FedEx Office® at JW Marriott San Antonio Hill Country Resort & Spa

Great service from Sam and Katherine - great help in getting my documents printed and delivered

Wonderful service by Kathy

I was at the hotel during the week for a conference. Rudy was amazing each time I visited him for help. He was patient, accommodating, and clear with the information he provided me. It was my first time shipping the package and scheduling a pick up from Fed Ex. He walked me through how to create a shipping label and reassured me his team would handle my concerns. Our package came apart during transit and we lost our power cords for our light up booth. Rudy let me borrow his power cords so we could exhibit properly. This was a huge help. Maria ( I beleive was her name (she worked Friday morning) was very helpful and talked me through how to create a label to ship out our case. She was diligent and most importantly had a positive attitude. For pick up we needed to tape our case together so we would not lose anything else. The gentleman responsible for picking up exhibitors items and taking them to the dock was also amazing. I told him our case came apart during transit and he stated that he could shrink wrap it for me. This was a huge relief as the items in the case were over 3k. His communication was amazing and he did everything he could to ensure we didn't have any further issues. I am unsure what his name was but he was working Friday morning and had the complexion of someone that would be latino. Amazing guy. The team at this Fed Ex Center had the best attitudes despite the busy-ness and everyone helped me in different ways. 20/10 stars for this location.

Anna always delivers flawless service.

Always a pleasant experience.

Kathy was great and help me with everything that I needed! Her customer service skills are beyond expectations!

Kathy was extremely nice since I arrived at the store and she helped me figure out what I wanted!

I had to drop off a pre labeled package to go back to my company. Sam and Katherine were so great to work with. They informed me of the rules of hotel handling fees and gave me other local stores I can visit if I have larger packages in the future. 10/10 would recommend

Samantha was friendly and courteous throughout the time of our interaction. She went above and beyond to make the start of my morning great. She was smiling, maintained good eye contact and made great small talk while she prepped my items for shipping. It is so refreshing to have good customer service.

Exceptional Service!

Kathy was really helpful and efficient

Kathy was very kind and helpful. She took care of me and couldn’t have been any nicer. Need more of her!

Kathy is great, you are fortunate to have her working with you.

Great customer service!

Kathy and the team are always very friendly and efficient in both customer service and printing services.

Excellent service!!! Very friendly and helpful staff as well. Thank you for everything!

Highly recommend this store

It was great! They helped me get exactly what I needed

I have used fedex office for a few years. Katherine was very friendly and fast!..small and convenient neighborhood store. Thanks!

I would like to acknowledge the entire FedEx team in the business center and loading dock. I have received service from this location for over a year and a half now and I always receive consistent service. This location is handled with excellent professionalism!