FedEx Office® Print & Ship Center at 5500 Greenville Ave, Dallas TX

Tatum did an exceptional job and made us all feel like we were being taken care of.

Midway through one of my print jobs, the printer stopped printing and I had no way of knowing what happened. I left with only a portion of the prints I needed.

Tatum was extremely knowledgeable and helpful. She made my printing process so easy and the items I printed turned out amazing!

Collin was a rockstar. Efficient and helpful. Thankful for him!

Phillip and his team always goes above and beyond to ensure my prints are perfect and in a timely manner. This store is always my go-to for any printing needs.

Primarily Sam is responsible for the great experience. I designed a program for a service that was a favor. In other words, I did not know the particulars of what the hosting church or family preferred. I wanted to manage cost while producing an optimal look for the service. Same was so kind and knowledgable. He was able to appropriately redirect what I thought I wanted into a much better option. In addition to that, he was able to handle the printing on the spot and at a great price. Sam is a real asset to Fed Ex. I haven't always had great experiences with the process. . .he altered my opinion. Thanks to Sam!

In past it’s been a negative experience doing a twice annual large 71 page hole punch project in sets with color separation sheets. The first counter person as usual started of negative saying you were swamped and didn’t know when they could get to such a large project (100 sets of 71 pages with 3 hole drill). The manager overheard and stepped in and rightly suggested they’d be able to do it and need my deadline by their closing-which unfortunately is now 8pm instead of 24 hours as it was for decades prior to your COVID pullback. He met deadline 15 minutes prior to close. The only issue is the worker attitude of being overworked which cuts into your profits. The next day I went back for 10 more sets our client needed. The same worker said they couldn’t do it again. This time the manager was swamped making FedEx pickup deadline and suggested self service but didn’t know if the self service machines could handle it. I had no choice but to try. A lady behind counter confirmed it could do 3 hole contradicting the negative first technician as usual. It jammed in the middle of set 7. I cleared machine 5 jams but your less than desirable credit card system reset and lost my job for no failure on my part- this needs fixing along with the absurd pre-credit card hold estimation. The same lady came out and assured me to do the remainder of job seven then do a separate run of 3 sets and bring her the receipt. She printed the first receipt that the system lost and adjusted our tax exempt too, which your rather pedestrian self serve system doesn’t handle either.

I was having an issue with my document printing with a gradient color and Collin was able to help me

Tatum was friendly/pleasant, understood my needs, worked quickly & efficiently, and got it all correct the first time.

Antonio was amazing and fast, credit machine is slow and doesn’t work well. Replace it.

Both associates were very helpful in doing what I needed done.

... your staff quickly printed out our inserts, brought on a flash drive, and got them out, folded, in time for me to make the evening rehearsal!

Sam was extremely helpful, executed what I was envisioning with ease. Walked me through the process and made sure I was comfortable every step of the way. Everything came out perfect thanks to Sam’s assistance, I will definitely return for all of my future event needs.

I could not figure out how to get the copier/scanner to activate - the screen said "Insert your card" - so I inserted my credit card, but NOTHING HAPPENED. That's because the screen SHOULD SAY: Touch screen to activate copying/printing/scanning (!!!!!!!!!) LaRhonda was kind enough to see that I was upset and she came over and guided me through the entire process - VERY VERY NICE PERSON and EXCELLENT EMPLOYEE :-)

Juan was so helpful. He explained my shipping options and didn't make me feel rushed when I had questions. He was friendly and professional.

LaRhonda was able to figure out what the other team member struggled with immensely and printed out my poster!

I came here to print out some document and the service rendered by the associate was excellent cause she took time to walk me through on how to do the printing.

It was a busy night, we needed a poster printed and they were able to get it done! Went out of there way to bump it up and my daughter received an A+.

Samuel was incredibly helpful and kind!!

The location is convenient and the staff (Tatum) has handled my request perfectly