FedEx Office Print & Ship Center

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Amazon Returns now accepted at FedEx Office.

Get directions to FedEx Office Print & Ship Center at 251 Franklin Rd Brentwood, TN
Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Two-day shipping, one flat rate. FedEx One Rate®. Exclusions apply.

FedEx Office® Print & Ship Center at 251 Franklin Rd, Brentwood TN

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Brentwood, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 251 Franklin Rd

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

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Nearby locations

251 Franklin Rd
Brentwood, TN
37027

Retail Customer Service Associate - FedEx Office

Posted 6/10/2026

Recent store reviews

  • 5 out of 5Rating 5.0
    I had multiple packages I needed to send and the FedEx team member was so helpful. I appreciated the fact that she explained why it had to be in multiple transactions and was patient as we entered the individual transactions. She also explained to me how I could generate these labels from home the next time i needed to send them out. This is not my first visit to the Brentwood store and everyone there is OUTSTANDING!!! Thank you for being my one stop shop for printing, shipping and Amazon returns.
  • 4 out of 5Rating 4.0
    The first pick up was great. No issues and Neicy (sp?) was very polite, patient and helpful throughout my order process. The 2nd pick up had some issues with the wrong charge on the invoice. They were very busy and I had to wait to get the problem solved but it was handled and corrected to my satisfaction. The print jobs look beautiful!
  • 5 out of 5Rating 5.0
    This store is always very willing to help with projects and solve problems. Love the staff!
  • 2 out of 5Rating 2.0
    I needed photocopies on cardstock. I assumed I could walk in and have this simple task done while I waited. Instead I had to come back. When I picked up the order the employee mentioned they had to take apart the spiral binding to make the photocopies. They did a great job but it was completely unnecessary. It wouldn’t have made any difference if the spiral would’ve shown up in the copies. What did make a difference to me was having to come back with my 3 kids. That made a huge difference. When I was told my copies were going to take 5 hours to make, I pushed backed and asked if she couldn’t just do them while I waited. I was told there were other projects in line ahead of me. I’ve used FedEx for bigger “project” orders before so I do understand but these were copies, copies that didn’t need perfection because we were cutting out the images. I would be willing to bet that had the copies just been made, without all the unnecessary work of taking the spiral out, that the amount of time that “project” took your employee was far less than the time it took me to load my kids into my car, drive to your store, unload, deal with your staff, load back up and then do it all over again. I am not sure what the feedback here is exactly other than it seems there should be the ability for staff to be able to make the decision to take the 5 minutes to make a photocopy over making the customer come back, right? I understand not being able to prioritize a project that’s going to take an hour but mine would have taken 10 minutes max.
  • 5 out of 5Rating 5.0
    As someone who has never been there to ship anything and was clueless, I was made to feel at ease and was treated with courtesy and calmness; great for an 83 year old man!
  • 5 out of 5Rating 5.0
    Great customer service!
  • 5 out of 5Rating 5.0
    Great people great place
  • 5 out of 5Rating 5.0
    Great experience, very helpful worker.
  • 5 out of 5Rating 5.0
    The Brentwood FedEx store is stellar. Phylecia and the team consistently amaze customers with their spectacular customer service. They are truly an unsurpassed organization in their quality and service. While there are many options for express mailing in my area, I now only go to the FedEx Brentwood service center.
  • 5 out of 5Rating 5.0
    Easy to communicate with
  • 5 out of 5Rating 5.0
    Thank you
  • 5 out of 5Rating 5.0
    Excellent team
  • 5 out of 5Rating 5.0
    I am 80 years and whoever the employee who helped me was kind and patient and knowledgeable. It was a little more expensive than I had thoughtful but I will use FedEx from now on because of the service I received. Customer service is so important and you are #1 in my book
  • 5 out of 5Rating 5.0
    Very pleasantly satisfied
  • 5 out of 5Rating 5.0
    The service was impeccable and Alindria was so helpful... She deserves recognition for being so kind and patient with clients!
  • 5 out of 5Rating 5.0
    It was a very good experience. The person who helped me was very helpful and easy to work with.
  • 5 out of 5Rating 5.0
    Customer service was the BEST… Name might be Jason@!?
  • 5 out of 5Rating 5.0
    Superb
  • 5 out of 5Rating 5.0
    Extremely helpful staff!!!
  • 5 out of 5Rating 5.0
    A person who assisted me was excellent. She was on duty at the Brentwood FedEx on Saturday, March 7. She was very energetic, made suggestions that made my project better, simplify the process, very knowledgeable, and got it ready for a birthday gift in record time.

*Exclusions apply. Visit the One Rate page to learn more.