Rating 5.0
    Cenzie was phenomenal. I had a PDF of a 300 page book of sheet music that I wanted to be printed and spiral bound, and I needed to have it printed for an event in 3 hours. She helped me get my order put in and got it ready for me within an hour. She was very hospitable and helpful.

*Exclusions apply. Visit fedex.com/onerate for details.