FedEx Office Print & Ship Center

Amazon Returns now accepted at FedEx Office.
- Max package weight: 150 LB
Printing services- Copy & print services
- Self-service copying, faxing, and scanning
- Shredding services
- Computer all access stations
- Free Wi-Fi hotspot
- Passport photos
- Direct mail services
- Architecture, construction, & engineering prints
- Print business cards, flyers, postcards, labels
- Print banners, signs, and posters
- Promotional products
- Custom branded boxes & padded mailers

FedEx can ship for less than the Post Office
FedEx Office® Print & Ship Center at 251 Franklin Rd, Brentwood TN
Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Brentwood, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

One rate fits all
FedEx can ship your packages for less than the Post Office. Overnight and two-day retail shipping, one flat rate. FedEx One Rate.*

Copy and print services
Copy, print, and scan with our self-serve machines. With FedEx Office® Print & Go, print quickly and easily from the cloud, USB, or email.

Amazon returns
FedEx Office now accepts Amazon returns! Just start the return process through Amazon and choose FedEx Office as your drop off location. Then bring in your item and QR code to a participating store.

Banner, sign, & poster printing
Need a banner, sign, or poster for your next event or project? At FedEx Office, creating vibrant, custom prints is quick and easy, whether online or in-store.

All access stations & wi-fi
Check email, browse the web, print copies, or scan photos at all access stations. Enjoy free AT&T Wi-Fi access at FedEx Office in Brentwood.

Online printing services
Upload your files online and pick up your order at FedEx Office on 251 Franklin Rd or any of our 2,000 locations. Discover a wide array of print products and convenient services.

Passport photos & expedited services
Apply online for expedited passports, rushed passport renewals, and expedited travel visas. Plus, conveniently get your passport photos taken and printed in-store.

FedEx Office Online Notary
Get your personal and professional documents electronically notarized anytime. FedEx Office Online Notary with NotarizeSM is safe, fast, and entirely remote.

Corporate business solutions
FedEx Office is your end-to-end printing, parcel management, and shipping solutions provider. Through one-on-one consultations, we customize solutions for your needs.

Packing & shipping services
Have something fragile? No packing materials on hand? Short on time? Bring it to us. Choose from over 2,000 locations offering packing and shipping services.

Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.

FedEx Office® Print & Ship Center at 251 Franklin Rd
Frequently asked questions (FAQs)
Answers to your FedEx Office Print & Ship Center questions
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Recent store reviews
- Friday, September 18, 20265 out of 5Rating 5.0The young man that waited on me was thorough and patient. I was using a corporate discount and he went over various pricing options. He also took notice to what I was shipping and took time to wrap my fragile items, and they arrived early and intact. He was phenomenal
- Thursday, September 17, 20262 out of 5Rating 2.0The team member was very helpful but I was dissatisfied because although the pickup closed at 12 noon (I went to the store in the morning), I was told that no one would pickup that day. However, I was promised that the package to my son would arrive at the destination at 10:30 am the following Monday. My son is a cruise line singer for Carnival. The package contained his medication. The ship was to launch at 1:30 pm the same day. I thought that with what I was told that he would get his medication in time. The first response from FedX was that the location given was not correct. Then I received a second message that said they delivered the package after 1:30 pm. This is very disappointing for me and my son.
- Tuesday, September 15, 20264 out of 5Rating 4.0I had a complicated order with 9 boxes to be shipped and a request for return labels. Niecy was patient and organized but ran into an issue when going to print the return labels, as the system does not allow to go back to a screen and/or easily create the labels in a multi-shipment. The entire process took an hour because a lot had to be re-done in order to get the return labels but she got it done with a smile. Sounds like the system could use some updates, as I've run into this issue many times.
- Tuesday, September 15, 20261 out of 5Rating 1.0They didn’t get the package there when they promised and this was time sensitive. 57 dollars
- Saturday, September 5, 20265 out of 5Rating 5.0I got there right when the store opened assuming I’d be there for hours. Trying to figure out if FedEx office could actually help me. Michelle was beyond amazing. She had it all figured out within 25 minutes and had me looking and asking questions a little bit later in the day. I would highly recommend this location to anyone and I especially commend Michelle for helping me and giving me an amazing finished product.
- Thursday, September 3, 20265 out of 5Rating 5.0Store was neat and clean. Customer representatives courteous and knowledgeable. Product turnaround excellent. Final product exceeded expectations.
- Friday, August 28, 20262 out of 5Rating 2.0One window was training employee at 2pm and had to wait 15+ minutes
- Monday, August 24, 20265 out of 5Rating 5.0All the employees I dealt with were friendly and helpful.
- Tuesday, August 18, 20265 out of 5Rating 5.0Cenzie went above and beyond to help. She gave exceptional customer service and put her effort and energy into our project. She was dedicated to doing it right. We have been so very pleased with the final products.
- Monday, August 3, 20265 out of 5Rating 5.0Excellent experience. Package delivered in 24 hours . Son was very helpful
- Monday, August 3, 20265 out of 5Rating 5.0Visit to the store has always been great! The individual who helped me had dark hair, gold glasses and wore the same bracelet on each hand! He was awesome! One thing to note on Fedexs phone system, it is literately impossible to get someone on the phone when calling the corporate number would love to have real people to talk to! This store is awesome :)
- Monday, August 3, 20263 out of 5Rating 3.0I went in on the 17th to have very simple things printed laminated and cut. I told him I was not in a rush to get them back. I went back 10 days later because I have not received a call like they said they would call and my order was nowhere to be found. I spoke with the same woman. She told me she remembered my order and it was not done. I had to wait another 48 hours to receive my order.
- Friday, July 31, 20265 out of 5Rating 5.0This is my 2nd time in the store and I really liked the excellent service and attention.
- Wednesday, July 29, 20265 out of 5Rating 5.0It was great. I will be back.
- Monday, July 27, 20264 out of 5Rating 4.0Luis was very helpful and patient when answering the questions I had about the best way to send my documents.
- Thursday, July 23, 20265 out of 5Rating 5.0Brentwood store was awesome!!! Two ladies helped me and were knowledgeable and kind. Having said that, I was at the Brentwood store because a lady (long brown hair pony tail on the side) at the Franklin store was beyond rude. She was impatient and down right rude. I will never use that store again for fear she will be the one who helps me or for that matter did nothing to help me.
- Tuesday, June 30, 20265 out of 5Rating 5.0Luis was efficient, kind, and patient. I have a hearing loss, so I asked him to repeat himself several times. VERY grateful!
- Wednesday, June 24, 20265 out of 5Rating 5.0The young man that assisted me was very patient and helpful. I greatly appreciate his assistance, including explanations of how I could expect the delivery process to proceed.
- Wednesday, June 24, 20265 out of 5Rating 5.0Terrific customer service
- Friday, June 19, 20265 out of 5Rating 5.0Cenzie was phenomenal. I had a PDF of a 300 page book of sheet music that I wanted to be printed and spiral bound, and I needed to have it printed for an event in 3 hours. She helped me get my order put in and got it ready for me within an hour. She was very hospitable and helpful.
*Exclusions apply. Visit fedex.com/onerate for details.

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