Customer Support
In-store services
- Get a shipping label
- Express drop off
- Ground drop off
- Hold Express package for pickup
- Hold Ground package for pickup
- Hold service offered on Saturday
- Packing services
- Packaging supplies
- International shipping
- QR code returns
- Copy & print services
- Passport photos, renewals & expediting
- Return shipping services
- Signs and banners
- Direct mail services
- Saturday service
- Sunday service
- Self-serve Ship and Go kiosk
FedEx Office® Print & Ship Center at 9111 Midlothian Tpke, Richmond VA
Printing a presentation? Shipping a gift? Need a new banner? At your local Richmond, VA FedEx Office you can copy, print, pack and ship. We can even hold your FedEx delivery for convenient pickup when you’re ready.
A FedEx customer uses the FedEx® Mobile app to track a package.
Ship and track on the go
Want to track, redirect, and sign for packages? Create labels, get alerts, and set delivery holds? The FedEx® Mobile app does all that and more.
A Ship & Go kiosk similar to those available at certain FedEx retail locations, including the location at 9111 Midlothian Tpke.
Self-service shipping in a snap
In a hurry? This location has an in-store Ship and Go kiosk. Use it to drop off prelabeled packages, print labels, scan QR codes, and print or email receipts. It's quick and easy.
Two people looking at brochures and business cards at FedEx Office counter in Richmond located at 9111 Midlothian Tpke.
Copy and print services
Upload your documents online and pick them up at FedEx Office on 9111 Midlothian Tpke or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
A FedEx employee packing a box to ship to another person.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
A person working at a computer rental station inside FedEx Office at 9111 Midlothian Tpke in Richmond
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Richmond. Check email, browse the web, print copies or scan photos. All in one place.
A person hanging a canvas print picture.
Photo printing & passport services
FedEx Office Print & Ship Centers also offer a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we've got it all.
Offers & other services
FedEx Office® Print & Ship Center at 9111 Midlothian Tpke
FedEx Office provides reliable service and access to printing and shipping. Services include copying and digital printing, professional finishing, signs, computer rental, and corporate print solutions. We also offer FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx Office® Packing Pledge.
Track the status of your FedEx package
Enter a FedEx tracking or door tag number below.
*Get $20 off print order of $100 or more, before taxes, using promo code SAV123. Discount applies to orders placed in a FedEx Office store or through FedEx Office® Print Online from 1/23/23 to 1/30/23. Exclusions and restrictions apply. See store associate for details. Offer valid at time of purchase only and may not be discounted or credited toward past or future purchases; discount cannot be used in combination with custom-bid orders, other coupons, or account pricing. Discount not valid on the following products and services: finishing-only orders; digital, passport or mounted photo; self-service print, fax, scan, or shred; products provided by third party sites not hosted by FedEx Office. Does not apply to packing, shipping, rush, or delivery charges. Does not apply to retail products. No cash value. Offer void where prohibited or restricted by law. Products, services, and hours may vary by location. TM use promo SKU 40269 for Business Printing Services such as FPM. © 2023 FedEx. All rights reserved.
Recent store reviews
- Wednesday, January 25, 20235 out of 5Rating 5.0Grace was very friendly and helpful
- Wednesday, January 25, 20235 out of 5Rating 5.0I received excellent customer service from both Ari and the Manage Eric. Their customer exceeded my expectations and I would highly recommend this store to anyone in need of any and all FedEx services! Thanks for all your help Ari and Eric!
- Wednesday, January 25, 20235 out of 5Rating 5.0Great experience very qualified and helpful staff
- Tuesday, January 24, 20235 out of 5Rating 5.0I came early this morning to email tax infomation out. The employee was by herself but she was quick and helped when I need her.
- Monday, January 23, 20235 out of 5Rating 5.0Great experience all around.
- Monday, January 23, 20235 out of 5Rating 5.0This store is always an excellent experience. Take care of these people.
- Monday, January 23, 20235 out of 5Rating 5.0They were really great. Won't be going back to Office Max! May me feel like they really appreciated my business.
- Sunday, January 22, 20235 out of 5Rating 5.0Grace was absolutely fantastic. Very friendly and helpful!
- Sunday, January 22, 20235 out of 5Rating 5.010/10 Gracie was very welcoming, professional, and sweet
- Saturday, January 21, 20235 out of 5Rating 5.0Great customer service. Pleasant staff and experience. I will be a repeat customer at this store.
- Friday, January 20, 20235 out of 5Rating 5.0The guys were able to fix my graphic, so it will print the best. They did an excellent job.
- Friday, January 20, 20235 out of 5Rating 5.0The manager went above and beyond to help me with all my needs and I’m highly grateful
- Friday, January 20, 20235 out of 5Rating 5.0Sabrina was very helpful and quick and provided excellent customer service. She made suggestions to ensure I got exactly what I was looking for. She was very personable and kind and is an asset to the organization.
- Thursday, January 19, 20235 out of 5Rating 5.0Zach was an absolute charm…he was so knowledgeable and extremely polite and went far beyond his duties to be sure we were satisfied
- Wednesday, January 18, 20235 out of 5Rating 5.0The service was great. Jonal really helped me with my program copies.
- Wednesday, January 18, 20235 out of 5Rating 5.0I ALWAYS use FedEx Office for my shipping and printing needs because of Raymond. He is friendly, helpful, knowledgeable, professional, and courteous. I highly recommend him and his store. Thank you Raymond!
- Tuesday, January 17, 20235 out of 5Rating 5.0Ariana gave me the best service I've had in any shipping store she helped me with getting my parts together I work in computers and gave me her knowledge base on packing and I was in and out in no time great experience I'll always look for her
- Saturday, January 14, 20235 out of 5Rating 5.0Grace was lovely and very helpful
- Saturday, January 14, 20235 out of 5Rating 5.0The Manager Raymond went out his way to help me with a complex custom print job. He provided outstanding customer service. Friendly, professional service is getting difficult to find. Raymond is an asset to your company!
- Thursday, January 12, 20235 out of 5Rating 5.0AaARI was kind, polite, efficient, and knowledgeable. I left with a smile!