FedEx Office Print & Ship Center

box

Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Overnight and two-day shipping. FedEx One Rate®. Exclusions apply.*

FedEx Office® Print & Ship Center at 3021 Mallory Lane, Franklin TN

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Franklin, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 3021 Mallory Lane

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

Answers to your FedEx Office Print & Ship Center questions

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

3021 Mallory Lane
Franklin, TN
37067

Retail Customer Service Associate - FedEx Office

Posted 8/21/2026

Recent store reviews

  • 4 out of 5Rating 4.0
    When the store opened, there was only one person working with a long line of people. Some people had very long requests. When the girl finally came in at about 8:20, she was not in any hurry to help people. She also told me I could pay a rush fee to have my order ready by 12:00 p.m. She did not clarify that a rush fee was because it was going to be done that day, she made it seem like it was because of the 12:00 p.m. job. When I called in at 2:00 p.m. to see if my order was ready, they said they didn't start on it and it wouldn't be ready till the end of the day. When I told them about the 12:00 p.m. deadline, they said they didn't have any idea who or what I was talking about. When I ended up picking up my order that night, the same girl that helped me in the morning, was the same one who gave me my order without apologizing for the miscommunication.
  • 5 out of 5Rating 5.0
    NA
  • 5 out of 5Rating 5.0
    Great Store.
  • 5 out of 5Rating 5.0
    The girl that helped me I believe was the manager. She was lovely
  • 5 out of 5Rating 5.0
    Appreciate the willingness to help, understand the project, and offer suggestions to achieve an excellent result.
  • 5 out of 5Rating 5.0
    I was well-informed and helped in every way.
  • 3 out of 5Rating 3.0
    Called the store to check if my order would be ready at the time that I was quoted, the associate said "oh, I'll get started with that". Got to the store 40 min later and they had not started on the job. Slightly frustrating.
  • 5 out of 5Rating 5.0
    Manger seeing a few people in line so he jumped into action and ran the register himself didn’t ask a employee to do it
  • 5 out of 5Rating 5.0
    Devon was so amazing in helping me with my print order. She’s so patient and explained every step with me. Everything came out perfect!
  • 5 out of 5Rating 5.0
    Lydia and the entire team at this store are outstanding! A pleasure to do business with. Out of all the stores I’ve visited, this one is a 10+++
  • 5 out of 5Rating 5.0
    A very positive experience. Thank you
  • 1 out of 5Rating 1.0
    I have a client that I’ve lost because I sent them there and they made them pay even though I’ve already given them my card and then when I called them about it to have them refund my client the $80 they charged my card afterwards so they obviously had the card the whole time and it was because they said that they had a new team member that wasn’t used to the rules and so at that point, I would think that they would’ve just given me the 48 1/2 x 11 brochure is for free but no they ruined my day completely and lost me a client
  • 5 out of 5Rating 5.0
    Lydia was an excellent FedEx representative. Lydia has a can do attitude, with professionalism. I will use this fedex office again as long as it's with lydia.
  • 5 out of 5Rating 5.0
    Great team
  • 5 out of 5Rating 5.0
    Great
  • 5 out of 5Rating 5.0
    Everyone was very nice considering how busy they are. They worked hard to meet everyone's needs.
  • 5 out of 5Rating 5.0
    Excellent customer service and package arrived safely and on time. I was very pleased.
  • 4 out of 5Rating 4.0
    Devon knowledgeable and helpful
  • 5 out of 5Rating 5.0
    Excellent . Went beyond what was expected! Great customer service
  • 5 out of 5Rating 5.0
    I visit this store fairly often, mailing small packages to New York, El Paso, Charlotte, NC and similar, to my retirement servers. The staff is friendly, helpful, competent, and professional.

*Exclusions apply. Visit fedex.com/onerate for details.