FedEx Office Print & Ship Center

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Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Overnight and two-day shipping. FedEx One Rate®. Exclusions apply.*

FedEx Office® Print & Ship Center at 3021 Mallory Lane, Franklin TN

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Franklin, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 3021 Mallory Lane

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

Answers to your FedEx Office Print & Ship Center questions

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

3021 Mallory Lane
Franklin, TN
37067

Retail Customer Service Associate - FedEx Office

Posted 10/19/2026

Recent store reviews

  • 5 out of 5Rating 5.0
    Knowledgeable clerk. Made great suggestions.
  • 5 out of 5Rating 5.0
    I wish I could remember the ladies name but she has helped me several times and is excellent at her job and very nice.
  • 1 out of 5Rating 1.0
    They were very slow and didn’t know what they were doing. It took several days before the package was sent. I had them pack it and it arrived at it destination broken.
  • 5 out of 5Rating 5.0
    Lady was very helpful. It has been years since I’ve needed your services, so the process was new to me and very painless. Thank you
  • 5 out of 5Rating 5.0
    Your Franklin, TN store is staffed with the kindest, most helpful people.I cannot count on UPS, and I certainly can't count on the 7SPS
  • 5 out of 5Rating 5.0
    Sarah helped me so much!
  • 5 out of 5Rating 5.0
    Very good experience,helpful and knowledgeable.
  • 5 out of 5Rating 5.0
    Mike was extremely helpful with both my domestic and international shipments. He made the experience really great.
  • 1 out of 5Rating 1.0
    Receipt#THAKS00441763. I called store to ask if I could send print/laminate in because I had a flight. Salesperson (girl that's been there for 20 years) said no, I could bring in and they could do for me. When I arrived, salesperson said I should have sent in and I told him she didn't allow me to. I waited in line and at my turn, she said it would be awhile and she would charge me a rush fee. I told her she told me not to send it in. She literally had me stand to the side and I waited for her to wait on several customers. I had to get back in line and wait again to have her check to see if she received my email with my project and print. She was rude, acted like I was a burden and she had zero sense of urgency to help. I will not come here again to use your services based off your customer service. My husband went and did a whole return st Lowe's, called in food and picked up and came back for me and she was just starting my project.
  • 5 out of 5Rating 5.0
    Visit this store fairly often, mostly for self scan and print. People and equipment are awesome. In fact, recently passed on buying an HP color printer as FedEx Office is a better and more cost efficient resource.
  • 5 out of 5Rating 5.0
    Mike knew exactly what to do to pack my china! I felt confident it would arrive safely!
  • 5 out of 5Rating 5.0
    Very busy store but staff provided excellent service & were very patient!
  • 3 out of 5Rating 3.0
    Fed Ex packages not available to prepare shipment while waiting. Automated service not operational. Service counter people working diligently to handle customers however they appeared to need more staffing during this time.
  • 5 out of 5Rating 5.0
    Everything was fine but SO EXPENSIVE!
  • 5 out of 5Rating 5.0
    All good.
  • 4 out of 5Rating 4.0
    When the store opened, there was only one person working with a long line of people. Some people had very long requests. When the girl finally came in at about 8:20, she was not in any hurry to help people. She also told me I could pay a rush fee to have my order ready by 12:00 p.m. She did not clarify that a rush fee was because it was going to be done that day, she made it seem like it was because of the 12:00 p.m. job. When I called in at 2:00 p.m. to see if my order was ready, they said they didn't start on it and it wouldn't be ready till the end of the day. When I told them about the 12:00 p.m. deadline, they said they didn't have any idea who or what I was talking about. When I ended up picking up my order that night, the same girl that helped me in the morning, was the same one who gave me my order without apologizing for the miscommunication.
  • 5 out of 5Rating 5.0
    NA
  • 5 out of 5Rating 5.0
    The girl that helped me I believe was the manager. She was lovely
  • 5 out of 5Rating 5.0
    Great Store.
  • 5 out of 5Rating 5.0
    I was well-informed and helped in every way.

*Exclusions apply. Visit fedex.com/onerate for details.