FedEx Office Print & Ship Center

box

Amazon Returns now accepted at FedEx Office.

Store information
  • Max package weight: 150 LB

FedEx can ship for less than the Post Office

Two-day shipping, one flat rate. FedEx One Rate®. Exclusions apply.

FedEx Office® Print & Ship Center at 3021 Mallory Lane, Franklin TN

Printing a presentation? Shipping a gift? Returning an Amazon item? Your local Franklin, TN FedEx Office can copy, print, pack, ship, and handle Amazon returns with QR code drop-off. Start your return on Amazon and select FedEx Office as your drop-off location, then bring in your item and QR code. No box or label needed for eligible returns. We can even hold your FedEx delivery for convenient pickup when you're ready.

A customer in front of FedEx Office

FedEx Office® Print & Ship Center at 3021 Mallory Lane

FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx shipping, Hold at FedEx Location, packing services backed by the FedEx Office® Packing Pledge, and convenient Amazon returns with QR code drop-off. To return an item here, start your return on Amazon and select FedEx Office as your drop-off location.

Frequently asked questions (FAQs)

Answers to your FedEx Office Print & Ship Center questions

Track the status of your FedEx package

Enter a FedEx tracking or door tag number below.

Nearby locations

3021 Mallory Lane
Franklin, TN
37067

Retail Assistant Manager - FedEx Office

Posted 5/6/2026

Recent store reviews

  • 5 out of 5Rating 5.0
    Excellent customer service and package arrived safely and on time. I was very pleased.
  • 4 out of 5Rating 4.0
    Devon knowledgeable and helpful
  • 5 out of 5Rating 5.0
    Excellent . Went beyond what was expected! Great customer service
  • 5 out of 5Rating 5.0
    I visit this store fairly often, mailing small packages to New York, El Paso, Charlotte, NC and similar, to my retirement servers. The staff is friendly, helpful, competent, and professional.
  • 5 out of 5Rating 5.0
    Great service
  • 5 out of 5Rating 5.0
    All was Great
  • 2 out of 5Rating 2.0
    No sense of urgency. Staff wanders around slowly even when a long wait line is forming. None of the employees seem motivated and they are indifferent to customer service. No different than going to a post office with a bunch of lackadaisical union workers.
  • 5 out of 5Rating 5.0
    Lydia's expertise and willingness to go out of her way to make sure my project was successful saved the day for me! I can not praise her enough!
  • 5 out of 5Rating 5.0
    FedEx has printed several things for me when hosting birthday parties and baby showers. They are always so helpful, so communicative, and so quick to prepare my order. The finished product always exceeds my expectations. The staff is always incredibly helpful and kind, making sure I’m satisfied before I leave.
  • 5 out of 5Rating 5.0
    Very attentive
  • 4 out of 5Rating 4.0
    printing service was helpful when machine did not work. Store was to be open at 8:00 AM and it was closer to 8:30 AM for my pickup because store did not open open on time
  • 5 out of 5Rating 5.0
    Excellent! Well satisfied!
  • 5 out of 5Rating 5.0
    Devon was so amazing. She got my prints done so fast. She deserves a raise!
  • 5 out of 5Rating 5.0
    It was quick and simple! The man was very polite yet professional! It took about four minutes and it was completed! Extremely fast service!!
  • 5 out of 5Rating 5.0
    So good
  • 2 out of 5Rating 2.0
    The store visit was fine, but the package didn't arrive on time, so the package missed the meeting, and it ended up being send for nothing, so it was a complete waste of time and money, with the risk of losing my 1 of a kind sample. The office employee was great, but Fed-ex didn't deliver until the end of the day instead the morning, so overall the project was a fail.
  • 5 out of 5Rating 5.0
    Keep up the fabulous service:)))))))
  • 5 out of 5Rating 5.0
    There were a few extra corporate people there. I sensed that was the vibe. Everybody had their head up and eyes focused. It was great.
  • 5 out of 5Rating 5.0
    Sarah went above and beyond to help me get my package delivered to my son who is overseas in the Military. She was very friendly and gave me all my options. She helped me figure out and locate the correct address and went above and beyond to mae sure my package would get delivered correctly.
  • 5 out of 5Rating 5.0
    The entire team is great alaways smiling and eager to help!

*Exclusions apply. Visit the One Rate page to learn more.